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Hendrick Honda
Charlotte, NC
3,914 Reviews
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Showing 3,914 reviews
March 08, 2017
Sales staff After negotiating price of vehicle with Internet sales person he gave me out the door price only to arrive at dealership to find out price went up 100 After negotiating price of vehicle with Internet sales person he gave me out the door price only to arrive at dealership to find out price went up 1000.00 when I reminded him what he told me earlier he said if I could find a better deal to take it . Next morning he calls only to tell me they could sale car 200.00 cheaper than the original deal REALLY!!! Got better deal at Forest city Honda (20 Honda dealership's NC). More
by Dwayne Towery
Employees Worked With
Cory
February 03, 2017
Thank you Melissa! Melissa was a great listener and very down to Earth. She was never pushy and extremely knowledgeable about the vehicle options as well as the Honda C Melissa was a great listener and very down to Earth. She was never pushy and extremely knowledgeable about the vehicle options as well as the Honda Certified program. More
by JBCharlotte
Employees Worked With
Melissa Evans
January 20, 2017
Used Car Department A year ago, I found a 2013 Civic on the Internet site for Hendrick, went to see it and later drove away very happy. I dealt with Tony Howsare Internet A year ago, I found a 2013 Civic on the Internet site for Hendrick, went to see it and later drove away very happy. I dealt with Tony Howsare Internet Sales Manager who took me all the way through the process. I can't say enough good things about him. A great guy, patient, very knowledgeable, easy to work with, first rate. He took care of every detail and followed up on any question. I got the service plan and get my oil changed there. Quality service department. The whole organization is very customer friendly, attentive, and impressive. I'm enjoying my Civic. Bob Currie More
by bobcurrie
Employees Worked With
Tony Howsare
January 10, 2017
Scam of a dealership I visited Hendrick Honda at 8901 South Blvd the beginning of December '16. I was comparing small suvs. Needless to say, the fast talking and paper pus I visited Hendrick Honda at 8901 South Blvd the beginning of December '16. I was comparing small suvs. Needless to say, the fast talking and paper pushing Sales Associate at the dealership and I made a deal. I walked away with a 2016 Honda CRV. I had signed all paperwork to include purchase agreement for in house financing at 4.9 % and bill of sale for my trade in. Well a few weeks later, the dealer made contact and stated that I did not have a loan and wanted me to bring my vehicle back. I was devastated. What did they mean? What kind of scam had they pulled on me. After careful thought, I decided to take the vehicle back and not exhaust money hiring an attorney to fight the issue. When I returned the vehicle, the associate wanted me to sign a rescission agreement stating that the loan was no longer in effect. I refused because Hendrick Honda initially told me that there was not a loan. Beware any consumer who is looking to purchase from this dealer. They partake in scams and you may get a call month(s) later saying to bring a car that you thought was yours - back because you do not have a loan to purchase! Hendrick Honda of Hickory, NC provides great customer service and financing!!! I would not recommend this dealership to anyone. More
by Candid1
Employees Worked With
Ameriel
December 24, 2016
Bennie Shadrac I am very impressed with the test drive I went on with Bennie Shadrac. He new everything and took the time to explain all of my questions. After Chr I am very impressed with the test drive I went on with Bennie Shadrac. He new everything and took the time to explain all of my questions. After Christmas I will be coming back to buy from him. Thanks Bennie. More
by Amy1
Employees Worked With
Bennie Shadrac
December 14, 2016
Vickie Athey - superstar salesperson I've bought 6 cars from Hendrick Honda of Charlotte over a 15-year period, and I can say with confidence that Vickie Athey is the best in the business I've bought 6 cars from Hendrick Honda of Charlotte over a 15-year period, and I can say with confidence that Vickie Athey is the best in the business. I'll never buy a new car from anybody but Vickie. She's honest, genuine, and she always puts her customer first. You won't find a better advocate to be on YOUR side and listen to what YOU want and then deliver for YOU. Ask for Vickie Athey! - Timothy Hood, Charlotte More
by Happybuyer
Employees Worked With
Vickie Athey
December 02, 2016
Great Place to Buy a Car My family and I have leased or purchased 14 Hondas from Hendrick Honda and could not be more pleased with the sales department or service department. My family and I have leased or purchased 14 Hondas from Hendrick Honda and could not be more pleased with the sales department or service department. To be honest, we have never had a problem with our Hondas because they are Hondas, I mean all you have to do is change the oil etc. When you deal with Sean McLane you get instant answers with kindness and respect. It is so easy to buy a car there and that is saying a lot because I have bought or leased 26 cars in my lifetime and every time it has been a chore. Scott Wendel will take care of your service with knowledge and courtesy. He will give you an estimate so there are no surprises and explain what was done to your car and why. If you want to do yourself a favor, just stop into Hendrick Honda and judge for yourself. I am positive that you too will discover what my family and I have experienced. More
by kramer7
Employees Worked With
Scott Wendel, Sean McLane
November 27, 2016
First Time Car Buyer Yesterday I signed a lease for a 2017 Honda Accord. I am a first time car buyer, and ultimately decided to go with leasing based on my current situati Yesterday I signed a lease for a 2017 Honda Accord. I am a first time car buyer, and ultimately decided to go with leasing based on my current situation. A week ago, George talked to me about the differences in the civic and the accord and we test drove each so I could decide on the vehicle I wanted. Yesterday, Sean and Amanda helped me with the leasing process and made sure my experience at Hendrick was above and beyond expectations. Amael in the finance department helped me out with the paperwork and making sure I understood and was comfortable with everything I was doing. I can't praise Hendrick Honda enough! I would send anybody here. The customer service that I have received so far from them is unmatched. More
by alaina
Employees Worked With
George M., Amael Panhwar, Amanda Bender, Sean McLane
November 26, 2016
Condescending sales manager We test drove a pilot and then started negotiations and all was fine until your sales manager, Sean, came out. He let us know that he wouldn't wiggle We test drove a pilot and then started negotiations and all was fine until your sales manager, Sean, came out. He let us know that he wouldn't wiggle at all on the price, which was above MSRP, and that would have been fine if he wouldn't have been so rude and condescending. He let us know that plenty of wealthier people would buy this car and he had no trouble selling it so we could "take it or leave it." When we decided to leave it, mostly due to his attitude, we said we were sad we couldn't make a deal, he responded "I'm not going to chase you out the door on that note." This is the rudest and worst experience I've ever had at any car dealership. I am sincerely disappointed- I absolutely understand the high demand for the pilot and respect that, but I cannot understand Sean's behavior and will never buy a car there. More
by Dietcoke5
Employees Worked With
Sean McLane, Steve Bagwell
October 19, 2016
Nice Sales Guy I went into the dealership late before closing and was met by Ronnie Russell... great salesman, great attitude, not too pushy and very knowledgeable a I went into the dealership late before closing and was met by Ronnie Russell... great salesman, great attitude, not too pushy and very knowledgeable about the inventory. After telling him what I wanted he showed me what was avail6and didn't push me to buy something else. I had additional requests and he followed through. Go see Ronnie Russell and tell him Peppermint Patty sent you :-) Thanks Ronnie More
by Peppermint Patty
Employees Worked With
Ronnie Russell
