
Hendrick Honda
Charlotte, NC
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I have a great shopping experience at Hendrick Honda. Jessica has been very helpful and patient with my lack of experience buying a new Honda Civic 2012. It's just a Win-Win situation ! very happy :) Jessica has been very helpful and patient with my lack of experience buying a new Honda Civic 2012. It's just a Win-Win situation ! very happy :) More
Great service in every aspect of purchasing a new car. This is our third purchase from this dealershop. Richard was most helpful with reviewing how the car operated and made sure I understood all funct This is our third purchase from this dealershop. Richard was most helpful with reviewing how the car operated and made sure I understood all functionalites of the car. More
Absolutely the most wonderful experience that we have had in buying a car. Ms. Vickie's customer service played a huge role in our decision to purchase the car. She seemed very honest and sincere and most of in buying a car. Ms. Vickie's customer service played a huge role in our decision to purchase the car. She seemed very honest and sincere and most of all "trustworthy". This is our 2nd purchase from Hendrick Honda and we have always had outstanding customer service from all the staff at the dealership, including the finance department. More
I was very happy with my experience at Hendrick Honda. I felt like Jesse was there to help me find and purchase the Honda Odyssey I wanted and not push for a sale. I felt like Hendrick Honda was able to gi felt like Jesse was there to help me find and purchase the Honda Odyssey I wanted and not push for a sale. I felt like Hendrick Honda was able to give me a good price and work with in my budget. I was able to get everything I wanted in my new Odyssey and I didn't feel pushed or coerced into making a deal. I have walked out of dealerships before because of pushy sales associates and I was happy with the respectful way I was treated by Jesse at Hendrick Honda. Jesse was very helpful in setting up the electronics and teaching me how to use all of the new gadgets in my Odyssey. I would definitely do business with Hendrick Honda again. More
A high level of professionalism was evident at the dealership. All of our encounters with staff were cordial and friendly. Jess Johnson is very knowledgeable about the products and she and Matthew Sca dealership. All of our encounters with staff were cordial and friendly. Jess Johnson is very knowledgeable about the products and she and Matthew Scarabelli were very articulate in explaining everything. We had shopped at two other Honda dealerships, and this one had the product that fit our needs and won our business. We are very happy with our purchase and look forward to future business with you. More
We had been looking for a Honda Pilot and had visited several other dealerships in the Hickory/ Charlotte area including lots of internet research. During this time, Chris and I met with lots of sales pe several other dealerships in the Hickory/ Charlotte area including lots of internet research. During this time, Chris and I met with lots of sales people. We visited Hendrick Honda on a whim while in Charlotte. Tony Howsare greeted us with a big smile that felt sincere. Tony was very knowledgeable about the Pilot and had good suggestions during our test drive to show off the Pilot's driving features. Tony demonstrated a real willingness and care to meet our needs in purchasing a vehicle. The whole Hendrick Honda Team is exceptional. Everyone there could GIVE lessons on customer service. Perfection! Tony called us after our purchase to make sure that all was well. The Hendrick team showed courtesy and respect throughout the whole process even ensuring that minor repairs to the used vehicle were rectified. Our entire experience with Tony Howsare and the whole Hendrick Honda Team met and exceeded our expectations. We would strongly recommend Tony and Hendrick Honda to anyone in the market for a car, new or used. Thank you Tony! More
Dennis has been great to us in the past years every time we brought our Odyssey in for service or question. Others at Hendrick are friendly as well. We would continue to come back to this dealership. we brought our Odyssey in for service or question. Others at Hendrick are friendly as well. We would continue to come back to this dealership. More
Let me first start out by saying that I have been buying new cars from this dealership for 15 years and the reason I continue to go back is Superior Customer Service at every visit! From the great salespers new cars from this dealership for 15 years and the reason I continue to go back is Superior Customer Service at every visit! From the great salesperson Chris, to the wonderful Sales Manager Sean and then to the quick turnaround in paperwork with Matt in Finance, Hendrick Honda is the best and only place you should purchase your new Honda! As always I will continue sending friends and family to this dealership! Thanks again guys! More
From the moment of the test drive, no pressure, he knew I was looking at another car and never once once said anything negitive to sway me. This is my second Honda and I look forward to the next 200,000 mi was looking at another car and never once once said anything negitive to sway me. This is my second Honda and I look forward to the next 200,000 miles. More
Very easy car buying experience. Got in and out and bought my new Odyssey. Very happy with transaction. I felt there was good value for the car I received. Also, my salesperson Richard was very help bought my new Odyssey. Very happy with transaction. I felt there was good value for the car I received. Also, my salesperson Richard was very helpful and non pressuring. More