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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,830 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,830 reviews

April 04, 2025

Hendrick Lexus of Charleston has always treated me with respect, taken care of my vehical warranty and maintenance items properly. Great vehical, I will be a repeat customer. More

by kido1037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet 5 star, Zephyr Chmura
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April 04, 2025

100% satisfied, as always. I was impressed with my service provider, Brendan borders. He was professional and knowledgeable, timely, and kept me informed regarding service issu More

by Nklements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan borders
Report | Print
April 02, 2025

The service department is top notch, I arrived early and Alex greeted me and had the vehicle serviced in 35 minutes. I appreciate the professionalism and superb customer service Alex demonstrated. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
April 01, 2025

Great friendly service by the entire Lexus team. They were able to get me in and out in 90 minutes and washed and vacuumed my GX. More

by Chris.Ramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
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March 31, 2025

I love my Lexus and am thankful to have a service advisor like Alex Bousquet. He always give amazing advice and suggestions, making my service experience great. My car is in perfect condition because of him. More

by juliaelaina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 04, 2025 -

Hendrick Lexus Charleston responded

Juliaelaina1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

hats off to Brendan Borders who saw that the call center had not planned for enough time to repair my tire. With input from service manager, the technician stayed late and had my tire replaced and car washe More

by edwardjkosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Report | Print
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Edwardjkosinski, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Alex Bousquet was very helpful and he made it very easy to get my issue resolved. More

by steveihrke61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 29, 2025 -

Hendrick Lexus Charleston responded

Hello Steveihrke61, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Great service experience as always! Alex was informative! Waiting room was very comfortable and clean! More

by Rbt986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
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Mar 26, 2025 -

Hendrick Lexus Charleston responded

Rbt986, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Bill Ferguson did a good job helping me with my service questions and decision. Thanks! More

by JClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Jclay, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Alex Bousquat did excellent job. He was very respectful of my time. He kept me informed at every turn. More

by willis.reasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquat
Report | Print
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Willis.reasoner, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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