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Hendrick Honda
Charlotte, NC
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We had been looking for a Honda Pilot and had visited several other dealerships in the Hickory/ Charlotte area including lots of internet research. During this time, Chris and I met with lots of sales pe several other dealerships in the Hickory/ Charlotte area including lots of internet research. During this time, Chris and I met with lots of sales people. We visited Hendrick Honda on a whim while in Charlotte. Tony Howsare greeted us with a big smile that felt sincere. Tony was very knowledgeable about the Pilot and had good suggestions during our test drive to show off the Pilot's driving features. Tony demonstrated a real willingness and care to meet our needs in purchasing a vehicle. The whole Hendrick Honda Team is exceptional. Everyone there could GIVE lessons on customer service. Perfection! Tony called us after our purchase to make sure that all was well. The Hendrick team showed courtesy and respect throughout the whole process even ensuring that minor repairs to the used vehicle were rectified. Our entire experience with Tony Howsare and the whole Hendrick Honda Team met and exceeded our expectations. We would strongly recommend Tony and Hendrick Honda to anyone in the market for a car, new or used. Thank you Tony! More
Dennis has been great to us in the past years every time we brought our Odyssey in for service or question. Others at Hendrick are friendly as well. We would continue to come back to this dealership. we brought our Odyssey in for service or question. Others at Hendrick are friendly as well. We would continue to come back to this dealership. More
Let me first start out by saying that I have been buying new cars from this dealership for 15 years and the reason I continue to go back is Superior Customer Service at every visit! From the great salespers new cars from this dealership for 15 years and the reason I continue to go back is Superior Customer Service at every visit! From the great salesperson Chris, to the wonderful Sales Manager Sean and then to the quick turnaround in paperwork with Matt in Finance, Hendrick Honda is the best and only place you should purchase your new Honda! As always I will continue sending friends and family to this dealership! Thanks again guys! More
From the moment of the test drive, no pressure, he knew I was looking at another car and never once once said anything negitive to sway me. This is my second Honda and I look forward to the next 200,000 mi was looking at another car and never once once said anything negitive to sway me. This is my second Honda and I look forward to the next 200,000 miles. More
Very easy car buying experience. Got in and out and bought my new Odyssey. Very happy with transaction. I felt there was good value for the car I received. Also, my salesperson Richard was very help bought my new Odyssey. Very happy with transaction. I felt there was good value for the car I received. Also, my salesperson Richard was very helpful and non pressuring. More
From the moment I began working with Vickie on purchasing my new Accord, I found her to be helpful, enthusiastic and accommodating. No matter how many times I asked her to run a different model or configurat my new Accord, I found her to be helpful, enthusiastic and accommodating. No matter how many times I asked her to run a different model or configuration, she always did so with a smile and interest in making my buying experience as good as possible. I even got the opportunity to talk to Chuck when Vickie wanted to make sure a piece of information got to me as quickly as possible, and I found him to have the same friendly, low pressure nature that I found with Vickie and have come to expect and enjoy with Hendrick Honda. My purchase was different than most due to how I was disposing of my old vehicle, but I always felt like everyone involved treated me as if I was important to them and their only focus. From Vickie and Chuck to Derek, who walked me through the final paperwork, I was thoroughly impressed with how invested everyone was in making me comfortable through the entire buying process. This is my third Honda from Hendrick, and not only do I look forward to going back next time I buy, but I plan on sending there everyone I can in the meantime. More
Joseph was very helpful and friendly, from when he first saw us, through the end of the sale when he helped us move bags of belongings from the old vehicle to put in the new. He explained thoroughly the di saw us, through the end of the sale when he helped us move bags of belongings from the old vehicle to put in the new. He explained thoroughly the different financing options available and asked several times if there was anything he could get for us. Overall, we had a very good experience and would recommend Joseph to anyone looking for a new car. More
The reason why im recommending this dealer is because as soon I get inside Scott help me look for the car i was looking for, even because for a car i saw in the internet, he help me to find another one.... soon I get inside Scott help me look for the car i was looking for, even because for a car i saw in the internet, he help me to find another one.... Treat me good n make me feel confortable with the shopping with the i was looking for the right card for me... I really appriciate the help and i would like to recoomendate anybody that is looking for a new car to go n stop by to the dealer.... thanks one more time Scoot.. More
Hendrick Honda is a great dealership. I purchased two new Hondas in the past two months - one Pilot/one Accord. Overall, I have bought six cars from the dealership and always received a fair deal. new Hondas in the past two months - one Pilot/one Accord. Overall, I have bought six cars from the dealership and always received a fair deal. Mannny Dasilva is a knowledgable no pressure sales person. He even got me an extra $500 Honda Loyalty discount after I had agreed to a price. Sales manager Gus Forbes is the best. He made the purchase quick and easy. I will return to the dealership for auto purchases and service. More
This was a very stress-free car purchase. My comfort and satisfaction were both at priority level one. This was my 2nd new car purchase from this dealership. The fact that I am a repeat sales customer sho satisfaction were both at priority level one. This was my 2nd new car purchase from this dealership. The fact that I am a repeat sales customer should attest to my satisfaction. Their finance officer made sure that I was aware of the content of the paperwork. Steve Bagwell was extremely attentive to my needs and concerns: he really knows what customer care is all about. I have no doubts about the quality of the product. The stellar customer service was the icing on the cake. More