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Hendrick Honda
Charlotte, NC
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Vickie was extremely helpful to ensure that I received the car that I wanted in the correct specifications. She also helped me get an appointment to get the dealer installed accessories that I asked for. the car that I wanted in the correct specifications. She also helped me get an appointment to get the dealer installed accessories that I asked for. Vickie was very knowledgeable and told me all the things about the car that I might not have known immediately. More
Brent was extremely helpful and informative. He was professional and took the time to answer all questions regarding the car and and had a very "no-pressure" approach to the sell. It was a pleasure wo professional and took the time to answer all questions regarding the car and and had a very "no-pressure" approach to the sell. It was a pleasure working with him. More
Butch Walters and Nate Pierson did a great job in helping us to purchase our pre-owned Honda Pilot. Their customer service couldn't have been better and they worked hard to obtain our confidence and surety us to purchase our pre-owned Honda Pilot. Their customer service couldn't have been better and they worked hard to obtain our confidence and surety of the sale. They were super friendly but always professional and went above and beyond...Butch even took me and picked me up from work while they were finishing up work on the truck. Most of all, the price we got wasn't too shabby either! Great job guys! More
Jess was great to work with. We appreciated her professionalism, follow-through, and friendly sales approach. We definitely recommend the Hendrick Honda folks. From sales to service, we have had professionalism, follow-through, and friendly sales approach. We definitely recommend the Hendrick Honda folks. From sales to service, we have had nothing but great experiences. More
Scott was quite persistent and diligent in helping me to Scott was quite persistent and diligent in helping me to change my lease to a purchase. Every followup telephone call was helpful and assuring that Scott was quite persistent and diligent in helping me to change my lease to a purchase. Every followup telephone call was helpful and assuring that Hendrix Honda would do all it could to make the transition smooth. Vickey and Marcus treated both my husband and I with utmost responsiveness and friendliness. We felt we could trust the information which was given to us in finalizing the transaction. More
My wife and I were considering purchasing a "new" 2011 Honda Element, but had never test driven one. We discovered they are in very short supply and have been discontinued by Honda effective fo "new" 2011 Honda Element, but had never test driven one. We discovered they are in very short supply and have been discontinued by Honda effective for the 2012 model year. Since local Honda dealers weren't showing any new Elements in their on-line inventory, I called Hendrick to see about testing a "used" Element, just to make sure we really wanted to pursue trying to locate a new one. I spoke to Hendrick salesperson Butch Walters when I called to schedule a test drive. Butch was very professional and helpful in letting us "try out" two used models. We eventually decided to purchase an "almost new" 2011 Element with only 2200 miles. Butch was very easy to work with and allowed us to come to a decision without any high pressure. We were also impressed with the other folks that assisted us during our three visits to Hendrick: Dorian Gordon and Gabe Dragel. More
I recently brought my car to the Honda Dealership on South Blvd. in Charlotte. The customer service at Honda exceeded my expectations in so many ways. I needed to decide weather to fix the car I was dr South Blvd. in Charlotte. The customer service at Honda exceeded my expectations in so many ways. I needed to decide weather to fix the car I was driving or invest in a different car. I worked with Manny Dasilva who took the time to show me around and explain all of my options. He patiently went over the pros and cons of each option as we walked around the lot. I also had the opportunity to work with the finance department and the service department. Literally, every person I came in contact with was polite, energetic and happy to be helping me. It's not often that I deal with a company where so many employees take so much pride in the work. Thanks Manny and everyone at Honda! Jackie Voelker More
I am a repeat customer of Hendrick Honda in Charlotte. There is never a time when I get anything less than exceptional customer service. Manny catches every detail of the transaction, making sure that I There is never a time when I get anything less than exceptional customer service. Manny catches every detail of the transaction, making sure that I understand the features of the car and financial questions. I highly recommend him when you visit Hendrick/Charlotte. Overall, I can rate this dealership as the highest quality. More
Joseph was great to work with, friendly, helpful, efficient, and he knew a lot about the van I purchased. His customer service is top notch and I would recommend him to all my friends for new car pur efficient, and he knew a lot about the van I purchased. His customer service is top notch and I would recommend him to all my friends for new car purchases. More
I'll start with the punchline first: DO NOT purchase a vehicle anywhere else if you live anywhere near Charlotte, NC. Why? Simply put, Peace of Mind I have purchased multiple vehicles over the past de vehicle anywhere else if you live anywhere near Charlotte, NC. Why? Simply put, Peace of Mind I have purchased multiple vehicles over the past decade for myself and members of my family, all from this dealership for a reason. Early on, I spent a lot of time researching and considering multiple dealerships, all to consistently end up at Hendrick Honda and purchasing from Sean McLane and Joseph Gamati. Sean and Joseph are great! You will get the best deal around financially, without having to fight for it by the way, in addition to true consulting around which vehicle best matches expressed needs. No worries. That's the 'Peace of Mind' I've enjoyed over the past decade. More