Hendrick Honda
Charlotte, NC
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It is very hard to explain my experience at Henrick's Honda on 1/07/2012 because it was God's favor and the right people are there. I brought in my 2002 Honda for an oil change and decided to walk over Honda on 1/07/2012 because it was God's favor and the right people are there. I brought in my 2002 Honda for an oil change and decided to walk over and look and some used vehicles. Dennis Lee was the first person I saw and from that point on, God took over and work through Dennis Lee and the Finance Manager to assist with the purchase of my vehicle. I left with a 2008 Honda Accord EX. The staff is SUPER, FRIENDLY and I will not go anywhere else to buy a vehicle except Hendricks Honda. I love my car and it has everything I wanted on a vehicle. I feel truly bless and Dennis Lee is a wonderful person. HAPPY, HAPPY, HAPPY!!!!!!!!! C. Ellis Charlotte, NC More
We come to Hendrick Honda for many reasons, but the biggest is your staff. Dennis Lee is wonderful. We have brought 3 cars from him over the past 6 years. He keeps in touch with us throughout the ye biggest is your staff. Dennis Lee is wonderful. We have brought 3 cars from him over the past 6 years. He keeps in touch with us throughout the years. We had not seen him in 5 years and we walked in on Saturday, said our names, and he remembered us, what cars we bought and our personal stories. I am always nervous about looking for a new car because of the hassle it can be. Dennis takes that completely away with his friendliness and professionalism. He asks the right questions to find what we are our main priorities are...style, year, price, etc. He gets the best price he can and we go from there. Nate was great to work with too. We needed to see financing several different ways and he always got that for us. Kellie Jo was very good at explaining the paperwork and warranties to us. She even got us a better interest rate than expected. More
I now have purchased 4 Honda Accords in the past 28 years, 3 of then from Hendrick Honda. I continue to purchase from Hendrick Honda due to their service provided and their sales professionals. This ti years, 3 of then from Hendrick Honda. I continue to purchase from Hendrick Honda due to their service provided and their sales professionals. This time I was torn between another Honda Accord and a Toyota Prius. I decided on the Honda Accord due to my past experience with the car and also the sales support provided by Richard Peacock and Gus Forbes. Also, I know I will continue to get service support from Jim Burrows. The personnel at Hendrick Honda make you feel valued as a customer. More
One of the best car buying experiences I have ever had. Manny was great to work with, and as a result, we are now enjoying our first Accord. Manny was able to schedule a test drive on our timeframe, which Manny was great to work with, and as a result, we are now enjoying our first Accord. Manny was able to schedule a test drive on our timeframe, which was extremely helpful. I would certainly recommend Manny, and Hendrick Honda to anyone interested in purchasing a new Honda. More
The staff in the service dept. was friendly, they honored my time limitations and they worked with us on pricing regarding a service repair we felt seemed very early on for are car to be needing. They earne my time limitations and they worked with us on pricing regarding a service repair we felt seemed very early on for are car to be needing. They earned our business!! More
We had looked carefully at the Honda Pilot at the Fall, 2011 auto show at the Charlotte Convention Center. During the show we had the chance to compare a number of midsized SUV's and liked the look of the 2011 auto show at the Charlotte Convention Center. During the show we had the chance to compare a number of midsized SUV's and liked the look of the Pilot. When we learned that Rebecca Hinson, daughter-in-law of some friends, is employed as a sales consultant at Hendrick Honda, I made an appointment and visited the showroom. Rebecca was knowledgeable and very helpful. She took a significant amount of her day to allow both my wife and me to test drive the vehicle, and when it was ready for delivery. She answered all our questions and introduced us to the remarkably intricate technology features of our Pilot Touring edition. We were delighted with our experience at Hendrick Honda (it's our second purchase of a new Honda from Hendrick Honda)and with Rebecca Hinson, who I believe has a bright future. More
When I walked onto the Honda lot, I was only there to compare and confirm my decision to purchase a Toyota. After talking with Ryan and driving the Pilot, my husband and I realized the Honda was the car compare and confirm my decision to purchase a Toyota. After talking with Ryan and driving the Pilot, my husband and I realized the Honda was the car for us! We appreciated the time Ryan spent with us and how comfortable he made us feel. During the process I had a random conversation with another employee and her positive attitude and overall engagement further convinced me we were making the right decision. The other team members, Sean, Derek and Ellis were equally professional and pleasant to work with. I look forward to a long relationship with this dealership. Thanks for everything! More
Hello there. I went to the dealership just to see the prices of a civic and check out vin numbers for my insurance. Not there to purchase a car at all! But while there I thought maybe sit in one and see prices of a civic and check out vin numbers for my insurance. Not there to purchase a car at all! But while there I thought maybe sit in one and see how they are. Again not to buy anything, I was even against saying my name. So Vickie had her hands full with talking me into buying a car. I found the civic to be not so friendly with tall people built like Fred Flinston. So onto the Accord. But all throughout the visit, Vickie acted more as a friendly person rather than a pushy salesperson. A very good person and great at hammering out a deal that you just can't walk away from. To me this dealership is very friendly and knows there products. If you want to buy a car then Vickie is someone you should talk to. As the day ended I drove off the lot with a new Accord. Thanks to Vickie. More
I had an excellent experience buying my used Honda CR-V from Mr. Steven Alicea. He was very professional and listened to my needs and budget. He did not waste my time or his trying to get me to buy somet from Mr. Steven Alicea. He was very professional and listened to my needs and budget. He did not waste my time or his trying to get me to buy something that I couldn't afford. Instead, he helped me get the best deal they had out there. Mr. Steven Alicea is very knowledgeable in his field and will do everything he can to please his customers and make sure you are happy. I did my comparison shopping and nobody was able to beat Hendrick Honda. They did not take up ALL my time, I was able to buy my car within a few hours. I would definately buy another car from Mr. Steven Alicea at Hendrick Honda! More
I'm 56 years old and Sean helped me buy my first "new" car. He made the buying experience a very pleasuable one. His customer service well above the call of duty. Sean was always assessable thoug "new" car. He made the buying experience a very pleasuable one. His customer service well above the call of duty. Sean was always assessable thoughout the three day purchasing process. He was always pleasant, helpful with information and made me feel like I was his only customer. Sean displayed a high level of integrity always following through with what he told me he would do. Charles was my Financial Manager when we finalized the paperwork. He was very knowledgable and provided the necessary options for me to make my final decisions. Why would I need to go to any other dealer when I can receive the type of customer treatment that is provided at Hendricks. Thanks to Sean, Charles and Gab for making my first new vehicle purchase such a pleasant and satisfying experience. Glenn Lucas More