Hendrick Honda
Charlotte, NC
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This is the second vehicle we have purchased from Hendrix Honda of Charlotte. We were very happy with the exceptional customer service we received while purchasing our new car. Brent Bell was very knowledgea Honda of Charlotte. We were very happy with the exceptional customer service we received while purchasing our new car. Brent Bell was very knowledgeable and professional. He made sure every detail was taken care of. We will definitely continue to do business with them in the future. More
I was very pleased with my sales person. Richard was very pleasant and not aggressive with me to make a decision right away. He was very patient and understood my needs and what I was looking for. During the pleasant and not aggressive with me to make a decision right away. He was very patient and understood my needs and what I was looking for. During the test drive he made me feel comfortable and we were able to talk not just about the vehicle, but just general converstation. I felt like I had known him for years and we were catching up on how our families are doing. Working in customer care and service for over 28 years, I find it very important to build a good rapport with your customer, and Richard met my expectations. I live about 60 miles from the dealership, and I was very impressed that Richard called me the next day to see how my ride home was in my new car, and also asked what my daughter and other family members thought. I would definetly recommend Richard and The Hendrick Honda Dealership to others. More
Sean McLane is extremely professional and attentive to the needs of the customer in every way. I would buy another car and recommend this dealership to a friend. I plan on doing business again in the fu the needs of the customer in every way. I would buy another car and recommend this dealership to a friend. I plan on doing business again in the future. Also, Vickie Athey placed a follow-up phone call and made sure that I had no problems with my brand new car. This is the kind of place that I want to do my business. I found that Sean McLane and Vickie Athey are extremely Customer Focused. Kathy Ruelle Boston, MA More
Vickie was extremely helpful to ensure that I received the car that I wanted in the correct specifications. She also helped me get an appointment to get the dealer installed accessories that I asked for. the car that I wanted in the correct specifications. She also helped me get an appointment to get the dealer installed accessories that I asked for. Vickie was very knowledgeable and told me all the things about the car that I might not have known immediately. More
Chris was a pleasure to work with from square one. I found them through a website, and they called me within 1 minute of requesting contact. Chris pulled the model I was interested in quickly that night found them through a website, and they called me within 1 minute of requesting contact. Chris pulled the model I was interested in quickly that night. He demonstrated a deep product knowledge and balanced his desire to close a deal with not being pushy. He kept in contact while my car was being prepared so I always knew where Hendrick was int eh process. I would recommend him to others. Derek in the financing office did a great job presenting various options and working with our parameters. More
Brent was extremely helpful and informative. He was professional and took the time to answer all questions regarding the car and and had a very "no-pressure" approach to the sell. It was a pleasure wo professional and took the time to answer all questions regarding the car and and had a very "no-pressure" approach to the sell. It was a pleasure working with him. More
Butch Walters and Nate Pierson did a great job in helping us to purchase our pre-owned Honda Pilot. Their customer service couldn't have been better and they worked hard to obtain our confidence and surety us to purchase our pre-owned Honda Pilot. Their customer service couldn't have been better and they worked hard to obtain our confidence and surety of the sale. They were super friendly but always professional and went above and beyond...Butch even took me and picked me up from work while they were finishing up work on the truck. Most of all, the price we got wasn't too shabby either! Great job guys! More
Jess was great to work with. We appreciated her professionalism, follow-through, and friendly sales approach. We definitely recommend the Hendrick Honda folks. From sales to service, we have had professionalism, follow-through, and friendly sales approach. We definitely recommend the Hendrick Honda folks. From sales to service, we have had nothing but great experiences. More
Scott was quite persistent and diligent in helping me to Scott was quite persistent and diligent in helping me to change my lease to a purchase. Every followup telephone call was helpful and assuring that Scott was quite persistent and diligent in helping me to change my lease to a purchase. Every followup telephone call was helpful and assuring that Hendrix Honda would do all it could to make the transition smooth. Vickey and Marcus treated both my husband and I with utmost responsiveness and friendliness. We felt we could trust the information which was given to us in finalizing the transaction. More