Hendrick Honda

Good service - slow on the closing and financing In general the sales process was very straightforward and simple I was able to test drive a car with a little hassle and then make a selection it and In general the sales process was very straightforward and simple I was able to test drive a car with a little hassle and then make a selection it and get to an agreeable price in a short amount of time. Where I was frustrated was I did a lot of upfront work to make the closing and financing part of the deal fast and after I done the initial paperwork had to wait over an hour before I could even get into see the finance person. That should be improved More

Cedric: A+ I was trading in two cars for a used car for my daughter, as well as purchasing a new vehicle for me. I knew it was going to be a tedious process - h I was trading in two cars for a used car for my daughter, as well as purchasing a new vehicle for me. I knew it was going to be a tedious process - however, Cedric Hollomon made the experience a pleasure - he was great! He was professional; knowledgeable; attentive and caring (with some laughs along the way). I would highly recommend seeking Cedric out if you find yourself at this dealership. The Finance Team (Shayne/Andrew) were very, very helpful and kind during the process. Thanks to all! More

Excellent experience My experience at Hendrick Honda was excellent. Cedric Holloman was very helpful, professional & knowledgeable. He took great care of me & made sure I My experience at Hendrick Honda was excellent. Cedric Holloman was very helpful, professional & knowledgeable. He took great care of me & made sure I was able to get into a car I love. This was my first time buying a Honda & I will definitely be a returning customer. More

Do not purchase anything from this dealership ever. I purchased a Honda Pilot and 36 days later after my other vehicle was long gone sold they contact me and say that the financing fell through. And neve purchased a Honda Pilot and 36 days later after my other vehicle was long gone sold they contact me and say that the financing fell through. And never heard anything back from them during that 36 day timeframe. 14 days later Mr. Russell the financing person that was working on my deal contacted me for copy of another document. At that time I asked him was their problem with the loan and do you need the vehicle back. He stated in a text message no I will handle it. Mr. Russell also admitted that he dropped the ball on this and takes full responsibility and that he should have turned in the paperwork closing out the financing deal within 24 to 72 hours of me leaving the dealership. So now at this point I'm going to be without a vehicle Christmas is in a week and a 1/2 and I have to now figure out what I'm going to do for vehicle. The dealership is not willing to do anything to accommodate the price of this vehicle to match whatever loan value they clean they got me approve 4. At this point I really don't know what to believe other than that this is a terrible dealership and I would not purchase anything from them ever. More