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Hendrick Lexus Charleston

Charleston, SC

5.0
2,062 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,062 reviews

January 02, 2026

I love that my new Lexus won't let me forget to get service done. More

by sherrylee63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson Jobson, Alex Bousquet
January 02, 2026

I always bring my vehicle to be serviced at Hendrick. Alex was great and so easy to work with! More

by sschubiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
January 02, 2026

Alex gave me excellent service as the counselor and two ladies in the sales area were very nice. my only suggestion is to have more chocolate snacks...too many salty ones! More

by satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
December 30, 2025

The Lexus dealership is a great place to have service done. Bill Ferguson was extremely nice. The waiting room is nice and well stocked. I was very pleased to get my car back washed and vacuumed. More

by Pam.dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Dec 31, 2025 -

Hendrick Lexus Charleston responded

We are always more than happy to assist you if anything else comes up. Take care! We appreciate your positive review about your recent experience with us!

December 30, 2025

Taylor took great care of my car needs! Awesome adviser with profesional courtesy and attitude. More

by Lamartewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Delmore
Dec 31, 2025 -

Hendrick Lexus Charleston responded

Lamartewilliams, we're glad to hear you enjoyed your visit.

December 23, 2025

I came in for service for the first time and was assigned to Alex. He was extremely friendly, quick, and thorough. This was one of the best experiences I have ever had at a dealership and I will be back spec More

by Laurlaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 26, 2025 -

Hendrick Lexus Charleston responded

Laurlaur, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Hi Laurlaur, we are very happy to have provided you with such a positive experience!

December 23, 2025

Always pleasant to work with, we live out of town so its important that our car is ready on time! More

by Sussco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin, Bill Ferguson, Kathy Harmon, Nicholas Judkins, Josh Dewberry, Eric Jeffers, Alex Bousquet, Jason Shermer, Tayler Delmore, Brendan Borders
Dec 26, 2025 -

Hendrick Lexus Charleston responded

Hello Sussco, thank you; we appreciate your feedback!

December 22, 2025

Easy to work with. Well stocked waiting room. Service techs & supportive staff excellent. My service techs Bill & Alex take great care of me & I value their advice. More

by mariannkasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark in the service support depr, Bill Ferguson, Alex Bousquet
Dec 26, 2025 -

Hendrick Lexus Charleston responded

Mariannkasen, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

December 22, 2025

I had my Lexus NX serviced and it was a GREAT experience. Thanks to Alex B. For getting me in and out, and explaining the little nuances of my new ride!! More

by Kellyhfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 26, 2025 -

Hendrick Lexus Charleston responded

Kellyhfloyd, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston!

December 22, 2025

We have exclusively used Hendrick Lexus Charleston since moving to the area over 10 years ago and have always been pleased. Alex Bousquet was easy to work with and knowledgeable. Our daughter and son-in-law More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Terzo, Alex Bousquet
Dec 26, 2025 -

Hendrick Lexus Charleston responded

Lucy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

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