
Hendrick Honda
Charlotte, NC
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Richard is really nice and serves us friendly, and mostly great helps us to buy a car our family like so much. Also the price is good and reasonable. Eight year ago we bought our first new car, civic; now we great helps us to buy a car our family like so much. Also the price is good and reasonable. Eight year ago we bought our first new car, civic; now we bought our second new car, CR-V, from Hendrick Honda. We would like to recommand the dealership to our friends. Thank Richard for we got a Christmas present for our whole family and go far in future with it. More
Hendrick Honda continues to provide a strong, solidified structure, that builds daily on overall customer satisfaction. This is my second purchase from this company, and by far, Hendrick remains to be the b structure, that builds daily on overall customer satisfaction. This is my second purchase from this company, and by far, Hendrick remains to be the best when it comes to price and companionship, allowing everyday people to obtain an amazingly well priced and well built vehicle. More
I have bought four new vehicles from this dealership. After buying my second vehicle I moved to a neighbouring city but continue to take my business to hendrick Honda even though I now live next to anoth After buying my second vehicle I moved to a neighbouring city but continue to take my business to hendrick Honda even though I now live next to another Honda dealership.I have always dealt with individuals that take pride and professionalism to a higher level and would not consider taking my business anywhere else. More
I actually live in Chicago, Illinois but have always bought my cars through Hendrick dealerships. This is my first Honda purchase and Brian and Sean were a pleasure to work with. I felt like I walked aw bought my cars through Hendrick dealerships. This is my first Honda purchase and Brian and Sean were a pleasure to work with. I felt like I walked away with a very realistic, fair price and they went above and beyond to make sure my expectations were met. I would highly recommend this dealership More
I went to Hendrick Honda on February 2, 2011 this year to get prices on a potential trade of my Lexus 430 for a Honda 4WD Pilot. Everyone I dealt with FAR exceeded my expectations and I have already gone bac get prices on a potential trade of my Lexus 430 for a Honda 4WD Pilot. Everyone I dealt with FAR exceeded my expectations and I have already gone back as late as yesterday to do business again with them. I have used their service department since I purchased my Honda and believe me, I will continue to use them. It was explained to me over and over that Mr. Hendrick's motto is to ALWAYS take care of the customer...and everyone there has so far. Alex, my sales guy is always the most friendly and I genuinely get the impression that he wants whats best for me...the finance manager Dorian was incredible and Scott the Sales manager was very down to earth and I got the impression that he was absolutely working with me in every regard. I can't recommend this dealership any higher...I own my own business and I can tell you....these folks are for real!!! The employees are the reason this business is so sucessful but that didn't happen without the guiding principle established by Mr.Hendricks...ALWAYS treat the customer right and they will be back... I am living proof...I've already gone back and I have recommended this store to my friends and even volunteered to go with them when they purchase!!! OUTSTANDING! More
This week, my husband and I recently purchased our 3rd Accord from Hendrick Honda. When we bought our first one, there were several sales associates on the lot, but Steve was the first to make eye contact Accord from Hendrick Honda. When we bought our first one, there were several sales associates on the lot, but Steve was the first to make eye contact and make us feel welcomed. He immediately took a personal interest in us and our checklist of things we were looking for in a certified car. He didn't rush, but expedited the process in a very time efficient manner! He got us a great deal that day, and we promised we'd come back specifically to him for future needs. We have kept that promise twice, and intend to for any future purchases. More
Everyone was extremely honest and helpful. They listened to what i was looking for and didnt try to sell me something that i wasnt capable of buying. The integrity of everyone i dealt with is something to to what i was looking for and didnt try to sell me something that i wasnt capable of buying. The integrity of everyone i dealt with is something to be envied and desired by other dealerships. More
Our journey at Hendrick Honda today 12/14/2011 started with Mr Gus Forbes- GSM, who greeted my son and I with the warmest welcome ever and made us Feel welcome at his facility. We missed our appointm with Mr Gus Forbes- GSM, who greeted my son and I with the warmest welcome ever and made us Feel welcome at his facility. We missed our appointment with another manager and Ms Melissa Evans-Sales welcomed us to the facility, made a few calls and showed us the vehicles we were there to see. Ms Evans also allowed us to test drive one of the vehicles on the lot and explained all of the features on both vehicles. She was extremely knowlegble and help us with all of our questions and concerns. Ms Evans made a few more calls and put us in touch with a dynamic team of managers and sales representatives who took excellent care of us. We were introduced to a dynamic individual, Mr Sean McLane Sales Mgr who is friendly, caring, and extremely helpful who made us a promised and along with a team of managers delivered all that he promised and more. And, our wonderful and incredible Sales Representative Mr. Richard Peacock who was helpful, friendly, knowledgeable, caring and listened to every detail of my needs and what I was looking for in the vehicle. He explained everything we ask in detail, kept in tune with what we wanted, needed and helped us to stay within our means. I got the care and the car that I was looking for and much more. Mr. McLane and Mr Peacock took care of us from the beginning to the end of the purchase and I have never had that kind of service at any facility ever. I want to say thanks to Mr. Gus Forbes-GSM, Ms Melissa Evans Sales, Mr. Sean McLane Sales Mgr, Mr. Richard Peacock Sales, Mr. Tony Hansford Business Mgr, The Car Preps Teams and all of the Manager's who made my experience an unforgettable one. The level of customer service was incredible and the Hendrick Honda Team delivered all that they had promised and more. Thanks Again And Merry Christmas To All! More
My overall experience could not have been better. The level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, fr level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, friendly, and knowledgeable. The Sales Manager, Sean McLane was very personable and genuinely gracious when meeting me and my family and newborn son. Gus Forbes is a tremendous individual and bottom-lined the price for me with no haggling. Richard made the whole car buying experience quick and efficient, and got me out of there faster than expected, considering we were really only there to take a look around! I highly recommend this dealership, and especially Richard Peacock. More