Hendrick Honda
Charlotte, NC
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2nd HONDA This is our second purchase from Hendrick Honda. The atmosphere is kid friendly and everyone goes above and beyond to accommodate your needs. This i This is our second purchase from Hendrick Honda. The atmosphere is kid friendly and everyone goes above and beyond to accommodate your needs. This is especially important to a mother of two boys. Mr. Troy Rivens is AWESOME!!!! He took the time to make sure that we were completely satisfied with our new purchase! He really took great care of us! Upon delivery he ensured that I knew how to operate all the features of my HONDA ACCORD. Troy is top notch! Ask for Troy you will not be disappointed :-) More
Best service experience I have been a Honda car owner for almost 30 years. Dave Nichols is the best service consultant I have ever met. His courtesy and his ability to explai I have been a Honda car owner for almost 30 years. Dave Nichols is the best service consultant I have ever met. His courtesy and his ability to explain what the service that has to be performed are incomparable. More
Consistently The Best I drove all the way fro Charlottesville, VA to buy my new car at Hendrick Honda in Charlotte, NC.. Hendrick consistently provides exemplary service an I drove all the way fro Charlottesville, VA to buy my new car at Hendrick Honda in Charlotte, NC.. Hendrick consistently provides exemplary service and care for it's clients and I greatly appreciate this. I've traded in 3 cars and purchased 2, and I drive down for my service as well. THANK YOU! More
Great dealership Donald Gunn is a very easy going guy and a pleasure to work with and really cares about the customer experience he is the reason I purchased my car fr Donald Gunn is a very easy going guy and a pleasure to work with and really cares about the customer experience he is the reason I purchased my car from this dealership. More
Excellent Service I took my car in for routine maintenance and had the great pleasure of working with Tim Whitener. Tim was great. He checked my Honda Pilot right in I took my car in for routine maintenance and had the great pleasure of working with Tim Whitener. Tim was great. He checked my Honda Pilot right in and discovered two recalls that I have forgotten. He took care of those so that I did not have to make another appointment, along with my other services in a timely, courteous, and professional manner. The hospitality was such a pleasant experience with complimentary popcorn, water, coffee , TVs, and wifi that I didn't even think of the wait time. If you're looking for the best in overall service Hendrick Honda is to place to go. More
Excellent service as always! I brought my 2014 Accord Sport in for the regularly scheduled maintenance on Tuesday morning. I was greeted by Don Gunn and he quickly went over what I brought my 2014 Accord Sport in for the regularly scheduled maintenance on Tuesday morning. I was greeted by Don Gunn and he quickly went over what would be covered by the technician. The waiting room is super clean, free coffee, popcorn, nice restrooms. Overall, if you are waiting this is the place to be. Did I mention free WiFi. My car was serviced quickly and Don had me back on the road in hardly any time at all. More
Excellent Service Tim Whitener has consistently exceeded my expectations every time I take in either my Pilot or Accord for service. Its a pleasure dealing with Hendric Tim Whitener has consistently exceeded my expectations every time I take in either my Pilot or Accord for service. Its a pleasure dealing with Hendrick Honda and Tim Whitener Charles E Charlotte NC. More
Excellent service! Jeff Nall provided courteous and timely service. I dropped my car off in the morning and received several updates throughout the day regarding the pr Jeff Nall provided courteous and timely service. I dropped my car off in the morning and received several updates throughout the day regarding the progress of service. More
Helpful Dennis Sanford was very helpful in getting my issues resolved after much frustration, he was able to get things right. Finally have my brand new car p Dennis Sanford was very helpful in getting my issues resolved after much frustration, he was able to get things right. Finally have my brand new car put back to normal. More
Excellent service and repairs - superior consultation Dan Cannon and his colleagues at Hendrick Honda have consistently exceeded my 'Service' expectations for many years. I always look forward to letting Dan Cannon and his colleagues at Hendrick Honda have consistently exceeded my 'Service' expectations for many years. I always look forward to letting Dan manage my service visits because knows the history of every vehicle in my family better than I do, he always recommends the appropriate services, and ensures that all services and repairs are handled in a timely manner. Furthermore, Dan always lets me know in advance if he believes I might have to wait (if so I either get a complementary ride or simply enjoy the coffee and wifi in the waiting area) - and if I do leave a vehicle for a scheduled service Danny always calls to confirm his estimate before any 'surprise' work is done...he then patiently explains complex (and/or simple) repairs, and checks with his Parts Dept to make sure any required parts are in stock so I will not be burdened with unexpected delays. More





