Hendrick Kia of Concord

Awesome experience!!! So I never really submit reviews even though I should to help others but I truly felt compelled to do so this time. My experience with this dealershi So I never really submit reviews even though I should to help others but I truly felt compelled to do so this time. My experience with this dealership was beyond amazing. My last experience of purchasing a vehicle from a dealership lasted 4 hours one day and 2 the next. Chris was great. We didn't like the initial offer but we were quickly able to come to an agreement. My wife and myself were only there for about 2 hours and most of that was waiting on detailing. My experience was so phenomenal in purchasing a 2016 Sorento we decided to come back less than a week later to trade our van for a 2017 Sorento. Yes we became that family....I give nothing but praise to all the staff their, from the moment we walked in (without an appointment) we were greeted and taken care of very quickly. If you are looking for a great place to purchase a vehicle especially a Kia go here and ask for Chris!!!! Thanks again Chris we are loving our Sorentos! More

Kia Sedona purchase Frankie Foy was very knowledgeable and helpful with my decision to purchase the Sedona. Lenore also was a pleasure to work with as my initial represen Frankie Foy was very knowledgeable and helpful with my decision to purchase the Sedona. Lenore also was a pleasure to work with as my initial representative. More

Kia Sedona 2016 We called the service department while on vacation because the check engine light was on. The call was returned by the service department manager and We called the service department while on vacation because the check engine light was on. The call was returned by the service department manager and we were told that we could be seen upon arrival. We were greeted out front by a young man. When we pulled into the service department we were promptly greeted by Holly. Brian in service went over all the details and the options. He made the repairs authorized. During the repair process we looked at several 2016 Sedonas and did some test driving. Frankie was willing to let us look at all the choices and we did some test driving. This dealership was very friendly and clean. We were provided with plenty of snacks. We had a very pleasant experience. More

Kia Sportage 2017😀 Chris Horoschak...Helped me, I had many questions and he had the answers. I had been to alot and I do mean alot of car dealerships...I have been looki Chris Horoschak...Helped me, I had many questions and he had the answers. I had been to alot and I do mean alot of car dealerships...I have been looking for a new car for almost 3 to 4 weeks, talked to alot of sale reps. none of them impress me as much as Chris did...So if you are looking to buy a new car go to Hendrick Kia of Concord and ask for Chris! More

Good salesman long wait Our salesmen Frankie was great. We reached a deal really quick but then it's like everything stalled. We went at a time when they weren't busy but it Our salesmen Frankie was great. We reached a deal really quick but then it's like everything stalled. We went at a time when they weren't busy but it still took over 5 hours. Plus kinda felt like extra fees and things were "tacked" on once we got to the finance office. More

Great service Everyone was very friendly. It was a pleasant atmosphere. I would recommend my family and friends to consider buying a Kid in the near future. Everyone was very friendly. It was a pleasant atmosphere. I would recommend my family and friends to consider buying a Kid in the near future. More

Smooth and Easy Hendrick's KIA made this car purchase as smooth and easy as any I've ever done. The folks couldn't have been any nicer and more helpful. The perfect v Hendrick's KIA made this car purchase as smooth and easy as any I've ever done. The folks couldn't have been any nicer and more helpful. The perfect vehicle, great financing, rebates, wonderful trade in, excellent customer service....what more could I have expected.. More

What I wanted and I'm excited about the car. Hendrick is in a great location and have everything you need. A great 5 Star Business with #1 employees. Great job Hendrick. Plus, I wasn't there all Hendrick is in a great location and have everything you need. A great 5 Star Business with #1 employees. Great job Hendrick. Plus, I wasn't there all day long. More

Purchase of car I had been looking for a while and Frank Foy had contacted me a couple of weeks ago and I told him I would ask for him when I come in. Frank remember I had been looking for a while and Frank Foy had contacted me a couple of weeks ago and I told him I would ask for him when I come in. Frank remembered our discussion and we went straight to getting me in the car I wanted at the price I was limiting myself. There was no back and forth and within a short time I was buying the car I chose. My whole experience with the salesman and the dealership was outstanding. More

Not Very Happy I was lead to believe the vehicle was new. 350 miles is not new. We were lead to believe it had a auto lift gate, no lift gate. James manger tried to I was lead to believe the vehicle was new. 350 miles is not new. We were lead to believe it had a auto lift gate, no lift gate. James manger tried to force something we did not want. We wanted AWD and he would not accept that. We were there over 6 hours which is way too long most likely caused by James manger. I am sorry we bought from this dealer. I though you could trust the Hendricks name. I was really wrong. They want to make a sale and they do not care about the customer. More