
Hendrick Honda
Charlotte, NC
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Please see individual ratings of Sean and Ryan for their personal ratings, but as a dealership, I was very impressed. It is extremely clean, well lit, and very welcoming. The staff are extremely professio personal ratings, but as a dealership, I was very impressed. It is extremely clean, well lit, and very welcoming. The staff are extremely professional. I have looked at Infiniti, Mercedes, and Acura in the past, and by far the pleasurable experience. They just get to the bottom line but in a professional manner. More
The decision to work with Vickie Athey turned out to be the best car buying experience I've ever had. My work schedule is very hectic, but she organized everything before I even stepped foot into the deal the best car buying experience I've ever had. My work schedule is very hectic, but she organized everything before I even stepped foot into the dealership. Once there, she had everything ready to go and even got me an amazing deal on a better car than what I was looking for! I was in and out in 1 hour. Vickie truly is a great person, aside from being a very professional salesperson! She has my business for as long as I'm Charlotte and highly recommend her to anyone else looking for great car buying experience, thanks again Vickie! More
Brent Bell could not have been more helpful, more congenial or more committed to my satisfaction. He quickly found a car on the lot that matched my criteria. He quickly put me behind the wheel of tha congenial or more committed to my satisfaction. He quickly found a car on the lot that matched my criteria. He quickly put me behind the wheel of that car. He quickly explained all the reasons why it was a good choice based on my criteria. And, he did it with a smile the whole time. I enjoyed meeting him and will recommend him and the dealership to others looking for a Honda. I also want to salute the professionalism and warm personality of Kelly Jo. Even at 10 p.m. after a long day, she had a big smile, lots of warmth and provided complete explanations of all the paperwork. She was the best! Hendrick is luck to have these two folks working there. Professionals with great personalities! More
The experience at hendrick honda was awesome! The The experience at hendrick honda was awesome! The following are the steps that I traversed through to make the car purchase: 1. Sent out emails to The experience at hendrick honda was awesome! The following are the steps that I traversed through to make the car purchase: 1. Sent out emails to a good number of dealers asking for a reasonable and a practical quote. Andrew Patteson@hendrick honda was the one who gave the best quote,his highly professional and "gimmick free" emails were the ones that made me drop by at hendrick honda. 2. This step of picking the car that I needed was the one that I thought would be very stressful,but Richard Peacock@hendrick honda made this task very simple and pleasant for me.He had loads of patience.His intention was very clear, he wanted me to get the car that I wanted rather than just trying to convince me into buying some car from the lot.He had loads of patience and always had a very friendly smile on his face,even when I was throwing a lot of questions at him. 3. It was the time to sign off on the numbers,Gabe Dragel@hendrick honda was patient enough to listen to go through a couple of numbers to and fro,and without much of a hassle agreed upon a number that I was happy with. 4. This was the final step,signing the actual papers,Charles Beard@hendrick honda explained every point on the papers very clearly. I would want to appreciate Richard Peacock,and higly recommend to take his guidance if planning to buy a honda@hendrick. -Krishna Kalidindi More
This is the best car dealership that we have ever This is the best car dealership that we have ever experienced in customer service.The overall experience was wonderful and we are on our second car purchase with them and definately will be using for years to come ! d More
We had a very pleasant experience. Melissa was very knowledgable and friendly. Jess went out of her way to make sure that we were taken care of and the paperwork was handled quickly. I have only pos knowledgable and friendly. Jess went out of her way to make sure that we were taken care of and the paperwork was handled quickly. I have only positive things to say about Hendrick Honda and will continue to recommend them to others. More
My negotiations were quick & easy! The sales team was professional, courteous, & caring! And best of all, we got the car for a great price! Thank you! was professional, courteous, & caring! And best of all, we got the car for a great price! Thank you! More
Manny was an incredible sales consultant to work with! He was very patient and helpful, answering every question and making sure every concern I had was addressed in an appropriate and timely manner. I will was very patient and helpful, answering every question and making sure every concern I had was addressed in an appropriate and timely manner. I will recommend Hendrick and Manny to anyone looking for a car! More
Service from Hendrick Honda drives our purchasing decisions. We have bought 5 Hondas (3 of them at other Honda Dealers)and had every one of them serviced here. The service dept for every non-Ho decisions. We have bought 5 Hondas (3 of them at other Honda Dealers)and had every one of them serviced here. The service dept for every non-Honda I've owned in the past 10 years (Infiniti, BMW, Mini) has driven me back to Honda because Hendrick's service dept is efficient, well-run, responsive to our schedule and our budget. Most importantly, the service advisor, Dan Cannon, is trustworthy, knowledgeable and efficient, and HE is the #1 reason we have 2 Hondas in our driveway. Moreover, our daughter drives our first 1998 Accord, and she calls Dan from Phoenix to ask his advice on how to keep her Accord running. Because of Dan's outstanding service and the excellent craftsmanship of the Honda product, we always focus on whether there is a Honda model that will fit our needs. Hendrick is extremely fortunate to have Dan as an employee. More
I totalled my first Honda in the rain, So shook up and nervous, I needed to buy a new car, Honda is my choice of car on so many levels. Joseph Gammati and Gus Forbes, were kind, empathetic, knowledgable nervous, I needed to buy a new car, Honda is my choice of car on so many levels. Joseph Gammati and Gus Forbes, were kind, empathetic, knowledgable and friendly.There were aware of my situation and there was no hard sell. the gave me a great deal and an awesome car, Terrific team, great professionals. I will definately recommend. Thank you Guys. More