Hendrick Honda
Charlotte, NC
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Is there really a 3 days right to cancel in NC? I bought my car sunday night and went back to dealer to return after deciding I made a bad decision. They informed me I would not be able to cancel because it my car sunday night and went back to dealer to return after deciding I made a bad decision. They informed me I would not be able to cancel because it was already in process. I called the financing bank and they did not have the paperwork at all on the new loan. The dealer also was not supposed to finalize my loan until Thursday (tomorrow) because I had not brought them my down payment. They had me sign 2 contracts one for their finance company and one for the bank it was to be financed through. On Tuesday night when I went up there he said they would not be able to cancel because the contract had already been processed. He said they sent in the contract and informed the bank I had given them a down payment when in fact I have not. I feel like if there was any type of laws to protect the buyer they were just trying to stall me to keep me in the contract. The person in finance who assisted me did not go over the right to cancel or lack there of. He flew through all of the paper work even cutting me off a few times. When he asked for the down payment I said I did not have it. He said I would need it to process the loan. I said the sales rep said I could bring it on Thursday. He checked with his manager and he told me that he got permission to hold the contract(s plural because there were 2) The financing bank also told me that the dealer does in fact have the ability to recall the contract although the sales manager for this location informed me more then once they could not cancel because it was already processed. However I called the very next morning and the financing bank had no information. Please, should I have any rights to cancel my contract? Yes I signed a contract with them but the whole process was weird. The sales rep had me sign one contract that if they could meet my payment and term I could buy. The first time it did not meet my agreement. They looked for another car and the dealer hand wrote a contract for me to sign again. The dealer also had me signing papers before I even knew the terms and the rate of the loan. I mentioned that this made me uncomfortable to the dealer because I have bought a car before and always had that information before signing any contract. He got the finance rep and the finance rep verbally told me what my loan would be and they had me sign papers. When I went back in on Tuesday night and the sales manger informed me I could not return the car because it was already processed he told me there may be options for them to buy the car back however we should not talk about it that evening because I was a bit emotional (I was crying. normal conversation just crying) Please do I have any rights to cancel this contract? I do not agree with how this dealership is run AT ALL. They fly through everything WAY to fast! More