
Hendrick Honda
Charlotte, NC
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My family and I have bought many many cars from this dealer over the years and send all our friends to them too. They always provide quick, courteous service and always go above and beyond without us e dealer over the years and send all our friends to them too. They always provide quick, courteous service and always go above and beyond without us even having to ask! More
I have had my vehicles serviced at Hendrick Honda, South Blvd since I purchased my first CRV in 2005. I leased a 2008 CRV from them and loved it. I was approached by the dealership regarding a trade up to Blvd since I purchased my first CRV in 2005. I leased a 2008 CRV from them and loved it. I was approached by the dealership regarding a trade up to a 2011 and was extremely pleased with the deal which involved lower payments and decreased lease time. My experiences have always been great at Hendrick Honda but this latest one was over the top excellent! The paperwork was pretty close to effortless, my new CRV was beautiful and Sean, Ellis and Charles could not have been kinder, more accomodating or friendlier. I thoroughly enjoyed my experience...again, and can't imagine doing business elsewhere. Thanks guys!! See ya in 2013! Maryanne More
My recent experience with Hendrick Honda was exceptional. From the minute I stepped on to the lot, I was treated with kindness and honesty. I never once felt pressured into a sale or felt unwelcome. Steven a From the minute I stepped on to the lot, I was treated with kindness and honesty. I never once felt pressured into a sale or felt unwelcome. Steven and Shane patiently worked with me to find the right car for in my budget, and actually got me behind the wheel of a much nicer car than I expected. Kelly finished the sale quickly, helping me every step of the way with the paperwork and making sure I understood all of the options available to me. I am extremely happy with every part of me recent experience at Hendrick Honda. More
This is our tenth car with Hendrick Honda- they always make us feel special and that they appreciate our business- service department is excellent- top notch make us feel special and that they appreciate our business- service department is excellent- top notch More
We were greeted by Dennis Lee with a very positive response to our need of a new car. He encouraged us that we could find what we were looking for and that he would help us to do that. He did just t response to our need of a new car. He encouraged us that we could find what we were looking for and that he would help us to do that. He did just that. Also, Sean McLane gave us a great deal for the "buck" and worked with us all the way to fulfill our needs and budget. Joseph Gamati made sure we understood all the special deals for our car and helped us to make wise decisions for the length of our financing and beyond. Charles Beard was so helpful and knowledgeable regarding our financing and paperwork needed that everything went really well. All of these guys worked together to make a very positive experience in buying our new Honda Civic. We highly recommend them and the whole dealership! More
I would never recommend hendrick honda to anybody ever, I should have trusted online reviews and gone to crown honda instead. The worst customer service ever, for anything they always say 10 -15 minutes and should have trusted online reviews and gone to crown honda instead. The worst customer service ever, for anything they always say 10 -15 minutes and it always becomes 3-4 hours as if we don't anything else to do. Just wait and wait and hope that your work get done soon. I am gonna post as many as reviews online and try not let anybody fooled by them suffer what I am suffering now. More
I have always had excellent experiences at Hendrick Honda. Brent Bell is a very attentive sales rep who listens to his clients. I have been treated well by all depts. Reuben in the parts dept. is also Honda. Brent Bell is a very attentive sales rep who listens to his clients. I have been treated well by all depts. Reuben in the parts dept. is also a top flight employee of Hendrick. Very helpful with accessories for the new Pilot. Both he and Brent Bell worked with Stephen Fairly the Service rep. to make sure my wishes were met in preparation of my new Pilot. I will definately continue to be a loyal client of Hendrick Honda. This is my second experience with Brent Bell and I am very pleased. He is professional and takes excellent care of his clients. Shane the sales manager was also excellent to work with. Thanks, JoAnne Blackstone More
This is the second vehicle we have purchased from Hendrix Honda of Charlotte. We were very happy with the exceptional customer service we received while purchasing our new car. Brent Bell was very knowledgea Honda of Charlotte. We were very happy with the exceptional customer service we received while purchasing our new car. Brent Bell was very knowledgeable and professional. He made sure every detail was taken care of. We will definitely continue to do business with them in the future. More
I was very pleased with my sales person. Richard was very pleasant and not aggressive with me to make a decision right away. He was very patient and understood my needs and what I was looking for. During the pleasant and not aggressive with me to make a decision right away. He was very patient and understood my needs and what I was looking for. During the test drive he made me feel comfortable and we were able to talk not just about the vehicle, but just general converstation. I felt like I had known him for years and we were catching up on how our families are doing. Working in customer care and service for over 28 years, I find it very important to build a good rapport with your customer, and Richard met my expectations. I live about 60 miles from the dealership, and I was very impressed that Richard called me the next day to see how my ride home was in my new car, and also asked what my daughter and other family members thought. I would definetly recommend Richard and The Hendrick Honda Dealership to others. More