Hendrick Honda

We called around to all the honda dealers within a hour and a half of the Charlotte area to get a price to replace our 2007 Pilot that was wrecked. Of all the dealers that we talked to Manny at Hendrick and a half of the Charlotte area to get a price to replace our 2007 Pilot that was wrecked. Of all the dealers that we talked to Manny at Hendrick was the quickest to respond with a "rock bottom out the door price" Other dealers wasted the entire day trying to get us a price and gave lame excuses about how busy they are and making it sound like the GM has to give price approval for a car. Luck would have it that the price that Manny gave us was also the lowest by $600 over any other dealer, and one even called me while on a test drive with Manny (3 hours later than they said they would call back) and then wanted me to wait while he tracked down a Manager to see if they could match or beat the price. Too little too late. Overall it was nice to just go in and drive a car mull over the color and the few options that we potentialy wanted and do the paperwork and drive out. The only complaint would be the time to do the paperwork but I know from experience that is the same at any dealer. I will go back to replace the civic when it dies for sure. More

Darron McCullough in the Body shop (and the entire staff in the Body Shop and Service that we've ever had) have given us EXCEPTIONAL customer service with frequent updates, thoroughness, and professionalism in the Body Shop and Service that we've ever had) have given us EXCEPTIONAL customer service with frequent updates, thoroughness, and professionalism! We don't take our Honda anywhere else More

I just purchased a new vehicle from Hendrick Honda and had a wonderful experience. My sales consultant was Andrew Patteson. Andrew is a really great guy. He did much more than help me find a car, he provi had a wonderful experience. My sales consultant was Andrew Patteson. Andrew is a really great guy. He did much more than help me find a car, he provided guidance throughout the entire process. He was more than willing to go out of his way to make sure I felt comfortable with the decision I was making and that we found a vehicle that meet our family's needs and budget. I don't think I have never had as good of an experience purchasing a vehicle as I did with Andrew and Hendrick Honda. And I cant forget about Mr. Gus Forbes. Mr. Forbes is the General Sales Manager. He is a very genuine man and a straight shooter. I looked at several dealerships before finding Hendrik Honda and there was not one that had a General Manager that was willing to take time to talk with me and my family. Mr. Forbes did. He made purchasing our car stress free. I actually left the dealership happy and felt like I got a good deal on my car purchase. Thats not normal for me... More

My wife and I were recommended to Hendrick Honda by a friend who had just bought from them. I contacted Melissa Hunter and she quickly responded to set up an appointment. Going into the visit we were j friend who had just bought from them. I contacted Melissa Hunter and she quickly responded to set up an appointment. Going into the visit we were just looking, not really sure of what we wanted, if we wanted anything. I loved the fact that she wanted to get to know me and my wife and what we were looking for and fitted us with a 2012 Accord. The process was smooth and painles, not at all pushy. Gus Forbes was a joy to work with as well, made sure we were well taken care of. More

I called several dealerships to get the best price for a new Honda Fit in Vortex Blue. Working first with Scott Ide and then Vickie Athey, I got the best price offered by any dealer. They even kindly thre new Honda Fit in Vortex Blue. Working first with Scott Ide and then Vickie Athey, I got the best price offered by any dealer. They even kindly threw in a free car loaner, with a driver meeting me later in Raleigh, since, moving to Raleigh, I would need a car before the specific Honda Fit would be delivered. Scott & Vickie were the most competent and pleasant to deal with of any of the other dealers I contacted. Vickie was very attentive to details and kept following up and made sure that all the paperwork was taken care of properly. This was a greater challenge than normal because the car needed to be delivered to me in Raleigh, so I appreciated the care and thoroughness that ensured it went smoothly. More

I came to Hendrick Honda to look at a specific used accord. I had been looking for awhile and didn't find exactly what I wanted until I went there. Butch Walters was great to work with! He was extremel accord. I had been looking for awhile and didn't find exactly what I wanted until I went there. Butch Walters was great to work with! He was extremely helpful, and made sure I got the car I wanted for a price I could afford. Wonderful experience. More

We have once again had another great buying experience with Hendrick Honda! We have done business with this dealership for many years now and this buying experience was by far the best. Butch was a very with Hendrick Honda! We have done business with this dealership for many years now and this buying experience was by far the best. Butch was a very professional salesman and like others have said, he was not pushy and gave us our space as we were looking and deciding what we wanted. Once we had a few choices in mind he was more than willing to answer any questions we had and help us to find the car that was right for us. From start to finish he helped make the buying process stress-free and pleasurable. Keep doing what you are doing! More

Just traded my '09 Fit for a '12 Civic and, as always, had a great experience at Hendrick. Sales Manager Gus Forbes is a rock star, and Melissa Hunter was a real pleasure to deal with. She knows her stu had a great experience at Hendrick. Sales Manager Gus Forbes is a rock star, and Melissa Hunter was a real pleasure to deal with. She knows her stuff and is into no-pressure sales with a great personality. Overall I got the best deal in Charlotte. Go to Hendrick and ask for Melissa Hunter -- you won't be disappointed! More

Hendrick Honda Collision Center (Darron McCollough) was great! I am not a resident of Charlotte, NC, however, my daughter attends school in the area and unfortunately had a car accident. I was very uncomfo great! I am not a resident of Charlotte, NC, however, my daughter attends school in the area and unfortunately had a car accident. I was very uncomfortable with dealing with the car repairs in a long distance manner, but Darron made the process very comfortable to deal with. He was always professional and did whatever it took to make me feel comfortable. At my request, he even provided before & after pictures as validation of the work performed. On a DAILY basis, he kept me and my insurance provider apprised of my car's progression. My daughter now has her car back and says it feels like a brand new car! Thanks for the detail job on the car too. I highly recommend Hendrick Honda Collision Center if you need collision work! More

I have to be honest I absolutely hated having to go step foot on a car lot for a new car. So when I went my attitude was probably not the best. But when I got on the lot my daughter and I were greeted by a foot on a car lot for a new car. So when I went my attitude was probably not the best. But when I got on the lot my daughter and I were greeted by a very nice gentleman that took our "we are just looking" and just let us look. Needless to say, Dennis Lee was right there with us when we finally found my car. Before we knew it we were before the "money man" Dorian Gordan, signing away. They are the greatest and deserve a prize for dealing with us! My attitude has changed so much since then that I recently went back with my daughter and she bought herself a car from Dennis too! Thanks Dennis and Dorian, I definitely will always come back to Hendrick! More