
Hendrick Honda
Charlotte, NC
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We drove from Winston-Salem hoping to find a good deal on a new Pilot at Hendrick and got that and more. We were there for a long time and Ryan did all he could do to make the buying experience as easy as p a new Pilot at Hendrick and got that and more. We were there for a long time and Ryan did all he could do to make the buying experience as easy as possible. He worked very hard at getting us in a new vehicle and into our budget. During the whole process we meet a few of the team that puts all the numbers together and they were as friendly as Ryan and very sincere about getting us a deal we would be comfortable with and they did that for us! We very much appreciated the way the whole team treated us from Ryan right to Tony who walked us through all the paperwork to close the deal. I've already recommended Ryan to 2 friends that are in the market to buy a new Honda vehicle. I believe they would be very comfortable working with him and getting the vehicle and financial arrangements that make buying a Hendrick Honda worth the drive for anyone from the Triad area! More
Joseph Gamati was our salesperson, and he was great. Very knowledgeable, friendly, and helped us get a good deal on our new purchase. We highly recommend Henderick Honda to purchase a new vehicle, and Very knowledgeable, friendly, and helped us get a good deal on our new purchase. We highly recommend Henderick Honda to purchase a new vehicle, and we recommend Joseph as your salesperson. More
Joseph was very helpful and professional when buying my daughter a new Civic. We came to a price on my trade in truck and agreed to an out the door price before I walked in to the dealership. I have other daughter a new Civic. We came to a price on my trade in truck and agreed to an out the door price before I walked in to the dealership. I have other Honda dealerships much closer to my house with the same car I was looking for but they did not handle the negoiations well so we walked away. Was very pleased with his knowledge and skills. The only hold up was having to wait for finance to finish with other customers that night but they were busy. I had the cashiers check in hand ready to go. More
i went for a trade and the salesperson, Alex Jimenez show me options and better solutions, i got good price for my car and the finance person, Kelly, found the bank and lower interest rates for to do the de me options and better solutions, i got good price for my car and the finance person, Kelly, found the bank and lower interest rates for to do the deal, and i got a used car, in good conditions, ready to go, i recommend this dealer. Even more, it was in spanish and english trade, very interesting. Thanks. More
I had a prearranged service visit set up for 8:30am on I had a prearranged service visit set up for 8:30am on Saturday. When I arrived, Tommy Vickery approached me and knew exactly why I was there. He I had a prearranged service visit set up for 8:30am on Saturday. When I arrived, Tommy Vickery approached me and knew exactly why I was there. He was polite and made me feel welcomed. In the waiting room the staff at Hendrick Honda brought out fresh fruit and danishes to make the wait time more pleasant. The entire process from check in to check out is customer service at its best! More
I have been in business for thirty years and have sat in the sales chair as well as the customers chair. There are two things I do not like, (1) a pushy salesperson & (2) a salesperson that does not know th the sales chair as well as the customers chair. There are two things I do not like, (1) a pushy salesperson & (2) a salesperson that does not know their product. My experience with Steve and the rest of the Hendrick Honda Staff was low pressure, professional, and enjoyable. I can see that the effort to provide world class customer service permeates the organization. I will buy my next vehicle at a Hendricks dealership and I will reccomend the same to my friends. Dave Stadler More
This is the 4th car I purchased from Hendrick Honda. Each time I have been very satisfied with my experience.I keep coming back to Hendrick Honda primarily because of Kelvin Parsons, he is honest, profession time I have been very satisfied with my experience.I keep coming back to Hendrick Honda primarily because of Kelvin Parsons, he is honest, professional,friendly and easy to work with.He is responsive to customer questions and it is obvious he strives to ensure the customer is satisfied. YOU ARE THE BEST KELVIN! I would recommend buying a car at Hendrick Honda to all my friends and family. Sincerely, Rob & Lisa Greene More
The staff of Hendrick Honda in Charlotte specifically Brent Bell and Dorian Gordon made the process of purchasing a vehicle very smooth by displaying great customer service, attentiveness, professionalis Brent Bell and Dorian Gordon made the process of purchasing a vehicle very smooth by displaying great customer service, attentiveness, professionalism, courtesy, and warmth. The staff made sure that the purchase of the vehicle were held not only to the high standards of there dealership but also my standards as a customer. Everyone was more than accommodating to answer any question and future questions that shows the level of care and value they offer and how dedicated the staff is towards their customers. More
Another great new car purchase experience. The procedure is efficient and quick leaving no unanswered questions. Sam and Gabe are great to work with.This was my fourth honda purchase from this team. I will is efficient and quick leaving no unanswered questions. Sam and Gabe are great to work with.This was my fourth honda purchase from this team. I will be back. More
I had a great experience purchasing my new Honda Pilot at Hendrick Honda. Vickie Athey my Sales Rep was so pleasant to deal with and made the entire process pretty painless. I have purchased many cars in t Hendrick Honda. Vickie Athey my Sales Rep was so pleasant to deal with and made the entire process pretty painless. I have purchased many cars in the past and this was by far on of the top experiences. I also dealt with Gus and Shane, managers at Hendrick who were amazing and made it possible for me to get out of my current vehicle. A bonus was the free lunch that was provided while purchasing my car. I really am pleased with the process so far and would recommend this dealership to my friends and family. More