Hendrick Honda
Charlotte, NC
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Another great service experience at Hendrick Honda and Glen Barker in the Service Department. Car was serviced and returned to us in a timely manner. Glen explained to us in detail about what needed to fi Glen Barker in the Service Department. Car was serviced and returned to us in a timely manner. Glen explained to us in detail about what needed to fixed on the car and kept us updated throughout the entire process! More
Visit, view, be impressed by the product - which sells itself, then be impressed by the entire shopping experience, I know I was! I’ve owned a Honda Civic and several Accords - I’ve also purchased and itself, then be impressed by the entire shopping experience, I know I was! I’ve owned a Honda Civic and several Accords - I’ve also purchased and assisted others in purchasing other brand vehicles across the years, so I’m “more than familiar” with the vehicle purchasing process. Over the past several weekends, I’ve actually visited five Honda dealerships - from my home area in Wake Forest, all the way out to Charlotte. My Hendrick Honda sales person was Marcus Covington, who blew me away on his in-depth knowledge of vehicle options as we walked past a line of cars on the lot, until we reached the one I came to see. When we did reach the car I was there to view, I instantly knew this was the vehicle for me, a fully loaded Accord Hybrid Touring model, in urban gray pearl (looks like a base coat of gold underneath the gray - absolutely beautiful)! I let Marcus walk me around the car, describing its’ features, as he opened every door - including the fuel door. Then Marcus said, “Would you like to go for a ride?” Of course I was ready, but what I wasn’t ready for was him to hop in the driver seat and drive the vehicle. I figured I’d have my chance at some point, but why not let him describe the vehicle to me as he drove it, which actually turned out to be a much more comfortable learning experience. We got about halfway out on the test drive when Marcus pulled into a parking lot and said, “OK let’s switch seats.” By that point, Marcus had gone through bunch of info on the cars features, so I could enjoy my driving experience that much more. I highly recommend a test drive being performed in this manner and will always do it this way going forward in the future. By the time we got back to the dealership, I knew this was the vehicle I had been searching for. When it came to the actual “desk work,“ yes, there’s going to be times when your sales person will need to break away to consult with another dealer representative - it’s inherent in the business. But what wasn’t expected, was a no-pressure environment, from everyone I associated with, to include my sales rep, their supervisor, and the final contract person who worked with me on an extended warranty. Everyone acted like a friend I hadn’t seen in a while. Although the Hendrick Honda offered to deliver the vehicle to me in a few days - all the way out in Wake Forest, I decided to drive a block over from Hendrix Honda and rent a one-way trailer from U-Haul and bring it home with me the same day - and those people were just as nice! So, as I said, in the beginning here, visit, view, be impressed by the product - which sells itself, then be impressed by the entire shopping experience! Hendrick Honda Charlotte… Well done! The people involved in my purchase were; Hendrick Honda 8901 South Blvd. Charlotte, NC 28273 My sales person, Marcus 704-552-2090 marcus.covington@hendrickauto.com Adair Griffin, sales and leasing consultant (she was great working with me on the financing portion and the final contract) Andrew Patteson Hendrick Honda – PreOwned Sales Manager More
Thank you for the excellent service for my car, Austin Davidson! I appreciate your friendliness, knowledge and care! Great job! Davidson! I appreciate your friendliness, knowledge and care! Great job! More
Very courteous and friendly service. I have purchased 3 vehicles here. I recommend them. The young man that I dealt with was Cameron Sisson. He had a smile and said "I'm here to sell you I have purchased 3 vehicles here. I recommend them. The young man that I dealt with was Cameron Sisson. He had a smile and said "I'm here to sell you a car", he did. Give them a try. More
Austin was very knowledgeable and provided quick responses to all my services questions. I am only waiting for a follow up call regarding a service that may have already been performed in the past. responses to all my services questions. I am only waiting for a follow up call regarding a service that may have already been performed in the past. More