
Hendrick Honda
Charlotte, NC
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Vicki was delightful, helpful and gracious. She was also very knowledgable. Thank you, Vicki, for your help and understanding and care as we had just survived a bad accident. The finance person (I do not very knowledgable. Thank you, Vicki, for your help and understanding and care as we had just survived a bad accident. The finance person (I do not remember his name) was also very helpful and flexible. Thank you again to Vicki. More
I had an excellent experience getting a Honda Accord SE from Hendrick Honda. Mr.Ryan Narus was enthusiastic, responsible and caring. He took ownership of the tasks at hand and made sure that all of my need from Hendrick Honda. Mr.Ryan Narus was enthusiastic, responsible and caring. He took ownership of the tasks at hand and made sure that all of my needs were met with good attention to detail. He made sure that the product fitted around my needs and not the other way. The whole process was seamless and comfortable. A real breath of fresh air. At the end of the afternoon he provided me with a lot of contact information and was genuinely interested in knowing how I got on. He took a photo of me with the car which was a nice touch. I drove away feeling well taken care of and with piece of mind. He is a tribute to the team at Hendrick Honda and embodies everything good in the brand. Highly recommend purchasing/leasing from here and asking for Ryan Narus by name. Thanks for your help and best wishes : Dr.Shashank Mishra,MD. More
I have been buying cars from Kelvin for about 8 years. I am a repeat customer because of Kelvin's professionalism and courtesy. Through the years, he's become a trusted friend. I can depend on him to be am a repeat customer because of Kelvin's professionalism and courtesy. Through the years, he's become a trusted friend. I can depend on him to be truthful and honest, unlike other salesmen (at other dealerships) that I have dealt with that talk fast and just want to make a sale. Kelvin always has my best interest in mind and at heart. He is patient and accomodating with the many "questions" I have. Most of the time, I have to come to the dealership after my work hours...and though I know he's put in a long day himself, Kelvin will stay close by even through the signing of the papers... until I drive away in my new vehicle. I admire and appreciate that Kelvin stays in contact with me each year to make sure that I continue to be satisfied with my Honda vehicle (which I always am)... or even if I'm in the market to change. Hendrick Honda has a very valuable asset...and it's not the cars on the lot; nor the building or property....it's Kelvin Parsons! Thank you Kelvin! More
Melissa made the whole experience of trading my car enjoyable. A great salesperson in every way. I highly recommend Hendrick Honda and Melissa for your car needs. I'm loving my new 2012 Civic. enjoyable. A great salesperson in every way. I highly recommend Hendrick Honda and Melissa for your car needs. I'm loving my new 2012 Civic. More
I went into the dealership to only check the prices of the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the fi the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the first time and they were great and very patience explaining everything to me. Whenever I need to upgrade my car I will definitely be going back. More
When my wife and I visited the TrueCar.com website advertised on TV inquiring about purchasing a new Honda Accord LXP we were called and e-mailed from many Honda Dealers in the Charlotte, North Caroli advertised on TV inquiring about purchasing a new Honda Accord LXP we were called and e-mailed from many Honda Dealers in the Charlotte, North Carolina area. One person who called us was Mr Sam Anders with Hendricks Honda. Sam asked if their price quote was compatiable with others we had received. When we replied we had received a lower price from another dealer, Sam said he would check with his supervisors and get right back to us. Within 10 minutes Sam called us back and met the lower price quote from another Honda dealer. We set-up an appointment with Sam at Hendricks Honda and went to see him. Once we met Sam, we realized what a great pleasure he was to deal with. Not only did he reduce the stress level one has with buying a new car, Sam made the whole process truly an enjoyment. He met all of our requirements, and personally made sure everything was satisfactory for us. When the new Honda Accord was delivered, Sam made every effort to show us every detail about the car from the tires to the engine. He even helped us to install all weather floor mats we purchased from the dealer to save our carpet ones due to it still being winter weather. In doing this he accidently cut open his hand on a sharp object under the seat. We felt so bad about it, yet Sam said it was nothing and for us not to worry about it after he washed it and applied a bandage. In summary we would not hesitate to buy another car from Sam Anders. He stuck to his promises and looked out for us during the entire buying process. What a wonderful experience. Sam Anders we feel is a true Asset to Hendricks Honda. More
Jess was the best. She did anything and everything she could to teach me about my new car. She was patient, pleasant, understanding, and courteous. I will buy from her again in the future when the need ar could to teach me about my new car. She was patient, pleasant, understanding, and courteous. I will buy from her again in the future when the need arises. She had a lot to work with when it comes to me. I hate buying new cars or any car for that matter for the time involved. I usually know what I want when I walk in, but it seems to take forever. That is the only negative I can say, but that is really about all dealerships. Too much time to get a deal done! That said I have taken my car to this same dealership for the past two years for service and have been completely satisfied. I would highly recommend this team of professionals any day. Thanks Jess for all your help and knowledge. She knows her cars!!! More
My experience at Hendrick Honda was great. Greg Thomas was awsome! I had been turned down by other dealerships. I really did not think I would be approved just on the past experience at other dealerships. was awsome! I had been turned down by other dealerships. I really did not think I would be approved just on the past experience at other dealerships. Not only did i get the car of my dreams i also have payments that i can afford, and it will be paid off in little time. The finance department is great. I thank you guys for a second chance. I also want to thank you guys for treating me with respect and not like i was not worthy to purchase a car because of past credit issues. I have and will always continue to recommend Hendrick Honda to everyone. I will always purchase my cars from you guys. Thank you so much!!! Yolanda Massey Urban Solutions 1401 Eastway Dr Charlotte NC 28206 More
Frank Realmuto is knowledgeable, efficient, friendly, and truly makes the customer believe they are part of a team caring only for the best in every way. In other words he is a most amazing person with whic truly makes the customer believe they are part of a team caring only for the best in every way. In other words he is a most amazing person with which to deal. More
Greg was great to deal with, very friendly and efficient, and obviously knew his vehicles well. He also followed up with a phone call later in the day. and obviously knew his vehicles well. He also followed up with a phone call later in the day. More