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Hendrick Lexus Charleston

Charleston, SC

4.9
1,806 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,806 reviews

April 14, 2021

Jared is an excellent service consultant. Excellent communication from the time I made the appointment to time I pick up my car after the service was done. Very professional and friendly. More

by Tes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Apr 15, 2021 -

Hendrick Lexus Charleston responded

Hi Tes, thank you so much for your positive comments about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

April 13, 2021

Andrew is a pleasure to work with. Friendly and professional. Great service. The whole team is efficient and energetic. Overall an impressive service team. Excellent More

by tburigo
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Apr 13, 2021 -

Hendrick Lexus Charleston responded

Tburigo, we are so happy to read such a great review about Hendrick Lexus Charleston and Andrew! If you have any further questions, please don't hesitate to reach out!

April 13, 2021

Great service. I was worried about potential damage to the undercarriagge after being hit by a deer and Andrew Jur got the car up on a lift and had the mechanic take a video and explain what was what. It More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Apr 13, 2021 -

Hendrick Lexus Charleston responded

Veronica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

Want a great car from an honest and trustworthy dealer? Visit Michael Graber at Hendricks Lexus of Charleston! This is my 3rd Lexus that I have purchased with Michael. He works hard to find exactly what yo More

by deanabrowndesigns@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graber, Zephyr Chmura, Jared Young
Apr 15, 2021 -

Hendrick Lexus Charleston responded

Deanabrowndesigns@gmail.com, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2021

Everyone was smiling and friendly especially my service technician Andrew Jur. My service was clearly explained and completed in a timely manner. I received a written copy of the work done which I like ve More

by mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Apr 13, 2021 -

Hendrick Lexus Charleston responded

Mac, thank you for sharing your positive experience about Andrew! If you have any further questions, please don't hesitate to reach out!

Apr 13, 2021 -

Hendrick Lexus Charleston responded

Hello princessmegileah, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. It is discouraging to learn of your experience with us. Your feedback helps us improve. Thank you again for leaving us this response!

April 09, 2021

Jared Young was a pleasure to deal with. He was very professional and thorough . The service I received was great and also having the loaner car was wonderful. More

by Mallard72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Apr 12, 2021 -

Hendrick Lexus Charleston responded

Mallard72, we are so happy to read such a great review about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

April 02, 2021

Andrew jur took great care of me todayThank u Andrew. Andrew jur took great care of me today Thank u Andrew. Great loaner car, fast and efficient no complaints and I love the car so much More

by ggpine
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Apr 05, 2021 -

Hendrick Lexus Charleston responded

Ggpine, thank you for sharing your positive experience! We hope to see you soon!

March 30, 2021

Lexus of Charleston does a terrific job, selling and servicing the best vehicles on the road. The service department, with Jared Young, provides an efficient and very professional experience after the More

by Michael F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Barry, Jared Young
Mar 31, 2021 -

Hendrick Lexus Charleston responded

Michael F., we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2021

Andrew was very proficient and let me know even the little details . I loved that the car was washed AND vaccuumed. He was on the mark with the time it took to do the job. More

by mazyckh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Mar 29, 2021 -

Hendrick Lexus Charleston responded

Mazyckh, we are so happy to read such a great review about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

March 25, 2021

I want to thank Kathy Harmon for getting my car in with oil change and recall repair great customer service little wait time. Thank You More

by Jrwo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Mar 25, 2021 -

Hendrick Lexus Charleston responded

Jrwo17, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

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