Hendrick Honda

Clarissa has been great to work with. She is always helpful. She makes our service experience very pleasant always. She is always helpful. She makes our service experience very pleasant always. More

I took my car a little early for appointment and they took me right away. The service advisor, Glen, was friendly and helpful and the car was ready earlier than expected. took me right away. The service advisor, Glen, was friendly and helpful and the car was ready earlier than expected. More

Had to move unexpectedly and my vehicle would not work for the area (needed 4WD/AWD), so wanted to sell it. Worked with Melissa in the Used Car department and she was FAN-TAS-TIC! Very friendly and person for the area (needed 4WD/AWD), so wanted to sell it. Worked with Melissa in the Used Car department and she was FAN-TAS-TIC! Very friendly and personable and not the fake kind, really genuine. They gave me a great offer and I was in and out in an hour! More

Excellent customer service and very knowledgeable in Service dept. Clarissa has always gone above and beyond to review our detailed service history and make sound recommendations. Very pleased overall! Service dept. Clarissa has always gone above and beyond to review our detailed service history and make sound recommendations. Very pleased overall! More

Customer service and technician have ALWAYS been professional, knowledgeable and helpful without ever being pushy with optional repairs. Very thankful for both Clarissa and Jason! professional, knowledgeable and helpful without ever being pushy with optional repairs. Very thankful for both Clarissa and Jason! More

Very friendly and knowledgeable sales reps and also efficient finance department. Beautiful updated dealership especially the waiting area. efficient finance department. Beautiful updated dealership especially the waiting area. More

I am very pleased with this dealership every time I have a problem I go in any they are very helpful. a problem I go in any they are very helpful. More

Great experience! William and Dorian are one of the best sellers! Do not hesitate to buy a car with here, they will take care of you and find the best deal!! William and Dorian are one of the best sellers! Do not hesitate to buy a car with here, they will take care of you and find the best deal!! More

I bought my car here in 2012. The last two times I took my car here for routine service. I received subpar service. Last year I took my car for oil change and tire rotation. Befor The last two times I took my car here for routine service. I received subpar service. Last year I took my car for oil change and tire rotation. Before I got to the light my low tire pressure light came on. I immediately turn around and they put air in my tires. I later noticed they did not put the caps back on the tires. This is not a “safety” issue but if they aren’t doing the little things then its safe to safe the big things are not being completed at a quality level either. I went back on 6/28/2023 for routine service (oil change and tire rotation). I was told I needed an alignment. I didn’t think I did but I got one because I hadn’t gotten one since I got my car. They said the car was ready. I got in and before I got down the road it was clear my car was not aligned it was pulling to the left. I addition to the alignment, a valve cover replacement was recommended which I had done (at this point I’m praying it was done). Nonetheless, I left think my car was fine but there is still a slight pull to the left (which was NOT there before), and now there is a rattle (like cans) sound I’m hearing. I saw in the CBJ that rezoning was approved for Hendrix to use land for a manufacturing campus in Matthews. I initially thought oh thats great more training and jobs in the Charlotte area. However, after my recent experiences I think it will be more like a disservice to the area. The last thing anyone needs is dishonest and or sub par services of any kind. Fool me once, shame on you, fool me twice shame on me. There will NOT be a third time. Purchase and have your car serviced anywhere but here. More

Jeffrey Smith provides great service. Very knowledgable. Kept me informed. A positive experience every time. Very knowledgable. Kept me informed. A positive experience every time. More