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Hendrick Honda

Charlotte, NC

Overview
Reviews
Vehicles
4.9
2,936 Reviews
Call Dealership (833) 745-3580
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8901 South Blvd

Charlotte, NC

28273

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Showing 2,936 reviews

October 23, 2023

Don Gunn is an awesome Service Advisor; He goes above and beyond. Excellent customer service and treats you like family.. More

by debbie.keziah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Report | Print
Oct 25, 2023 -

Hendrick Honda responded

Debbie, we truly appreciate your positive recommendation- your overall satisfaction is always Don, and our team's top priority at your every visit to Hendrick Honda. We are grateful to have you as a valued customer. Please don't hesitate to reach out if there's anything additional we can do for you :) Caroline McLane | Customer Relations | Hendrick Honda

Helpful
October 23, 2023

Ryan Johnson was not an honest Service Advisor and cannot be trusted. Does not accurately & clearly explain the estimated and actual costs. More

by Xavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Johnson
Report | Print
Nov 03, 2023 -

Hendrick Honda responded

Hi Xavier, I am sorry to hear about your Service experience, and we are very concerned about your feedback at Hendrick Honda. We cannot find your screen name that you reviewed us with in our system. At your earliest convenience, please reach out to my Service Director at 704-552-3392 to determine how to best address your concerns- thank you. Caroline McLane | Customer Relations | Hendrick Honda

Helpful
October 22, 2023

Probably the better car dealership experience I've had. Most are high stress and push to sell, but this dealership and its employees are top notch. I worked with Colby and Tanner. I was able to get my car More

by ncwillus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher, Stefanie Hornsby, Colby Colson
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Oct 25, 2023 -

Hendrick Honda responded

We really appreciate your kind feedback; thank you so much for sharing! Although our team strives to do the unexpected, you can always expect just that truly helpful experience with Tanner, Stefanie, Colby, and our team at Hendrick Honda. Again, thank you for your business, and congratulations on purchasing your new Subaru :) Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 21, 2023

Melissa Evans with Hendrick Honda in Charlotte NC was phenomenal! I’ve bought several vehicles from several dealers and never had anyone be as detailed, honest, and quick to respond to any questions or c More

by trudy.mae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Report | Print
Oct 25, 2023 -

Hendrick Honda responded

Trudy, even though this is your first experience with us- you can always trust Melissa & our team to ensure a lifetime of just that above & beyond customer service that you deserve at Hendrick Honda! We really appreciate your kind recommendation. Please let us know if there is anything else we can do for you; we are more than happy to help :) |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 17, 2023

Had a great experience and was very knowledgeable and didn't push me and was honest. Loved my experience and will tell my friends and family More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Report | Print
Oct 19, 2023 -

Hendrick Honda responded

Denise, thank you for taking your time to share with us- At Hendrick Honda, we believe being transparent with our customers is the best way to fulfill your needs & wants while giving you the best deal! Thank you for your business, and congratulations on your purchase of the brand-new Honda HR-V :) Please don't hesitate to reach out if there's anything additional we can do for you. |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 17, 2023

Always reliable and efficient service for the service department. Don was on vacation and had Jon cover for him. More

by Cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Gunn, Jon Sullivan
Report | Print
Oct 19, 2023 -

Hendrick Honda responded

Cass, we sincerely appreciate you taking your time to rate us- we are so pleased to hear you enjoyed your visit with Jon, Don, and our team at Hendrick Honda. We look forward to welcoming you again for a visit just as reliable ;) |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 14, 2023

Andrea 100% service always caring, friendly nice 😊 always nice to have a conversation about anything More

by christopher1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Report | Print
Oct 17, 2023 -

Hendrick Honda responded

Christopher, we really appreciate your feedback; thank you so much for sharing! Your recommendation means so much to us and we're so happy Andrea, and our team have earned it. We're looking forward to serving you again with a visit just as 100% :) |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 14, 2023

Marcus he was wonderful love his customer service he got me in the perfect car for me and it was very easy and painless! Go see Marcus today!! More

by kinglisa4279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Report | Print
Oct 18, 2023 -

Hendrick Honda responded

We appreciate your feedback and are delighted to know you had a wonderful experience with Marcus, and our team at Hendrick Honda. Again, thank you for your business, and congratulations on your purchase! If you have any further questions, please give us a call. We're always happy to help :) |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 14, 2023

Michelle Munavalli was my service rep and was great to deal with in getting my car scheduled for service. Very good and prompt communications. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Munavalli
Report | Print
Oct 17, 2023 -

Hendrick Honda responded

Mike, we really appreciate your feedback; thank you so much for sharing! Your recommendation means so much to us and we're so happy Michelle, and our team have earned it. We're looking forward to serving you again with a visit just as excellent :) |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
October 14, 2023

Marcus was great and helped my mom get her first New car and she couldn’t be more happy. He was great and made it a great first time experience and we will be coming back. More

by Regina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Report | Print
Oct 18, 2023 -

Hendrick Honda responded

Regina, we are grateful for your kinds words & recommendation. Even though this is your first experience with us, you can trust Marcus & our team to ensure a lifetime of just that above & beyond customer service that you, and your family deserve at Hendrick Honda :) We are so pleased to know your mom is happy with her new purchase, and congratulations! Please don't hesitate to reach out if there's anything additional we can do for you, and your mom. |Caroline McLane | Customer Relations | Hendrick Honda|

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