Hendrick Honda

I have to thank Ryan for going above and beyond what was expected of him. Ryan did everything to make my experience as comfortable as possible. He allowed me to ask as many questions as I possibly could and expected of him. Ryan did everything to make my experience as comfortable as possible. He allowed me to ask as many questions as I possibly could and drive as many cars as I needed to make the best possible decision. His level of patience and acceptance was incredible. Ryan was down to earth and open to assist me in any way possible. Even after the sale of the car his level of service was excellent by the way he answered all of my questions and returned my phone calls/emails when necessary. I appreciate his "non pushy salesperson" personality and fresh approach to assisting me in buying the exact car that I wanted and needed. He was always looking out for my best interest. Ryan should be commended for his excellent level of customer service. I would definately return to Ryan to purchase another vehicle in the future. Thank you Ryan! I have to commend Sean for going the "extra mile" with me. He was persistent yet patient and went over and above for my financing and ensuring that I received the best price. I appreciate his constant reassurance that I had made the correct decision on buying a vehicle, which vehicle to buy and what I really wanted in a vehcile. He took care to treat me like I was the only customer in his showroom. I appreciate his willingness to work with me and allow me the time and extra attention. He far exceeded my expectations with his positive attitude and restored my faith in the "sales manager" role at a car dealership. I am thankful to have been given the opportunity to work with Sean. Thank you Sean! More

The sales team was great. They made sure I was happy during the sale and after the sale. I noticed a problem with my car after I purchased it and they fixed it at no cost to me. I strongly recommend d during the sale and after the sale. I noticed a problem with my car after I purchased it and they fixed it at no cost to me. I strongly recommend dealing with Frank Norton. He's a nice guy and a car guy as well. More

I was very pleased taking my vehicle into Hendrick Honda Collision Center. They called me back right away when I faxed in my insurance adjusters estimate to set things up. It is very convenient that there Collision Center. They called me back right away when I faxed in my insurance adjusters estimate to set things up. It is very convenient that there is an Enterprise Rent a Car office right there in the same building. It was no hassle turning in my vehicle and then picking up the rental car the morning I went. Darron McCullough was the employee who worked on my car and I must say he did a great job. My front inside and out had extensive damage from hitting a deer and he repaired it where it looks better than new. It really does look great and his work shows his pride and talent. He was also very good about calling me periodically to let me know what was going on throughout the whole time. He even got my vehicle back to me about 5 days earlier than it was quoted. They also seemed to work well with my insurance company and that went very smoothly. I didn't comment on the price because I don't really know too much on what is great or bad. I gave the customer service a good but it wasn't because of Darron. I would highly recommended to anyone the Collision Center and Darron. More

We had an excellent experience during our recent purchase of our 2011 Honda Pilot. Both Scott and Sean were very pleasant to work with. They were very responsive to our questions and worked closely with us of our 2011 Honda Pilot. Both Scott and Sean were very pleasant to work with. They were very responsive to our questions and worked closely with us to insure we were a satisfied customer. We would highly recommend buying a Honda from Hendrick Honda of Charlotte. More

I had visited another local Honda dealer before stopping at Hendricks. It was a night and day difference. I met Scott and he made me feel at ease right away. He answered my questions and never made me feel at Hendricks. It was a night and day difference. I met Scott and he made me feel at ease right away. He answered my questions and never made me feel rushed or pressured. All the paperwork was done in a timely fashion and it was overall an enjoyable experience which was a relief. More

This is my third car that my wife and I have purchased from Jessica Johnson. I feel that she knows the product(s) that she and Hendrick Honda inventory. I have never felt pressured to purchase whenever from Jessica Johnson. I feel that she knows the product(s) that she and Hendrick Honda inventory. I have never felt pressured to purchase whenever I come in to look or to ask questions. More

i am so blessed to have people like debbie and penny to trust my car with for service repairs my car is 10 years old and is in great shape they make me feel like family always greeting me with a smile and trust my car with for service repairs my car is 10 years old and is in great shape they make me feel like family always greeting me with a smile and asking about my family is it a pleasure to be part of the henrick honda family More

Mr. McCullough is the consummate professional. He is extraordinary courteous and respectful. While speaking with you, he gives you his undivided attention to the point that you feel that your car is th extraordinary courteous and respectful. While speaking with you, he gives you his undivided attention to the point that you feel that your car is the only whose repairs he has to supervise. Mr. McCullough keeps you apprised of the progress of the repairs on your car on a regular basis. He successfully negotiated an increase in the dollar amount for the car repair due to his excellent working relationship with my car insurance company. Finally, and most importantly, the repairs performed not only met but exceeded my expectations. Given the warranty on the repairs, and the opportunity to interact with Mr. MuCullough in the future if necessary, I don't know why anyone would choose to have their car repaired anywhere else. More

Our truck needed body repairs due to an accident. Mr. McCullough was our representative from Hendrick Honda. When I met him, I immediately felt confident the job would be done well. He explained the pr McCullough was our representative from Hendrick Honda. When I met him, I immediately felt confident the job would be done well. He explained the procedures involved in the repairs, helped to arrange a rental vehicle and assured me that the work would be to our satisfaction. The amount of time this job took was considerably longer than Mr. McCullough had planned because he became ill during the time. When he returned to work, he assured me that the job would be finished under his supervision in a short time, but that he wanted me to be happy with the results. He went out of his way to make sure the vehicle looked great, and to cover any extra expense I had incurred because of the extended time. I am very happy with Mr. McCullough's handling of our repairs, and would highly recommend Hendrick Honda AND Mr. McCullough to anyone I meet who may need this service. Thanks for a job well done! Fay M. Hamorsky More

I would advise anyone to buy a car from HENDRICK HONDA,I had the best experience ever buying a car from Samuel Anders because he went out of his way to meet my expectations with no hassle , no pressure .Pea had the best experience ever buying a car from Samuel Anders because he went out of his way to meet my expectations with no hassle , no pressure .Peace of mind . I bought many cars in different states as I travel but I ve never had like this great experience recently !. Great customer service,friendly staff and real promises. Buying a Honda from Hendrick means a serious business that makes you feel very comfortable and feeling pride with the purchase even after the sale . I would recommend this Dealership very much so and refer SAMUEL ANDERS to the buyers out there. I honor everyone at Hendrick and thank them for my best experience as customer service is priority number one !. They have my business for life because I drive only Hondas !.Therefore I will add this to my review ,I will never step again at STEVENSON HONDA in Wilmington,NC or LUMBERTON HONDA because of the poor customer service and weak management run by some rednecks with poor mentalities and poor work and sales ethics. More