
Hendrick Honda
Charlotte, NC
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Don in the Hendrick Honda service department always takes such great care of us! He gets our work done in a timely manner and always explains things well so we can make decisions about our car care. We’ll be such great care of us! He gets our work done in a timely manner and always explains things well so we can make decisions about our car care. We’ll be back next time we need work done! More
Our experience with Hendrick Honda was one of the best car purchase experiences we have had in awhile. Everyone we came in contact with was extremely helpful from the time we arrived until we left. Mann car purchase experiences we have had in awhile. Everyone we came in contact with was extremely helpful from the time we arrived until we left. Manny our salesman was extremely thorough with going over the features. He even made sure our telephones were synced to the vehicle. We had another deal on the table from a competitor with an EXL model and was about to purchase it. However Sandy phoned on New Year's Day and made us a deal we could not refuse. Had it not been for Sandy we would have missed out on a great opportunity. Please make sure she is recognized for her excellent customer service; which is not on the minds of many retailers in the world that we currently live in. More
Sales department- Emily was excellent. She was very helpful with our selection and her guidance. Explained all features on vehicle and pre-programmed selections. Also Sean Mclane was also very helpfu helpful with our selection and her guidance. Explained all features on vehicle and pre-programmed selections. Also Sean Mclane was also very helpful. More
Andrea, my service representative, was aware of my COVID concerns and ensured my time inside was minimized. She arranged for a loaner car so I didn’t have to wait. She reviewed safety protocols with me. And concerns and ensured my time inside was minimized. She arranged for a loaner car so I didn’t have to wait. She reviewed safety protocols with me. And she clearly described all work done on the car. Even played a video so I could see and hear the belt issues. I was very pleased with the service on the car and the customer service. More
Sean, Sam and Ronnie were awesome!! We are Hendrix Honda customers for life. My whole family owns cars from Hendrix! You can’t beat the amazing customer service! customers for life. My whole family owns cars from Hendrix! You can’t beat the amazing customer service! More
Both Sam and Lane were great even though it was a very busy day. While the price was somewhat higher than anticipated when all was said and done, it was overall a good experience. busy day. While the price was somewhat higher than anticipated when all was said and done, it was overall a good experience. More
I didn’t think I would be on the market for another vehicle so soon and again Richard Greene has jumped to my rescue. I was absolutely discouraged due to a number of factors and he has been super encou vehicle so soon and again Richard Greene has jumped to my rescue. I was absolutely discouraged due to a number of factors and he has been super encouraging and understanding of to my situation. He was very patient and professional as usual. I must say he was very thorough in this process too. My super hero in the car sales biz, I’m team Greene anytime myself or someone I know is looking to purchase a car. Let me not forget Malachi for being very informative in the beginning and Jason in finance, this man knows his stuff!!! I have never felt so comfortable dealing with any finance dept during a car purchase ever. He is very knowledgeable and broke down every term that I didn’t understand, these guys made my visit a breeze!! Thanks Hendricks- Southpark More
I had when to and spoke with a lot of dealerships about getting the right vehicle for my son who was coming home from the Army Reserves. I finally made my way to Hendricks Honda on South Blvd. Charlotte. getting the right vehicle for my son who was coming home from the Army Reserves. I finally made my way to Hendricks Honda on South Blvd. Charlotte. I had the opportunity to look at cars without pressure from salesmans. After having opportunity to look at cars and had in mind what I wanted to purchase, I approached Mr. Joe Ross with my situation and what I was looking for and the price range. He was very helpful with his knowledge, understanding, and professionalism. I was grateful for Joe’s understanding what I wanted and him not trying to put me in what he thought I should get. He talked about my situation and made suggestions but he weighed in on my situation and understood and explained and I was able to get a vehicle that was nice, clean, not a lot of miles, and a CARFAX on the used vehicle. I was so excited and grateful for the deal I got at Honda. Thank you Hendricks Honda and Joe Ross!!!☺️ More
My experience with Hendrick Honda was great. Ronnie Lopez was our salesman on the used side and he was great. This was the 3rd car I have purchased from Hendrick and the 2nd time from Ronnie. He came highly was our salesman on the used side and he was great. This was the 3rd car I have purchased from Hendrick and the 2nd time from Ronnie. He came highly recommended from the new side by Nate Pearson. We decided on purchasing new and both men were a great help to us. They were both very knowledgeable about the cars and went above and beyond to help us throughout the whole process. More
Awesome experience! From start to finish the entire process was seamless and I would definitely recommend any family or friends without a second thought. Make sure to ask for Tanner! He’ll make it happ process was seamless and I would definitely recommend any family or friends without a second thought. Make sure to ask for Tanner! He’ll make it happen! More