Hendrick Honda

i went for a trade and the salesperson, Alex Jimenez show me options and better solutions, i got good price for my car and the finance person, Kelly, found the bank and lower interest rates for to do the de me options and better solutions, i got good price for my car and the finance person, Kelly, found the bank and lower interest rates for to do the deal, and i got a used car, in good conditions, ready to go, i recommend this dealer. Even more, it was in spanish and english trade, very interesting. Thanks. More

I had a prearranged service visit set up for 8:30am on I had a prearranged service visit set up for 8:30am on Saturday. When I arrived, Tommy Vickery approached me and knew exactly why I was there. He I had a prearranged service visit set up for 8:30am on Saturday. When I arrived, Tommy Vickery approached me and knew exactly why I was there. He was polite and made me feel welcomed. In the waiting room the staff at Hendrick Honda brought out fresh fruit and danishes to make the wait time more pleasant. The entire process from check in to check out is customer service at its best! More

I have been in business for thirty years and have sat in the sales chair as well as the customers chair. There are two things I do not like, (1) a pushy salesperson & (2) a salesperson that does not know th the sales chair as well as the customers chair. There are two things I do not like, (1) a pushy salesperson & (2) a salesperson that does not know their product. My experience with Steve and the rest of the Hendrick Honda Staff was low pressure, professional, and enjoyable. I can see that the effort to provide world class customer service permeates the organization. I will buy my next vehicle at a Hendricks dealership and I will reccomend the same to my friends. Dave Stadler More

This is the 4th car I purchased from Hendrick Honda. Each time I have been very satisfied with my experience.I keep coming back to Hendrick Honda primarily because of Kelvin Parsons, he is honest, profession time I have been very satisfied with my experience.I keep coming back to Hendrick Honda primarily because of Kelvin Parsons, he is honest, professional,friendly and easy to work with.He is responsive to customer questions and it is obvious he strives to ensure the customer is satisfied. YOU ARE THE BEST KELVIN! I would recommend buying a car at Hendrick Honda to all my friends and family. Sincerely, Rob & Lisa Greene More

The staff of Hendrick Honda in Charlotte specifically Brent Bell and Dorian Gordon made the process of purchasing a vehicle very smooth by displaying great customer service, attentiveness, professionalis Brent Bell and Dorian Gordon made the process of purchasing a vehicle very smooth by displaying great customer service, attentiveness, professionalism, courtesy, and warmth. The staff made sure that the purchase of the vehicle were held not only to the high standards of there dealership but also my standards as a customer. Everyone was more than accommodating to answer any question and future questions that shows the level of care and value they offer and how dedicated the staff is towards their customers. More

Another great new car purchase experience. The procedure is efficient and quick leaving no unanswered questions. Sam and Gabe are great to work with.This was my fourth honda purchase from this team. I will is efficient and quick leaving no unanswered questions. Sam and Gabe are great to work with.This was my fourth honda purchase from this team. I will be back. More

I had a great experience purchasing my new Honda Pilot at Hendrick Honda. Vickie Athey my Sales Rep was so pleasant to deal with and made the entire process pretty painless. I have purchased many cars in t Hendrick Honda. Vickie Athey my Sales Rep was so pleasant to deal with and made the entire process pretty painless. I have purchased many cars in the past and this was by far on of the top experiences. I also dealt with Gus and Shane, managers at Hendrick who were amazing and made it possible for me to get out of my current vehicle. A bonus was the free lunch that was provided while purchasing my car. I really am pleased with the process so far and would recommend this dealership to my friends and family. More

Jim Burrows has consistently provided me with responsive, informative and friendly service consultation for many years, including today's (January 11, 2012) vehicle service. Jim Burrows is the "why" I purch informative and friendly service consultation for many years, including today's (January 11, 2012) vehicle service. Jim Burrows is the "why" I purchased a 2009 Honda Accord from Hendrick Honda rather than a Toyota. He's a keeper. Thanks again Jim. More

my overall experience was very good,Frank was very helpful keeping me informed on my buying status.Brandon was very good as well they both showed profession and attentive.Iwould love to send my friend helpful keeping me informed on my buying status.Brandon was very good as well they both showed profession and attentive.Iwould love to send my friends and family to them.GREAT JOB FRANK!!! THANKS,ROSE WILLIAMS More

From beginning to end, Butch Walters was a true professional. He came across as, first of all, a knowledgeable sales professional. He never appeared pushy and allowed my wife and I the "space" we professional. He came across as, first of all, a knowledgeable sales professional. He never appeared pushy and allowed my wife and I the "space" we needed to move through our decision-making process. He seemed to be service service-oriented--not just wanting to "make the sale". And I'm convinced he will follow through on the one outstanding item that he agreed to take care of after we drove away in the van he sold us. He made the entire experience a very positive one. More