Hendrick Honda
Charlotte, NC
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I needed to get a replacement vehicle for my daughter because she unfortunately had a wreck and since her previous car was a Honda Civic Sport, I decided to get the same model car. I purchased her last c because she unfortunately had a wreck and since her previous car was a Honda Civic Sport, I decided to get the same model car. I purchased her last car from another Honda dealership in Charlotte but their selection was slim this time. I browsed the vast selection at Hendrick Honda and found the vehicle that was best suited for my daughter. I reached out to Hendrick and got a quick response from Colby, a sales associate. She was very helpful, professional and courteous from beginning to end. She took the time to send me a list of available vehicles and she also let me know upfront that due to a recall, the first Honda Civic I was interested in was not salable. This definitely save me the frustration and time from going to the dealership and the vehicle that I wanted wasn’t available. I went to the dealership the same day and even though Colby was busy with a different customer, she had Carter work with me. Carter was very professional, courteous and helpful also. I told Carter what vehicle I was interested in and we quickly did the test drive. After the test drive, the negotiations went smoothly and Carter didn’t waste my time with games, high pressure sales tactics; it was straight business. I really appreciate the entire team that helped me, from the sales associates, sales manager and finance manager. My daughter is definitely happy with her car and we’re happy that everything with our visit and sales experience went perfect. I highly recommend Hendrick Honda and if I’m in the market again then I’ll be sure to make this my first stop. More
Working with Chris R. is amazing! He is prompt at responding to your calls, values your time, and remembers things from past conversations. I have purchased more than one is amazing! He is prompt at responding to your calls, values your time, and remembers things from past conversations. I have purchased more than one car from him. He is far from a pushy salesman and more like a friend. If he says he will do something, he follows through. Truly an asset to the Hendrick Corp. More
Great experience with Marcus and Andrew and Sean ! Helpful. Knowledgeable and kind. My son and I came in and they really got to know what we were looking for. And we got it !! ⭐️⭐️⭐️⭐️⭐️ Helpful. Knowledgeable and kind. My son and I came in and they really got to know what we were looking for. And we got it !! ⭐️⭐️⭐️⭐️⭐️ More
I've had service twice here, both visits went very well. Everyone I interacted with was polite and helped the process go smoothly. Both repairs I had for my car were performed professionally and at the qual Everyone I interacted with was polite and helped the process go smoothly. Both repairs I had for my car were performed professionally and at the quality I expect from Honda. The waiting room has plenty of space and is comfortable if you need to spend some time here. More
easiest 5/5 I've ever written! Lorenzo is an amazing salesman who truly cares for his customers. It never made me feel unimportant! Great guy Lorenzo is an amazing salesman who truly cares for his customers. It never made me feel unimportant! Great guy More
Marcus Covington was great to work with. From the moment I arrived he stepped up and took care of me. He worked with me and what I was looking for. Very happy with his service. From the moment I arrived he stepped up and took care of me. He worked with me and what I was looking for. Very happy with his service. More
Good place to shop , excellent Honda service Ilove to bring my Honda service there .good customer service, bring my Honda service there .good customer service, More