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Hendrick Honda

Charlotte, NC

4.9
3,420 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,421 reviews

March 17, 2025

Marcus was by fare the best sales person I’ve ever had. Buying my new civic hatch hybrid was super easy. They had everything already done when I got here, no hassle at all. Amazing car buying experience!! More

by Jacob Rickman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Mar 21, 2025 -

Hendrick Honda responded

Jacob, we're thrilled to hear that Marcus provided you with the best car buying experience you've ever had. We appreciate your kind words and are so happy you're enjoying your new Civic Hatch Hybrid! We look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 17, 2025

Our Honda Odyssey Needed a replacement windshild and windshield calibration, new tires, oil change and general all over inspection. My service writer was amazing with how quickly he ordered the windshi More

by Happy Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Sullivan
Mar 22, 2025 -

Hendrick Honda responded

Happy Honda, thank you for the amazing review! We're thrilled to hear that your experience with our service team, especially Jon, was so positive. Providing efficient, transparent, and helpful service is always our goal, and it's wonderful to know we hit the mark. We truly appreciate your loyalty and are so glad to have you as a customer. We look forward to continuing to serve all your vehicle needs for years to come! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

My appointment was scheduled when I was able to bring it in to the dealership. Friendly workers and they keep you inforned More

by tomegan328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lavasseur
Mar 19, 2025 -

Hendrick Honda responded

Tomegan328, we're glad to hear that your appointment was scheduled at a convenient time and that our team made sure to keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

Steve in Parts always provides excellent service with a smile. He is very knowledgeable about all things Honda. Clarissa in service goes the extra mile for customers. She uses videos that help customers More

by ckbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fairlie, Clarissa Parks
Mar 19, 2025 -

Hendrick Honda responded

Ckbrown, we’re so glad to hear that both Steve and Clarissa provided you with excellent service. It's great to know that their knowledge and efforts helped make your experience a positive one. We truly appreciate your feedback and look forward to continuing to serve you with the best customer service at Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

had an amazing experience at Honda dealership ]! From the moment I walked in, the staff was friendly, professional, and truly committed to helping me find the perfect vehicle. Marcus went above and More

by chelliereid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Mar 19, 2025 -

Hendrick Honda responded

Chelliereid, we’re thrilled to hear that Marcus and our team were able to make your experience smooth and stress-free. It's great to know you found the perfect vehicle, and we truly appreciate your kind words. We look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

Great service, prompt, communication during service outstanding. Communication with service personnel after completion of service very bebefivial. More

by bobbyndickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davidson
Mar 18, 2025 -

Hendrick Honda responded

Bobbyndickerson, thank you for your great review! We're so glad to hear that you had a positive experience with our service team and that communication was clear and helpful throughout. We look forward to continuing to provide you with excellent service in the future! Caroline McLane Customer Relations | Hendrick Honda

March 14, 2025

Glen Barker was so wonderful to work with. Always goes above and beyond to make sure that I am well taken care of. Thank you Glen More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Mar 18, 2025 -

Hendrick Honda responded

Kendall, thank you for the kind words! We’re thrilled to hear that Glen provided you with such great service. He truly goes above and beyond for our customers, and we’re glad he was able to take care of you. We look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 14, 2025

Everyone we spoke to were very friendly. A suggestion. When a customer has to wait for paperwork to be completed offer a beverage and snac More

by Ginnyjohnston20myhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McLane, Sutton Hicks
Mar 18, 2025 -

Hendrick Honda responded

Ginnyjohnston20myhonda, thank you for your feedback! We appreciate your suggestion and are happy to hear you had a positive experience with our team. We offer complimentary water and coffee, the canteen with snacks and to-go lunches is available for purchase. We’ll work on better communicating these services during future visits. Please don't hesitate to reach out if there's anything additional we can do for you. Caroline McLane Customer Relations | Hendrick Honda

March 13, 2025

I just purchased a 2013 Honda Odyssey for my daughter. Colby Colson is excellent to work with. She really knows her car stuff. She answered all our questions and took us on simple test drive. Awesome!! More

by triplettpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Nast, Colby Colson, Jay Trivison
Mar 18, 2025 -

Hendrick Honda responded

Triplettpm, we’re so glad to hear that Colby was able to help you find the perfect Honda Odyssey for your daughter. It’s great to know she was able to answer all your questions and make the process smooth. We truly appreciate your feedback and look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 12, 2025

I had a very good experience with Marcus He was very helpful and patient with me and my husband. He made this a very good experience on our purchase. More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Mar 14, 2025 -

Hendrick Honda responded

Sonia, we're so glad to hear that Marcus made your car-buying experience smooth and enjoyable. We truly appreciate your kind words and are happy to know he was able to assist you and your husband. If you need anything else, don't hesitate to reach out. We hope to see you again soon! Caroline McLane Customer Relations | Hendrick Honda

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