Hendrick Honda
Charlotte, NC
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My wife and I were considering purchasing a "new" 2011 Honda Element, but had never test driven one. We discovered they are in very short supply and have been discontinued by Honda effective fo "new" 2011 Honda Element, but had never test driven one. We discovered they are in very short supply and have been discontinued by Honda effective for the 2012 model year. Since local Honda dealers weren't showing any new Elements in their on-line inventory, I called Hendrick to see about testing a "used" Element, just to make sure we really wanted to pursue trying to locate a new one. I spoke to Hendrick salesperson Butch Walters when I called to schedule a test drive. Butch was very professional and helpful in letting us "try out" two used models. We eventually decided to purchase an "almost new" 2011 Element with only 2200 miles. Butch was very easy to work with and allowed us to come to a decision without any high pressure. We were also impressed with the other folks that assisted us during our three visits to Hendrick: Dorian Gordon and Gabe Dragel. More
I recently brought my car to the Honda Dealership on South Blvd. in Charlotte. The customer service at Honda exceeded my expectations in so many ways. I needed to decide weather to fix the car I was dr South Blvd. in Charlotte. The customer service at Honda exceeded my expectations in so many ways. I needed to decide weather to fix the car I was driving or invest in a different car. I worked with Manny Dasilva who took the time to show me around and explain all of my options. He patiently went over the pros and cons of each option as we walked around the lot. I also had the opportunity to work with the finance department and the service department. Literally, every person I came in contact with was polite, energetic and happy to be helping me. It's not often that I deal with a company where so many employees take so much pride in the work. Thanks Manny and everyone at Honda! Jackie Voelker More
Joseph was great to work with, friendly, helpful, efficient, and he knew a lot about the van I purchased. His customer service is top notch and I would recommend him to all my friends for new car pur efficient, and he knew a lot about the van I purchased. His customer service is top notch and I would recommend him to all my friends for new car purchases. More
We have purchased and leased a variety of cars over the years, and have had good expereiences and bad. This is our 6th or 7th car with Hendrick and I will say all of the experiences with the dealership ha years, and have had good expereiences and bad. This is our 6th or 7th car with Hendrick and I will say all of the experiences with the dealership have been good. We've always been pleased with the way we are treated, the follow up, and the overall experience. We will definitely be back for our next car ! More
I am a repeat customer of Hendrick Honda in Charlotte. There is never a time when I get anything less than exceptional customer service. Manny catches every detail of the transaction, making sure that I There is never a time when I get anything less than exceptional customer service. Manny catches every detail of the transaction, making sure that I understand the features of the car and financial questions. I highly recommend him when you visit Hendrick/Charlotte. Overall, I can rate this dealership as the highest quality. More
I'll start with the punchline first: DO NOT purchase a vehicle anywhere else if you live anywhere near Charlotte, NC. Why? Simply put, Peace of Mind I have purchased multiple vehicles over the past de vehicle anywhere else if you live anywhere near Charlotte, NC. Why? Simply put, Peace of Mind I have purchased multiple vehicles over the past decade for myself and members of my family, all from this dealership for a reason. Early on, I spent a lot of time researching and considering multiple dealerships, all to consistently end up at Hendrick Honda and purchasing from Sean McLane and Joseph Gamati. Sean and Joseph are great! You will get the best deal around financially, without having to fight for it by the way, in addition to true consulting around which vehicle best matches expressed needs. No worries. That's the 'Peace of Mind' I've enjoyed over the past decade. More
We have been doing business with Hendrick Honda of Charlotte for quite some time. However, this year my wife and I each purchased a new vehicle. Our two sons and daughter each purchased a new ve Charlotte for quite some time. However, this year my wife and I each purchased a new vehicle. Our two sons and daughter each purchased a new vehicle. Our brother-in-law also purchased a new vehicle. All together we purchased six new vehicles in a three month period. We were treated outstanding by the Hendrick Honda Team of Charlotte. Sean McLean and Greg Thomas were extremely helpful and knowledgeable. They guided all of us from the beginning (finding the perfect Honda for each of us) through the very end when we closed our deals. More
Mr. Sean Smith offered me superb customer service, expertise & overall genuine knowledge. He made my car buying experience a pleasurable one for sure. The Hendrick Honda team went above & beyond. I expertise & overall genuine knowledge. He made my car buying experience a pleasurable one for sure. The Hendrick Honda team went above & beyond. I am EXTREMELY pleased with my 2009 Acura TSX. Thanks Sean for your honesty & assistance! When I am ready for an upgrade I will definitely be in touch. Keep up the great work! Best Regards, Tonya Rushing (Jones) More
Joseph called to remind me that it was the end of my lease and to offer his help. I was very impressed with the call and his offering. We scheduled a time to meet so he could explain all my options. T lease and to offer his help. I was very impressed with the call and his offering. We scheduled a time to meet so he could explain all my options. The meeting went very well; he was very thorough with the information. To make a long story short; I left very happy with a new Pilot! Joe was GREAT! More
Richard was very friendly and knowledgeable. I told him what I was looking for and he recommended several vehicles, one of which I purchased. A few days later Richard called to follow up and make sure I w what I was looking for and he recommended several vehicles, one of which I purchased. A few days later Richard called to follow up and make sure I was satisfied with my purchase. Sean was fun and straight forward. He worked the numbers and gave me a the pricing that I could not walk away from. I was very pleased with the service that I have received from Hendrick Honda the past several years. This is my 3rd vehicle from them!! More