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Hendrick Lexus Charleston

Charleston, SC

4.9
1,806 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,806 reviews

May 18, 2021

James Le and his team made our first Lexus buying experience easy and fast from reserving a car and appointment in advance to step by step walk through of the entire process. We left with the car tha More

by Royce Sampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le, david wagoner
May 19, 2021 -

Hendrick Lexus Charleston responded

Royce Sampson, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 15, 2021

Cant say enough about Jared Young. He took care of me and was very courteous. My car was ready extremely quickly and it was greatly appreciated as I had been delayed in arriving for my service appointment du More

by Serra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 17, 2021 -

Hendrick Lexus Charleston responded

Serra, we are so happy to read such a great review about Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 13, 2021

Jarred Young went above and beyond to assist me with my service needs. He researched all recalls on my vehicle and found the loud noise I was hearing was due to an update on the exhaust that was needed. More

by jasonstharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 15, 2021 -

Hendrick Lexus Charleston responded

Jasonstharp, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2021

I have worked for this dealership for 18 years now, its like family. Thank you to the entire Hendrick and Lexus team. Let's keep pushing. More

by Jared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Zephyr Chmura, Cali Young, david wagoner, Tamara Tobin, Jared Young, nick judkins, Bill Ferguson, Andrew Jur
May 13, 2021 -

Hendrick Lexus Charleston responded

Jared, we are so happy to read such a great review about Hendrick Lexus Charleston! We sincerely thank you for the positive attitude you come to work with every day.

May 11, 2021

Sumter did a fantastic job and we would highly recommend him to anyone interested in purchasing an automobile. Our encounter with other staff members was also very pleasant. The experience was seamless. Tha More

by randolphtiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver , Sumter Debrux
May 12, 2021 -

Hendrick Lexus Charleston responded

Randolphtiller, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

May 07, 2021

Recently had the opportunity to work with Ben Gates on the purchase of my Lexus. He was very professional & a pleasure to work with. A five star for sure. More

by Shirley Giles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gates
May 08, 2021 -

Hendrick Lexus Charleston responded

Shirley Giles, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 07, 2021

The service department is extremely efficient and thorough. Everyone is so nice and friendly. The best service department we have ever dealt with. Andrew Jur is knowledgeable and easy to work with. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
May 08, 2021 -

Hendrick Lexus Charleston responded

Hello Elizabeth, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2021

I am always pleased with the service received at I am always pleased with the service received at Hendrick Lexus. Jared Young was my consultant. He was friendly, professional, informative, and pat More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 08, 2021 -

Hendrick Lexus Charleston responded

Jennifer, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 06, 2021

I love Hendrick Lexus service!I always make sure to ask I love Hendrick Lexus service! I always make sure to ask for Jared Young. He knows how I love my baby (GS 350 Sport)and I’m very particular about it More

by Sundae Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 04, 2021

Andrew Jur was extremely professional and kept me posted on the status of my questions. He listened to my questions and sought out the answers. More

by Lexus Lady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
May 06, 2021 -

Hendrick Lexus Charleston responded

Lexus Lady, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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