Hendrick Honda

This is the second time I have shopped and purchased from Hendrick Honda, and both times they exceeded my expectations. As a female, I was very hesitant to complete the process without a male along for mora Hendrick Honda, and both times they exceeded my expectations. As a female, I was very hesitant to complete the process without a male along for moral support and back up; however, from the moment I set foot inside the showroom door, I knew the sales team had only my best interests in mind. What made me a Hendrick Honda fan for life, was my return visit recently which was one more out of necessity/desperation than want. Unfortunately the last year has been extremely difficult, financially, so it was necessary for me to downgrade vehicles. Gus and his team, again, went above and beyond to ensure I was put in a vehicle that fit my needs/current situation, all the while treating me like I was their largest sale of the month! More

I think the dealers at Hendrick Honda Collision Center did a great job in repairing my car. There customer service was great. they treated the customers very friendly. did a great job in repairing my car. There customer service was great. they treated the customers very friendly. More

I called and got attentive, intelligent phone service. Butch was able to find the exact car I was looking for at a reasonable price. No hassels, no baloney, NO PRESSURE. Just good confortable customer ser Butch was able to find the exact car I was looking for at a reasonable price. No hassels, no baloney, NO PRESSURE. Just good confortable customer service. More

Ms. Evans was extremely helpful in finding a used car in our price range. This is the second car that we have purchased from Hendrick Honda and she has worked with us on both occasions. Her knowledge and f our price range. This is the second car that we have purchased from Hendrick Honda and she has worked with us on both occasions. Her knowledge and friendly manner made car searching a pleasurable experience. Once we described what we were interested in, Melissa was more than willing to do the "research" for us. She was also kind enough to forward any information concerning cars that she thought we might be interested in. We never felt "pressured" from the dealership or Melissa to buy now or lose out on a car. On the business side, Kelly Jo Hard was also a pleasure. She took the time to explain everything to us and made sure that we understood our choices before we signed anything. We have already told others about our experience and have said that we will definitely return to Hendrick Honda and seek out Melissa for our next car purchase. More

Our experience at Henrick Honda was very good. The staff was friendly and accomodating. Butch took great care of us during and after the sale, making sure that we were happy with our purchase. was friendly and accomodating. Butch took great care of us during and after the sale, making sure that we were happy with our purchase. More

I purchased my 2003 Honda Odyssey at Hendrick Honda back in January of 2003. I have always had the car serviced there, and in fact due to the level of service that I have ALWAYS received from Tommy Vickery in January of 2003. I have always had the car serviced there, and in fact due to the level of service that I have ALWAYS received from Tommy Vickery, I traveled more than 25 miles to continue service even after my job was no longer close to the service area which had made it convenient. Throughout the years, Tommy has been honest, upfront, and reasonable with me regarding the service of my vehicle. There have been times that they recommended something that may have been recommended, but he was honest enough to tell me that it wasn't necessarily needed at that point. In the long run, he saved me money on my vehicle, and I trusted him entirely. Most recently, I have problems with the transmission while I was out of town, and Tommy went out of his way to make sure that I was taken care of by directing me to another dealership that was local to my location, and followed-up with me after the fact to make sure that I was taken care of. Now that's what I call customer service! More

My husband and I went to look at cars since we totaled our only car. They were so helpful. They processed our financing and sale transaction with care. We had our two very little children with us and they our only car. They were so helpful. They processed our financing and sale transaction with care. We had our two very little children with us and they were accommodating. Additionally, I did not feel pressured at any point during our transaction as I have in the past at different dealerships. I am excited to continue to get great service from them as they service our new car. More

I had severe hail damage on my Acura RL. Since insurance was covering the claim I wanted to make sure I received genuine Acura parts therefore took the car to Hendrick Honda on South Blvd. That's where Jus was covering the claim I wanted to make sure I received genuine Acura parts therefore took the car to Hendrick Honda on South Blvd. That's where Justin greeted me and took care of everything. He was fantastic. It truly was a turn-key solution for me as everything was handled. They were very busy from the recent hail storms in Charlotte but he took the time to expalin everything to me. My repairs were extensive (new windshield, fenders both sides, new hood, new trunk and several hundred dents needed to be removed). I was initially skeptical about how the new paint would match up but was pleasntly surprised when I picked my car up how professional of a job Hendrick Collision completed. Justin promptly took care of a couple minor details once I took possession of the car. I highly recommed you see Justin at Hendrick Collision. More

Wow.. I cannot say enough about this dealership. Never in my life have I had such a positive retail/customer service experience, let ALONE one with a car dealership. Actually I spent a miserable full half of my life have I had such a positive retail/customer service experience, let ALONE one with a car dealership. Actually I spent a miserable full half of a day at another local dealership- nothing was organized, planned, and I was told incorrect information MULTIPLE times. To be honest, after this experience, I almost never went to Honda again, but I gave Gus and his team a call at Hendricks, and my opinion of car dealers and Honda in general did a complete 180 turn. Everything was MORE than thoroughly laid out, explained, and documented and Gus's team was incredibly responsive and clearly took care of any concerns I had. Andrew and Ryan on the sales team ensured that I was well taken care of, and the staff in general went above and beyond the call of duty to take care of me. Thank you for such a great experience guys, and I would highly recommend Hendricks to anyone who is considering Honda as a vehicle option. Hendricks was a half hour from my home, and other dealerships are much closer, but their location is well worth the travels! More

My wife and I felt so comfortable buying 2 cars from this dealorship. They answered all of our questions and we will definitely go back next time. dealorship. They answered all of our questions and we will definitely go back next time. More