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Hendrick Honda

Charlotte, NC

4.9
2,928 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 2,928 reviews

September 21, 2023

I was very pleased with all the staff they were very helpful and friendly. Marcus was my salesperson. He was wonderful, he walked us through the process, was super friendly and answered all my questions More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Sep 25, 2023 -

Hendrick Honda responded

Jamie, not only do Marcus, and our team strive to meet all your needs but ensure you have the best experience you could ever want ;) Thank you for your business, and congratulations on your purchase of the Honda Civic! We really appreciate you taking your time to share & look forward to welcoming you again at your next visit with us! | Caroline McLane | Customer Relations | Hendrick Honda|

September 20, 2023

I had been researching my lease as the term was ending. I had shopped some other dealerships and not had the best experiences. I began working a deal with Marcus Covington and his sales manager Nathan Harr More

by wacorbin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Harris - Sales Manager, Tanner Fisher, Marcus Covington
Sep 23, 2023 -

Hendrick Honda responded

Wow! Andrew, thank you for taking your time to share such warm praise with us- Marcus, Nathan,Tanner, and our team believe being transparent with our customers is the best way to fulfill your needs & wants while giving you the best deal at Hendrick Honda! Again, thank you for your business, and congratulations on your purchase of the brand-new 2024 Honda HR-V :) Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

September 19, 2023

Marcus was very helpful in the process of me buying out my lease and got me a great deal. Would highly recommend working with him. More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Sep 22, 2023 -

Hendrick Honda responded

Patrick, thank you for sharing such helpful feedback with us- your overall satisfaction is always our top priority with Marcus, and our team at Hendrick Honda! Again, thank you for your continued business, and congratulations on purchasing your lease :) Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

September 19, 2023

We were very pleased with all the staff they were very helpful and friendly. Jarod Smith was our salesperson. He was wonderful, he walked us through the process, was super friendly and answered all our q More

by dpkingsley76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adair Griffin, Jarod Smith
Sep 22, 2023 -

Hendrick Honda responded

Thank you for taking your time to share such kind feedback with us- you have a lifetime of just that helpful & wonderful service you deserve with Adair, Jarod, and our team at Hendrick Honda! Again, thank you for your business, and congratulations on your purchase :) Please don't hesitate to reach out if there's anything additional we can do for you! |Caroline McLane | Customer Relations | Hendrick Honda|

Sep 22, 2023 -

dpkingsley76 responded

You deserve the praise!

September 18, 2023

Thanks for such a seamless and professional purchase of our new Honda CRV! Marcus was a great help! More

by Srad308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Sep 21, 2023 -

Hendrick Honda responded

Thank you for sharing such kind feedback with us- at every visit, you can always trust Marcus, and our team to ensure just that top-quality service & seamless experience you deserve at Hendrick Honda! Again, thank you for your business, and congratulations on your purchase of the brand-new Honda CR-V :) If you have any further questions, please give us a call. We're always happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

September 18, 2023

Had a great experience with Marcus and I have a local dealership in town and drove 2 hours to buy from Marcus bc of good customer service More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Sep 21, 2023 -

Hendrick Honda responded

Wow! Steve, thank you for sharing such warm praise with us- you can always trust Marcus to go the distance for you, and ensure just that top-quality service you deserve at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 18, 2023

Andrea is a very professional technical customer service, she have a great smile and very dedicated attitude, she knows what needs to be done. More

by juantqm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Sep 21, 2023 -

Hendrick Honda responded

Juan, thank you for sharing such kind feedback with us- at every visit, you can always trust Andrea, and our team to go the distance for you and ensure just that top-quality service you deserve at Hendrick Honda! We're looking forward to welcoming you again at your next visit with us :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 16, 2023

Mellissa Evans was great to help us choose which model car we wanted. She stayed with us through the entire process. More

by floydmonty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Sep 19, 2023 -

Hendrick Honda responded

Thank you for sharing such wonderful feedback with us- your overall satisfaction is always our top priority with Melissa, and our team at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you :) | Caroline McLane | Customer Relations | Hendrick Honda|

September 15, 2023

Scheduled an appointment on-line to address two problems. The first was address a warning message to "Check Fuel Cap" and the second was the TPMS warning light. In addition I requested that they perform th More

by dahlman00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Freedman
Sep 17, 2023 -

Hendrick Honda responded

Hi there, I am sorry to hear about your experience, and we are very concerned about your feedback. However, I cannot find your screen name that you reviewed us with in our system. At your earliest convenience, please reach out to my Service Manager at 704-552-3385 to determine how to best address your concerns- thank you. Caroline McLane | Customer Relations | Hendrick Honda

September 15, 2023

I have been dealing with Henrick Honda since 2014 and always went away feeling totally satisfied. Everyone is very professional and takes the time to explain what has been done and what to do to keep my More

by ragdoll1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Scott Barker, Glen Barker
Sep 19, 2023 -

Hendrick Honda responded

Thank you for sharing such wonderful feedback with us! At Hendrick Honda, you have a lifetime of just that excellent & reliable service with Glen, and our team at Hendrick Honda! Please let us know if there is anything else we can do for you; we are more than happy to help :) |Caroline McLane | Customer Relations | Hendrick Honda|

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