Hendrick Honda

I actually live in Chicago, Illinois but have always bought my cars through Hendrick dealerships. This is my first Honda purchase and Brian and Sean were a pleasure to work with. I felt like I walked aw bought my cars through Hendrick dealerships. This is my first Honda purchase and Brian and Sean were a pleasure to work with. I felt like I walked away with a very realistic, fair price and they went above and beyond to make sure my expectations were met. I would highly recommend this dealership More

This week, my husband and I recently purchased our 3rd Accord from Hendrick Honda. When we bought our first one, there were several sales associates on the lot, but Steve was the first to make eye contact Accord from Hendrick Honda. When we bought our first one, there were several sales associates on the lot, but Steve was the first to make eye contact and make us feel welcomed. He immediately took a personal interest in us and our checklist of things we were looking for in a certified car. He didn't rush, but expedited the process in a very time efficient manner! He got us a great deal that day, and we promised we'd come back specifically to him for future needs. We have kept that promise twice, and intend to for any future purchases. More

I went to Hendrick Honda on February 2, 2011 this year to get prices on a potential trade of my Lexus 430 for a Honda 4WD Pilot. Everyone I dealt with FAR exceeded my expectations and I have already gone bac get prices on a potential trade of my Lexus 430 for a Honda 4WD Pilot. Everyone I dealt with FAR exceeded my expectations and I have already gone back as late as yesterday to do business again with them. I have used their service department since I purchased my Honda and believe me, I will continue to use them. It was explained to me over and over that Mr. Hendrick's motto is to ALWAYS take care of the customer...and everyone there has so far. Alex, my sales guy is always the most friendly and I genuinely get the impression that he wants whats best for me...the finance manager Dorian was incredible and Scott the Sales manager was very down to earth and I got the impression that he was absolutely working with me in every regard. I can't recommend this dealership any higher...I own my own business and I can tell you....these folks are for real!!! The employees are the reason this business is so sucessful but that didn't happen without the guiding principle established by Mr.Hendricks...ALWAYS treat the customer right and they will be back... I am living proof...I've already gone back and I have recommended this store to my friends and even volunteered to go with them when they purchase!!! OUTSTANDING! More

Our journey at Hendrick Honda today 12/14/2011 started with Mr Gus Forbes- GSM, who greeted my son and I with the warmest welcome ever and made us Feel welcome at his facility. We missed our appointm with Mr Gus Forbes- GSM, who greeted my son and I with the warmest welcome ever and made us Feel welcome at his facility. We missed our appointment with another manager and Ms Melissa Evans-Sales welcomed us to the facility, made a few calls and showed us the vehicles we were there to see. Ms Evans also allowed us to test drive one of the vehicles on the lot and explained all of the features on both vehicles. She was extremely knowlegble and help us with all of our questions and concerns. Ms Evans made a few more calls and put us in touch with a dynamic team of managers and sales representatives who took excellent care of us. We were introduced to a dynamic individual, Mr Sean McLane Sales Mgr who is friendly, caring, and extremely helpful who made us a promised and along with a team of managers delivered all that he promised and more. And, our wonderful and incredible Sales Representative Mr. Richard Peacock who was helpful, friendly, knowledgeable, caring and listened to every detail of my needs and what I was looking for in the vehicle. He explained everything we ask in detail, kept in tune with what we wanted, needed and helped us to stay within our means. I got the care and the car that I was looking for and much more. Mr. McLane and Mr Peacock took care of us from the beginning to the end of the purchase and I have never had that kind of service at any facility ever. I want to say thanks to Mr. Gus Forbes-GSM, Ms Melissa Evans Sales, Mr. Sean McLane Sales Mgr, Mr. Richard Peacock Sales, Mr. Tony Hansford Business Mgr, The Car Preps Teams and all of the Manager's who made my experience an unforgettable one. The level of customer service was incredible and the Hendrick Honda Team delivered all that they had promised and more. Thanks Again And Merry Christmas To All! More

Everyone was extremely honest and helpful. They listened to what i was looking for and didnt try to sell me something that i wasnt capable of buying. The integrity of everyone i dealt with is something to to what i was looking for and didnt try to sell me something that i wasnt capable of buying. The integrity of everyone i dealt with is something to be envied and desired by other dealerships. More

I enjoyed the long hours we spent at the dealer. they were very friendly and best of all and their top quality is their patience were very friendly and best of all and their top quality is their patience More

My overall experience could not have been better. The level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, fr level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, friendly, and knowledgeable. The Sales Manager, Sean McLane was very personable and genuinely gracious when meeting me and my family and newborn son. Gus Forbes is a tremendous individual and bottom-lined the price for me with no haggling. Richard made the whole car buying experience quick and efficient, and got me out of there faster than expected, considering we were really only there to take a look around! I highly recommend this dealership, and especially Richard Peacock. More

The kindness, compassion, attention to detail and respect for my particular financial situation was UNSURPASSED by any other automobile dealership I have ever dealt with in my many years of buying, selling, for my particular financial situation was UNSURPASSED by any other automobile dealership I have ever dealt with in my many years of buying, selling, trading and leasing vehicles. Sean, Vickie and Brendan took me in and treated me as if I was part of their family, with only my best interests at heart. Under rather imposing circumstances that I presented, all three people went ABOVE AND BEYOND themselves to make a deal happen for me that seemed almost impossible when I first walked in and what I had to work with. Outstanding, friendly, warm customer service! Unprecedented! Thank you SO much! More

These guys did an awesome job. I bought my '09 Accord from Hendrick Honda and they did a great job then (2.5 years ago). So this time we came back to them when it was time to trade in our Jeep Grand Che from Hendrick Honda and they did a great job then (2.5 years ago). So this time we came back to them when it was time to trade in our Jeep Grand Cherokee. They gave us a great deal on the trade and got us in a lease with excellent payments. We couldn't be more pleased with how well they treated us and with how fast they were able to get it done. I would definitely recommend anyone using them if you are in the market for a new Honda. Great price, great service and overall great experience. More

We had an overall as good of an experience as one could have when purchasing and negotiating on a new vehicle. We hope the future service is just as good! We are enjoying our new van! have when purchasing and negotiating on a new vehicle. We hope the future service is just as good! We are enjoying our new van! More