
Hendrick Honda
Charlotte, NC
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Enjoyed working with Butch Walters and Dorian (financing). Both were very helpful. I am looking forward to bringing in my car only for the normal service appointments with no unexpected repairs! (financing). Both were very helpful. I am looking forward to bringing in my car only for the normal service appointments with no unexpected repairs! More
My parents and I had the best car buying experience at Hendrick Honda. After talking, on the telephone, with sales consultant, Rebecca Hinson, my parents immediately noticed her high level of professiona Hendrick Honda. After talking, on the telephone, with sales consultant, Rebecca Hinson, my parents immediately noticed her high level of professionalism, knowledge, and honest approach. Because of this, we traveled over 4-hours to visit Rebecca at Hendrick Honda the following day. Upon arrival, we were immediately greeted and welcomed by the General Sales Manager, Gus Forbes, and his staff. Gus was upfront with us and did whatever he could to make us happy. Everything was upfront and there was no “hiding the ball.” There were absolutely no “hard sales” techniques, nor were there any awkward and uncomfortable moments. Throughout the whole car buying experience, we felt like we were with family. The operations at Hendrick Honda run like a well-oiled machine. All of the staff worked diligently and effectively – there were never any moments where we waited around or wasted time as someone was able to assist us at all times. They even had lunch prepared for us as we thought about our decision (we went on a Saturday)! I was quite indecisive in making my decision between a 4-door and a 2-door car, and, as I went back-and-forth numerous times, Gus, Rebecca, and Sam, another sales consultant, spent an inordinate amount of time with me and entertained all of my concerns. Although it was raining that day, they still made every effort to make sure I was fully satisfied with my decision. Our finance consultant was Tony Hansford, who also aided in making this experience as easy and painless as possible. He offered us great deals on car service packages and explained everything in great depth! I, absolutely and honestly, recommend Hendrick Honda for all of your car buying needs! More
I worked with Hendrick Collision and Darron McCullough on two separate occassions for the repairs to my Lexus LS430, once the result of hitting a deer, the other a collision. In both instances, Darron provid two separate occassions for the repairs to my Lexus LS430, once the result of hitting a deer, the other a collision. In both instances, Darron provided excellent communication throughout the repair process updating me as to the progress being made and when I could expect delivery of my car. Quality of their work was excellent in both instances. Had need for follow-up to touch up a small area that had been missed with a section of the car that had been painted. Darron made arrangements to have my car picked up at my office and returned within about a 3 hour period, with the area that needed attention being addressed to my absolute satisfaction. I would and have recommended Hendrick Collision Center and Darron to others. More
Excellent customer service. This is my third time coming to Hendrick Honda to get a car and the service is great. I know I can always depend on Hendrick Honda and thats why I keep coming back. I thank Gre to Hendrick Honda to get a car and the service is great. I know I can always depend on Hendrick Honda and thats why I keep coming back. I thank Greg Thomas and the Finance department working with me to help me get in a car. I am so happy. Thanks once again. More
After visiting MANY other dealerships of all makes, I chose Hendrick Honda above all others. Their location is convenient, showroom and lot immaculate, staff professional and friendly, vehicle selection chose Hendrick Honda above all others. Their location is convenient, showroom and lot immaculate, staff professional and friendly, vehicle selection and price way above average, and their service department is amazing. I must say if you go here, you HAVE to ask for Vickie Athey. She is the most professional, courteous, hard working, friendly, wonderful sales person I have ever dealt with over the last 20 years!!!! Absolutely a pleasure to deal with and I know several others that have purchased from her, and their experiences were the same as mine...A+++++++++ It doesn't get any better than Hendrick Honda on South Blvd in Charlotte! More
Greg was easy to work with, knowledgeable, helpful and made the car buying experience a good one. I would recommend this dealership and Greg to a friend or colleague. made the car buying experience a good one. I would recommend this dealership and Greg to a friend or colleague. More
I like to thank Alex for his superior job and helping me trade my car and get me a over fair price for it. I have a nice used car with good gas mileage and great conditions. I will recommend Alex and Hendri trade my car and get me a over fair price for it. I have a nice used car with good gas mileage and great conditions. I will recommend Alex and Hendrick Honda for all your car needs. I will definitely do business with them again. Thank you Alex and Hendrick Honda. I appreciate everything you did for me. More
Andrew was very helpfull and considerate during my search for a vehicle. He was able to work with me through my hectic work schedule and accomodate my needs as a sales professional. I will always look to bu for a vehicle. He was able to work with me through my hectic work schedule and accomodate my needs as a sales professional. I will always look to buying my cars from Andrew in the future. More
We have just finished up our most recent car purchase with Hendrick Honda in Charlotte, and I can not be any happier with the experience. From the nice folks that greeted us at the door to the final han with Hendrick Honda in Charlotte, and I can not be any happier with the experience. From the nice folks that greeted us at the door to the final handshake before we drove off, everyone at Hendrick Honda is a pleasure to work with. This is not our first car purchase there, and it will not be our last. What is the most striking difference in this dealership and all the others we visited, is the ease and comfort the folks there make sure you feel. Having bought many cars in my life, all I can say, is you do not feel like you are being sold at all. Ryan Narus, our sales person, was a perfect example of that, he worked with us with the patience of a saint, while we went through the process of deciding on a course of action. The whole management team is great to work with, but I want to point out one person in particular, Sean McLane, who worked very hard to make the perfect deal for us. The Hendrick Honda dealership has a family feel to it, is comfortable to visit, has a great service department, and always the largest selection of cars, new and used. More
I have always had excellent experiences at Hendrick Honda. Brent Bell is a very attentive sales rep who listens to his clients. His efforts to please his customer are second to none. I have been treate Honda. Brent Bell is a very attentive sales rep who listens to his clients. His efforts to please his customer are second to none. I have been treated well by all depts. I will definately continue to be a loyal client of Hendrick Honda. This is my third experience with Brent Bell and Sean McLane, the Sales Manager, and I am very pleased. Brent and Sean are professional and take excellent care of there clients. I had a very good, painless experience and can't adequately express my gratitude for exellent customer service that they provided for me. Thanks, JoAnne Blackstone More