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Hendrick Honda

Charlotte, NC

4.9
2,927 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 2,927 reviews

July 25, 2023

EXCELLENT and EXTREMELY easy to work with! Have worked with Ronnie Lopez on several deals! EXTREMELY knowledgeable, courteous and genuinely cares about his customers! All of the support sta More

by sambarber4008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Lopez
Jul 31, 2023 -

Hendrick Honda responded

Sam, thank you for sharing such stellar feedback with us- you can always trust Ronnie, and our team to deliver just that excellent service + seamless experience you deserve at Hendrick Honda! We look forward to welcoming you in again for a visit just as helpful :) | Caroline McLane | Customer Relations | Hendrick Honda|

July 24, 2023

Communication from Service Department was poor. However, after the Service Manager got involved, the process got better. Because of the poor initial contact, I paid nearly $1000.00 in rental car More

by sgmmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bowers, Jon Malave, Ben Reeves
Jul 29, 2023 -

Hendrick Honda responded

Thank you for sharing your valuable feedback with us. Please don't hesitate to give us a call if you ever need anything! | Caroline McLane | Customer Relations | Hendrick Honda|

July 20, 2023

Jeffery was great to work with, excellent customer care and the wait time was as expected. More

by thess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Jul 27, 2023 -

Hendrick Honda responded

Thank you for taking your time to share such wonderful feedback with us- you can always trust Jeffery to care for all your needs & guarantee just that efficient service you deserve at Hendrick Honda! We look forward to welcoming you again for a visit just as excellent ;) |Caroline McLane | Customer Relations | Hendrick Honda|

July 20, 2023

Austin did an amazing job assisting my teen son in the service lane. He treated him like family. Had great communication, and got the car running to perfection. More

by Cltsteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davidson
Jul 24, 2023 -

Hendrick Honda responded

At Hendrick Honda, your overall satisfaction is always our top priority with Austin, and our team! We really appreciate you taking your time to share with us & look forward to welcoming you again :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

July 19, 2023

GARRETT is freaking AMAZING. The whole process was a breeze. I was not feeling scammed or like I was making a bad choice. Garrett’s energy towards his clients are unmatched. If I More

by Teeyanamoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Hodgson
Jul 24, 2023 -

Hendrick Honda responded

Wow! Thank you for sharing such amazing feedback on behalf of our team's character with us- you can always trust Garrett, and our team to walk you through an easy process so you can enjoy your all-new ride! Again, thank you for your business, and we are thrilled to have you as apart of our #HendrickHondaFamily :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

July 19, 2023

Caroline McLane is nothing short of Excellence. She was attentive, prompt, friendly and has a great sense of humor! Our family had a great experience and walked away smiling. We would definitely co More

by Sharon G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline McLane
Jul 24, 2023 -

Hendrick Honda responded

Sharon, thank you for sharing such warm praise with us- you can always rely on Caroline, and our team to ensure just that personable service & excellent experience you deserve at Hendrick Honda! Again, thank you for your continued business, and we are thrilled to have you as apart of our #HendrickHondaFamily! We look forward to welcoming you again! If you ever need anything, please don't hesitate to give us a call ;)

July 19, 2023

Had a really great experience with Andrew at Hendrick Honda last week. He was very patient, and helped me find exactly what I wanted. He made the process as smooth as possible with my 2023 Honda CR-V. Fi More

by saraebennett27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wenner, Jim (Finance), and Shaun
Jul 24, 2023 -

Hendrick Honda responded

Wow! Thank you for sharing such amazing feedback on behalf of our team's character with us- you can always trust Andrew, Sean, Jim and our team to walk you through an easy process so you can enjoy your all-new 2023 Honda CR-V! Again, thank you for your business, and we are thrilled to have you as apart of our #HendrickHondaFamily :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

July 17, 2023

Caroline mclane was very responsive and provides excellent customer care. She was very detail oriented, and provided effective solutions to my issues. I feel that Hendrick Honda went above and beyon More

by Larry Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline McLane
Jul 20, 2023 -

Hendrick Honda responded

Larry, thank you for sharing such warm praise with us- you can always rely on Caroline, and our team to ensure just that personable service & excellent experience you deserve at Hendrick Honda! Again, thank you for your continued business, and we are thrilled to have you as apart of our #HendrickHondaFamily! If you ever need anything, please don't hesitate to give us a call :) | Caroline McLane | Customer Relations | Hendrick Honda|

July 17, 2023

I want to give an outstanding performance to Andrea Bedoya for the way that she treat her clients. She always give her clients the best customer service their is. Andrea keep up the outstanding service More

by mrivera78173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Jul 20, 2023 -

Hendrick Honda responded

Thank you for taking your time to share such positive feedback with us- not only does Andrea, and our team strive to meet all your needs, but ensure just that outstanding service you deserve at Hendrick Honda! We are thrilled to have you as apart of our #HendrickHondaFamily! If you ever need anything, please don't hesitate to give us a call :) | Caroline McLane | Customer Relations | Hendrick Honda|

July 14, 2023

Very good Experience Always have had good service at Hendrick's, and will continue to have my car serviced here More

by bharp69701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
Jul 17, 2023 -

Hendrick Honda responded

Thank you for sharing such positive praise with us- you can always trust Ryan & our team to go above & beyond to ensure all your needs are met with just that reliable service you deserve at Hendrick Honda! We look forward to welcoming you again! If you ever need anything, please don't hesitate to give us a call :) | Caroline McLane | Customer Relations | Hendrick Honda|

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