Hendrick Honda

Upon entering this dealership, I was greeted with great professionalism. I was asked a few questions and guided into the right direction for cars that may interest me. Sean Smith did a fantastic job of h professionalism. I was asked a few questions and guided into the right direction for cars that may interest me. Sean Smith did a fantastic job of helping me with any questions or concerns that I had. I did not feel any pressure what so ever from Sean, nor anybody else, to purchase anything. After deciding what I wanted, Sean was very helping and prompt on providing me the best price for the vehicle. He handled my paperwork in a quick and efficient manner and made my car buying process very smooth. He kept me updated on how long it would take to get everything accomplished. Once all the required paperwork was completed, Sean put my new tag on the car, reassured me that if I ever needed anything to call him, and congratulated me and wished me well. I would recommend this dealership and Sean Smith to anybody that is in the market for a new and/or used vehicle. The service is great as well as the selection of cars. Thanks Hendrick Honda and Sean Smith. More

Melissa was an excellent salesperson. She was very friendly, considerate, informative, and gracious. Regardless of how many questions we asked, she was happy to answer or get an answer for us. The n friendly, considerate, informative, and gracious. Regardless of how many questions we asked, she was happy to answer or get an answer for us. The next time we look for a car we will definitely be looking for Melissa. More

I would like to personally let you know how pleased my daughter and I are with the excellent service and high quality repair provided by Darron McCullough in the Hendick Honda Collison Center. My daughter daughter and I are with the excellent service and high quality repair provided by Darron McCullough in the Hendick Honda Collison Center. My daughter had an accident in her 2009 Civic resulting in severe damage to the rear of the vehicle. Allstate Insurance took nearly 20 days to decide if they were going to fix or total her car. During that time Darron kept us informed with phone call updates nearly every day. He helped ensure that Allstate did not try to put inferior parts on the car. In fact, he helped find the parts needed for the repair and kept it from being a total loss! As mentioned, Allstate took 20 days to come to a decision and after 30 days they refused to cover any further days for the rental car. Again providing support during this very stressful time, Darron covered the rental car expense until the car was repaired. I have purchased two Hondas from Hendick Honda and one BMW from Hendick BMW and have had to use the collision center in the past. I have had excellent results with the previous repairs and I am very pleased with the repairs of the Civic. I have always expressed my gratitiude for the service excellence provided by the staff at the Hendick Honda Collision, but this time Darron demonstrated outstanding care and attention to the needs of us and the repair. You have made a father and daughter very happy and customers for life. Please forward to Rick Hendrick, so he will know how well his staff is performing at the South Boulevard location. Sincerely, jmk More

This was my first brand new car purchase! I was treated with professionalism and friendly service by Gus, Jackie, and most importantly Manny Dasilva. I got the best deal and am happy to say that I am a ne with professionalism and friendly service by Gus, Jackie, and most importantly Manny Dasilva. I got the best deal and am happy to say that I am a new Honda Civic owner and will recommend everyone I know that wants a Honda to Hendrick Honda! Thank you so much!!! More

The service received by Alex was excellent. I indicated that was the best option and I mean very well everything that Honda plans to have. He was always very aware of erevything in terms of credit and hel that was the best option and I mean very well everything that Honda plans to have. He was always very aware of erevything in terms of credit and helped me in a very specific with the purchase of the car. He knows his job and is an excellent person and seller. More

I visited Hendrick Honda to see and test drive a used Honda CR-V. Sean Smith was very helpful, he showed me all the features and how they worked, but did not offer any pressure to buy. I left that aftern Honda CR-V. Sean Smith was very helpful, he showed me all the features and how they worked, but did not offer any pressure to buy. I left that afternoon as the owner of this vehicle. My buying experience was great. I would recommend Hendrick Honda and Sean to other Honda buyers and I would definitely return myself. More

Steve knew the car and all the updates made to it over the years. Didn't push any other cars that weren't what we were looking for. He was a great help. the years. Didn't push any other cars that weren't what we were looking for. He was a great help. More

I came here to speak with Alex. He was nice over the phone. It took an hour to appraise my trade and when he came back it was 2000 under what other dealers gave me. I didn't even get to drive the car I phone. It took an hour to appraise my trade and when he came back it was 2000 under what other dealers gave me. I didn't even get to drive the car I came there to see. There was no offer to drive or offer for other options. More

Alex Jimenez is the best auto sales person ! I would recommed him to anybody that needs to buy a car. He explained to me, took his time and advise me what the best choice of car was for me. He helped me recommed him to anybody that needs to buy a car. He explained to me, took his time and advise me what the best choice of car was for me. He helped me understanding how to work with the new technology in the car and I know I can call him if I need any help. I am very thankful for all his help and what he has done for me. I am in love with my new car and I am glad to be a part of the Hendrick Family! More

Great does not begin to describe our experience buying Great does not begin to describe our experience buying this car. As an older couple with multiple residences, we thought we had our transportati Great does not begin to describe our experience buying this car. As an older couple with multiple residences, we thought we had our transportation situation set everywhere. However, due to an accident by you can guess who, we needed an airport car. That just means a reliable vehicle that will take us back and forth to the airport to work. We decided with rising gas prices, we wanted one of the smaller cars that were advertising great mileage. We love Hondas, the wrecked car being a '95 Accord and we also own an S2000. Obviously, we love small cars so size was not a problem. We wanted inexpensive so we figured the Honda Fit was out. We checked Ford, Hyundai, Mazda, and Fiat for price and ride. Finally, we were pleasantly surprised to find that the Honda Fit was extremely competitive price wise and no one can doubt the quality of Honda. Ryan Narus was our salesperson and we have never had better service. We are sommetimes wary of younger salespeople, but he was extraordinary. He has owned a Honda Fit for three years so he, of course, loves the vehicle. He was knowledgeable, extremely helpful, and very personable. We would deal with no one else if we had the need to purchase another vehicle. And Shawn McLane was the perfect support as, I think, sales manager. We wanted a 5-speed and of course, these days most are automatic. Not only did they find the white straight shift we wanted in Georgia, they transferred it by truck delivering it in 4 days with only 7 miles on it. The only issue we had was with the administrative fee which is charged, however that seems to be par for the course in the Charlotte area. We don't know if this is the case all over the state, however, once we found out Hendrick's, not Honda, offers a lifetime powertrain warranty, we felt the blow was softened. Great does not describe our experience. It was much better than that. How many times can you say buying a car is actually a fun experience these days? We expect the service from this dealership to be just as stellar, and once again, kudos to Ryan!!! More