
Hendrick Honda
Charlotte, NC
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Very good experience today. I had to get an oil change and a/c filter. I never mind waiting at dealership as it is always relaxing and pleasant environment. Thank you,, K and a/c filter. I never mind waiting at dealership as it is always relaxing and pleasant environment. Thank you,, Karen Sullivan More
Great personalized service Driving around town running errands, the tire problem light went on. Checked tires and found front right tire down 5 lbs. Pumped it up and being clos Driving around town running errands, the tire problem light went on. Checked tires and found front right tire down 5 lbs. Pumped it up and being close to Hendrick Honda, drove over to see if I could get it fixed. Express lane was open, drove in, Andrea checked the tires and problem light and checked me in and said could have me out in about 1-1/2 hrs. During my wait in the well-appointed waiting area, Andrea and one other person from Service kept me up to date on status of repair. Repair took a little longer than estimated, but going to a place where they know you and treat you like a valued customer is well worth it. And the price was right! More
I would absolutely recommend Hendrick Honda. I took my vehicle in for routine maintenance, they were very quick, my service advisor was attentive to my questions and needs, and the price was reasonable. vehicle in for routine maintenance, they were very quick, my service advisor was attentive to my questions and needs, and the price was reasonable. More
I have used Hendrix Honda for years and love this dealership. Jeffrey Smith, in Service, is my go to person and he is the Best! Wondered about the coronavirus and after being there yesterday felt s dealership. Jeffrey Smith, in Service, is my go to person and he is the Best! Wondered about the coronavirus and after being there yesterday felt safe and feel like they are doing their best to make it safe for us. Great job! More
I was overwhelmed with the amount of care and concern given to me. I had previously brought a set of four tires and the drive I had was amazingly smooth. That’s how I knew something was off when my car w given to me. I had previously brought a set of four tires and the drive I had was amazingly smooth. That’s how I knew something was off when my car was vibrating and seemingly pulling to the left. I bought four new tires and was expecting that smooth ride. The technician found the problem and made the correction. My customer service representative was patient, Courteous and kind.. More
Awesome This was my first new car purchase. The overall experience was amazing, everyone there was friendly and I differently will recommend Troy to all of my This was my first new car purchase. The overall experience was amazing, everyone there was friendly and I differently will recommend Troy to all of my friends! More
Great Service Center Jeffery and his team provide consistently outstanding customer care and service. He helps make Hendrick a great dealership and I highly recommend him Jeffery and his team provide consistently outstanding customer care and service. He helps make Hendrick a great dealership and I highly recommend him to others. More
Juan was great!! (Service department) Juan definitely went above and beyond to explain the items my car needed, what was a priority, what could wait until next time, and answered all my qu Juan definitely went above and beyond to explain the items my car needed, what was a priority, what could wait until next time, and answered all my questions. Will come back ! More
Excellent customer service, courteous and professional. My Honda Civic gets a check-up and a freshen-up every six months and I am always very pleased with ever customer service, courteous and professional. My Honda Civic gets a check-up and a freshen-up every six months and I am always very pleased with everything that the entire team does. More
Thank you to the Hendrick team for their continued quality of service to our family. As always, their professionalism, time management, knowledge, and expertise is greatly appreciated. quality of service to our family. As always, their professionalism, time management, knowledge, and expertise is greatly appreciated. More