Hendrick Honda

I would recommend Hendrick Honda to family and friends in a heart beat. I have brought my 2003 Honda Civic to the service department for over 5 years now. For a majority of my visits, Dennis Sanford has as a heart beat. I have brought my 2003 Honda Civic to the service department for over 5 years now. For a majority of my visits, Dennis Sanford has assisted me. He has been extremely helpful during many stressful times. After my most recent visit to service, I decided it was time for an upgrade. I trusted Dennis to recommend a sales person that would help meet my needs... he directed me to Chris Carroll. Dennis explained my situation to Chris and he contacted me to get an idea of what vehicle I had in mind and the price I was willing to pay. In no time, Chris had called me back with some numbers and when those didn't work for me I received a call from Sean McClane, the New Car Sales Manager. I was extremely impressed with the professionalism that I encountered. Chris was able to put me in an Accord that I love for a price that fit my budget. They were fair with my trade in, which was greatly appreciated. The way these gentlemen at Hendrick Honda work as a team really helps to create a stress free environment during a highly stressful time. Chris, Sean and Dennis have been a pleasure to work with and I will continue to do my business with them and refer people to them. More

Ronnie Lopez went "beyond the call of duty" to make a great deal with us on the used Honda Element that we purchased from Hendrix Honda. He help direct us to the dealership, as we t duty" to make a great deal with us on the used Honda Element that we purchased from Hendrix Honda. He help direct us to the dealership, as we traveled from Greensboro to Charlotte,and accommodated us in every way that he could. We felt that we were getting a great deal on a quality car from a reputable dealership, but Ronnie's honesty and sincerity was what truly made the deal. We would definitely recommend Hendrix Honda and most certainly, Ronnie, to others. Thank you! More

We knew we wanted to buy an Odyssey but did not want to go into the dealership. We made phone calls to several dealerships and indicated we were going to purchase a van in the next couple of days. The fi go into the dealership. We made phone calls to several dealerships and indicated we were going to purchase a van in the next couple of days. The first person we spoke with at Hendrick did not return our call in the time period we had indicated. We called back on a referral and got put in touch with Chuck. He quickly got us a price that we found acceptable and put us in touch with Joe G. to work out all the details. We quickly put in an order for the van we wanted. Joe and Chuck worked with us over the phone/email to get the payment details worked out. And we picked our car up on Friday with no hassles. It was a great buying experience! More

My experience with Hendrick Honda was top notch. From the people, to the facilities, to the timeliness it could not have been better. Kelvin Parsons was a pleasure to work with and provided a terrific dealer people, to the facilities, to the timeliness it could not have been better. Kelvin Parsons was a pleasure to work with and provided a terrific dealership experience. Thank you! More

I keep coming back to Hendrick Honda because Kelvin Parsons is the greatest salesmen I have ever dealt with! A pleasure to work with, knowledgeable, and great customer service.. Just bought my 5th ne Parsons is the greatest salesmen I have ever dealt with! A pleasure to work with, knowledgeable, and great customer service.. Just bought my 5th new car from him last week and will never go anywhere else and I'm only 30!! Hendrick Honda definitely has my business for life. More

I have to thank Ryan for going above and beyond what was expected of him. Ryan did everything to make my experience as comfortable as possible. He allowed me to ask as many questions as I possibly could and expected of him. Ryan did everything to make my experience as comfortable as possible. He allowed me to ask as many questions as I possibly could and drive as many cars as I needed to make the best possible decision. His level of patience and acceptance was incredible. Ryan was down to earth and open to assist me in any way possible. Even after the sale of the car his level of service was excellent by the way he answered all of my questions and returned my phone calls/emails when necessary. I appreciate his "non pushy salesperson" personality and fresh approach to assisting me in buying the exact car that I wanted and needed. He was always looking out for my best interest. Ryan should be commended for his excellent level of customer service. I would definately return to Ryan to purchase another vehicle in the future. Thank you Ryan! I have to commend Sean for going the "extra mile" with me. He was persistent yet patient and went over and above for my financing and ensuring that I received the best price. I appreciate his constant reassurance that I had made the correct decision on buying a vehicle, which vehicle to buy and what I really wanted in a vehcile. He took care to treat me like I was the only customer in his showroom. I appreciate his willingness to work with me and allow me the time and extra attention. He far exceeded my expectations with his positive attitude and restored my faith in the "sales manager" role at a car dealership. I am thankful to have been given the opportunity to work with Sean. Thank you Sean! More

The sales team was great. They made sure I was happy during the sale and after the sale. I noticed a problem with my car after I purchased it and they fixed it at no cost to me. I strongly recommend d during the sale and after the sale. I noticed a problem with my car after I purchased it and they fixed it at no cost to me. I strongly recommend dealing with Frank Norton. He's a nice guy and a car guy as well. More

I was very pleased taking my vehicle into Hendrick Honda Collision Center. They called me back right away when I faxed in my insurance adjusters estimate to set things up. It is very convenient that there Collision Center. They called me back right away when I faxed in my insurance adjusters estimate to set things up. It is very convenient that there is an Enterprise Rent a Car office right there in the same building. It was no hassle turning in my vehicle and then picking up the rental car the morning I went. Darron McCullough was the employee who worked on my car and I must say he did a great job. My front inside and out had extensive damage from hitting a deer and he repaired it where it looks better than new. It really does look great and his work shows his pride and talent. He was also very good about calling me periodically to let me know what was going on throughout the whole time. He even got my vehicle back to me about 5 days earlier than it was quoted. They also seemed to work well with my insurance company and that went very smoothly. I didn't comment on the price because I don't really know too much on what is great or bad. I gave the customer service a good but it wasn't because of Darron. I would highly recommended to anyone the Collision Center and Darron. More

We had an excellent experience during our recent purchase of our 2011 Honda Pilot. Both Scott and Sean were very pleasant to work with. They were very responsive to our questions and worked closely with us of our 2011 Honda Pilot. Both Scott and Sean were very pleasant to work with. They were very responsive to our questions and worked closely with us to insure we were a satisfied customer. We would highly recommend buying a Honda from Hendrick Honda of Charlotte. More

I had visited another local Honda dealer before stopping at Hendricks. It was a night and day difference. I met Scott and he made me feel at ease right away. He answered my questions and never made me feel at Hendricks. It was a night and day difference. I met Scott and he made me feel at ease right away. He answered my questions and never made me feel rushed or pressured. All the paperwork was done in a timely fashion and it was overall an enjoyable experience which was a relief. More