Hendrick Lexus Charleston

Service was performed on schedule as promised. I am a return customer who has had the pleasure of working with Jared who I request and never disappointed. God job Lexus service.. return customer who has had the pleasure of working with Jared who I request and never disappointed. God job Lexus service.. More

The dealership is exactly what, and how a customer would want it to be..... excellent service, knowledgeable and fair with everyone, the best service department and always accessible to the customer. want it to be..... excellent service, knowledgeable and fair with everyone, the best service department and always accessible to the customer. More

Jerad Young was particularly helpful. I was short of time to have the maintenance done, as I had to meet repair people at my house, and then drive to Charlotte for an appointment. He was able to get th time to have the maintenance done, as I had to meet repair people at my house, and then drive to Charlotte for an appointment. He was able to get the maintenance done by getting extra help, and I was able to meet my other appointments for the day. More

I would like to thank Kathy Hormon and the Lexus team for excellent care and repair of my Lexus!! Kathy was so helpful in listening to my questions about the recall on my cat! I loved being able to see my excellent care and repair of my Lexus!! Kathy was so helpful in listening to my questions about the recall on my cat! I loved being able to see my car being serviced through a video on my phone by a great skilled mechanic who explained in detail the status of my cars health! He also was thorough in finding a nail in my tire which he repaired! Kathy also asked Teressa to attach my phone to my Car so that it would work without having to hold my phone! I am so very happy with my RX 350 car and Lexus Service Team for their care and excellent skilled team ! I have always had great results with Hendrick Lexus of Charleston SC! Thank you!!! ❤️❤️ More

Excellent service and friendly environment. Eager to provide complete customer satisfaction. Work completed in a timely manner. Had an opportunity to look a new models and to consider an opportunity t provide complete customer satisfaction. Work completed in a timely manner. Had an opportunity to look a new models and to consider an opportunity to up-grade More

Excellent service, as always! Jared is trustworthy, knowledgeable, and friendly - he makes sure I am well-informed and he is always straightforward and clear about what my options are and why. knowledgeable, and friendly - he makes sure I am well-informed and he is always straightforward and clear about what my options are and why. More

Lexus of Charleston Hendrick is the finest dealership I’ve used in 72 years. From the moment you approach the building, and before you exit your car, everyone is guiding and helping. From the outstanding I’ve used in 72 years. From the moment you approach the building, and before you exit your car, everyone is guiding and helping. From the outstanding service and sales departments, to the lavish and inviting waiting areas, this dealership stands out way above the rest! Rick Hendrick and Lexus do it right!! More

Lexus of Charleston provides exceptional service! The staff is courteous and accommodating! The service department does quality work and provides a video of our car being serviced! Thanks Bill Ferguson! staff is courteous and accommodating! The service department does quality work and provides a video of our car being serviced! Thanks Bill Ferguson! More

These guys do it right from excellent customer service reps. like Jared Young to a fancy automated coffee/espresso/latte machine. Hard to beat! Highly recommended! reps. like Jared Young to a fancy automated coffee/espresso/latte machine. Hard to beat! Highly recommended! More

Linda Barry was an exceptional service provider! She was friendly, professional, patient and very knowledgeable. Working with Linda was a pleasure. The overall buying experience was fantastic! In additi friendly, professional, patient and very knowledgeable. Working with Linda was a pleasure. The overall buying experience was fantastic! In addition to Cody and Caitlin (mentioned below), David Wagoner also provided exceptional customer service. He did a great job in explaining “everything”! More