Hendrick Honda

Mr. McCullough is the consummate professional. He is extraordinary courteous and respectful. While speaking with you, he gives you his undivided attention to the point that you feel that your car is th extraordinary courteous and respectful. While speaking with you, he gives you his undivided attention to the point that you feel that your car is the only whose repairs he has to supervise. Mr. McCullough keeps you apprised of the progress of the repairs on your car on a regular basis. He successfully negotiated an increase in the dollar amount for the car repair due to his excellent working relationship with my car insurance company. Finally, and most importantly, the repairs performed not only met but exceeded my expectations. Given the warranty on the repairs, and the opportunity to interact with Mr. MuCullough in the future if necessary, I don't know why anyone would choose to have their car repaired anywhere else. More

Our truck needed body repairs due to an accident. Mr. McCullough was our representative from Hendrick Honda. When I met him, I immediately felt confident the job would be done well. He explained the pr McCullough was our representative from Hendrick Honda. When I met him, I immediately felt confident the job would be done well. He explained the procedures involved in the repairs, helped to arrange a rental vehicle and assured me that the work would be to our satisfaction. The amount of time this job took was considerably longer than Mr. McCullough had planned because he became ill during the time. When he returned to work, he assured me that the job would be finished under his supervision in a short time, but that he wanted me to be happy with the results. He went out of his way to make sure the vehicle looked great, and to cover any extra expense I had incurred because of the extended time. I am very happy with Mr. McCullough's handling of our repairs, and would highly recommend Hendrick Honda AND Mr. McCullough to anyone I meet who may need this service. Thanks for a job well done! Fay M. Hamorsky More

I would advise anyone to buy a car from HENDRICK HONDA,I had the best experience ever buying a car from Samuel Anders because he went out of his way to meet my expectations with no hassle , no pressure .Pea had the best experience ever buying a car from Samuel Anders because he went out of his way to meet my expectations with no hassle , no pressure .Peace of mind . I bought many cars in different states as I travel but I ve never had like this great experience recently !. Great customer service,friendly staff and real promises. Buying a Honda from Hendrick means a serious business that makes you feel very comfortable and feeling pride with the purchase even after the sale . I would recommend this Dealership very much so and refer SAMUEL ANDERS to the buyers out there. I honor everyone at Hendrick and thank them for my best experience as customer service is priority number one !. They have my business for life because I drive only Hondas !.Therefore I will add this to my review ,I will never step again at STEVENSON HONDA in Wilmington,NC or LUMBERTON HONDA because of the poor customer service and weak management run by some rednecks with poor mentalities and poor work and sales ethics. More

This is the second time I have shopped and purchased from Hendrick Honda, and both times they exceeded my expectations. As a female, I was very hesitant to complete the process without a male along for mora Hendrick Honda, and both times they exceeded my expectations. As a female, I was very hesitant to complete the process without a male along for moral support and back up; however, from the moment I set foot inside the showroom door, I knew the sales team had only my best interests in mind. What made me a Hendrick Honda fan for life, was my return visit recently which was one more out of necessity/desperation than want. Unfortunately the last year has been extremely difficult, financially, so it was necessary for me to downgrade vehicles. Gus and his team, again, went above and beyond to ensure I was put in a vehicle that fit my needs/current situation, all the while treating me like I was their largest sale of the month! More

I think the dealers at Hendrick Honda Collision Center did a great job in repairing my car. There customer service was great. they treated the customers very friendly. did a great job in repairing my car. There customer service was great. they treated the customers very friendly. More

I called and got attentive, intelligent phone service. Butch was able to find the exact car I was looking for at a reasonable price. No hassels, no baloney, NO PRESSURE. Just good confortable customer ser Butch was able to find the exact car I was looking for at a reasonable price. No hassels, no baloney, NO PRESSURE. Just good confortable customer service. More

Ms. Evans was extremely helpful in finding a used car in our price range. This is the second car that we have purchased from Hendrick Honda and she has worked with us on both occasions. Her knowledge and f our price range. This is the second car that we have purchased from Hendrick Honda and she has worked with us on both occasions. Her knowledge and friendly manner made car searching a pleasurable experience. Once we described what we were interested in, Melissa was more than willing to do the "research" for us. She was also kind enough to forward any information concerning cars that she thought we might be interested in. We never felt "pressured" from the dealership or Melissa to buy now or lose out on a car. On the business side, Kelly Jo Hard was also a pleasure. She took the time to explain everything to us and made sure that we understood our choices before we signed anything. We have already told others about our experience and have said that we will definitely return to Hendrick Honda and seek out Melissa for our next car purchase. More

Our experience at Henrick Honda was very good. The staff was friendly and accomodating. Butch took great care of us during and after the sale, making sure that we were happy with our purchase. was friendly and accomodating. Butch took great care of us during and after the sale, making sure that we were happy with our purchase. More

I purchased my 2003 Honda Odyssey at Hendrick Honda back in January of 2003. I have always had the car serviced there, and in fact due to the level of service that I have ALWAYS received from Tommy Vickery in January of 2003. I have always had the car serviced there, and in fact due to the level of service that I have ALWAYS received from Tommy Vickery, I traveled more than 25 miles to continue service even after my job was no longer close to the service area which had made it convenient. Throughout the years, Tommy has been honest, upfront, and reasonable with me regarding the service of my vehicle. There have been times that they recommended something that may have been recommended, but he was honest enough to tell me that it wasn't necessarily needed at that point. In the long run, he saved me money on my vehicle, and I trusted him entirely. Most recently, I have problems with the transmission while I was out of town, and Tommy went out of his way to make sure that I was taken care of by directing me to another dealership that was local to my location, and followed-up with me after the fact to make sure that I was taken care of. Now that's what I call customer service! More

My husband and I went to look at cars since we totaled our only car. They were so helpful. They processed our financing and sale transaction with care. We had our two very little children with us and they our only car. They were so helpful. They processed our financing and sale transaction with care. We had our two very little children with us and they were accommodating. Additionally, I did not feel pressured at any point during our transaction as I have in the past at different dealerships. I am excited to continue to get great service from them as they service our new car. More