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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,801 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,801 reviews

March 05, 2025

Brenden Borders was our service rep and did an excellent job getting me in and out! I highly recommend him for your Lexus! More

by Happy Lexus Owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Borders
Report | Print
March 04, 2025

Chase Fraser did an excellent job servicing my vehicle! I will be coming back to Hendrick Lexus Charleston for my servicing needs! More

by Sharon Vallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
March 03, 2025

Alex was extrememly responsive and great to work with. Communication was excellent!! Loved having my car wased on the inside and out! More

by jeaniegilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Report | Print
March 03, 2025

Alex was great and communication clearing for what's done and what's next. He also gave my car a clear washed. More

by mc107dl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bousquet, Alex
Report | Print
February 27, 2025

Alex made the ambiguity created by the booking entity, navigable. Thanks Alex for all of your support! More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Ym, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 27, 2025

Facility is very clean, they run on schedule, explained the service and cost in advance. My car was sparkly clean when I left. More

by pegi.morrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Pegi.morrill, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

February 26, 2025

Excellent service department and loaner program. Service rep Alex also very thorough! Nice detail work after service completion. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 28, 2025 -

Hendrick Lexus Charleston responded

Hello Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Easy and professional. Complete and competent service. They did a great job of reviewing the items I wanted checked and provided great feedback/explanations. More

by mkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 27, 2025 -

Hendrick Lexus Charleston responded

Mkelly, we are so happy to read such a great review about Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

February 24, 2025

Alex is so good at his job and everybody at the dealership is so helpful! More

by mary_d_anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 26, 2025 -

Hendrick Lexus Charleston responded

Mary_d_anderson, we really appreciate your feedback! We hope you have a great day!

February 24, 2025

Has always been a pleasure dealing with their service department. Professional, courteous, and well organized. More

by garyndubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 26, 2025 -

Hendrick Lexus Charleston responded

Hi Gary, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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