Hendrick Honda

I had a great experience with Hendrick Honda in Charlotte. Melissa Evans was exceptional. She openly answered all of my questions and concerns regarding the vehicle I was interested in. She walked Charlotte. Melissa Evans was exceptional. She openly answered all of my questions and concerns regarding the vehicle I was interested in. She walked me through all of the features offered in the vehicle that I ended up purchasing. I will highly recommend Hendrick Honda to anyone in the market to purchase a vehicle new or preowned. More

The service that I received was excellent! ! Glen was prompt, helpful, professional and easy to approach with questions. ! Glen was prompt, helpful, professional and easy to approach with questions. More

Beautiful clean facilities. Excellent customer service. Friendly staff, and the very Best employees!! Thank you Glen B! Excellent customer service. Friendly staff, and the very Best employees!! Thank you Glen B! More

It started like any other day—I was sitting in the waiting room, hoping the service on my car wouldn’t take forever. The hum of conversations mixed with the faint scent of engine oil. People scrolled waiting room, hoping the service on my car wouldn’t take forever. The hum of conversations mixed with the faint scent of engine oil. People scrolled through their phones, flipping through magazines, the usual waiting-room routine. Suddenly, everything changed. A man burst through the glass doors, wild-eyed and frantic, shouting for help. His words tumbled out in panic: his son had fallen into an old, uncovered well out by the service yard. The room froze. For a moment, no one moved. Then, Rebecca, the service advisor, sprang into action. I’d noticed her earlier—calm, efficient, handling the chaos of the service department with practiced ease. But this was different. Without hesitation, she grabbed a thick coil of tow rope and sprinted toward the yard. Her team followed, but she was the one in charge, focused and fearless. I followed them outside, heart pounding. There, near the edge of the yard, was the well—dark and deep. Rebecca was already tying the rope around her waist, her hands steady. No waiting for emergency services; no second-guessing. She gave a nod, and the crew carefully lowered her down. Minutes felt like hours. The world around us seemed to hold its breath. Then, finally, a sound—a cheer. Rebecca was climbing out of the well, the boy clutched tightly in her arms. He was shaken but safe. His father, speechless with relief, hugged them both. I stood there, stunned, watching this woman who’d just become a hero before my eyes. Back in the waiting room, the atmosphere had shifted. People who had been strangers were talking, united by what they’d just witnessed. Rebecca walked back in, brushing the dust off her uniform, and flashed a modest smile as if she hadn’t just done the extraordinary. When my car was finally ready, I left the dealership with more than I’d come for. The service was done, but I couldn’t shake the feeling that I’d seen something profound—a reminder of how courage can appear in the most unexpected places. More

The best place in Charlotte for service! ! Ask for Glen B. He will make sure all your issues are resolved! Great guy! Great place! ! Ask for Glen B. He will make sure all your issues are resolved! Great guy! Great place! More

Excellent customer service is rare these days! ! Highly recommend Hendrick Honda service department, and Glen B!! Friendly and efficient. ! Highly recommend Hendrick Honda service department, and Glen B!! Friendly and efficient. More

Rebecca Freedman in service always makes my appointments easy and smooth. Communication and transparency are important to me and Rebecca has always gone out her way to make sure to be responsive and keep me easy and smooth. Communication and transparency are important to me and Rebecca has always gone out her way to make sure to be responsive and keep me up to date as much as she can. Hendrick Honda on South Blvd is not the closet Honda store to my house however I will continue to service there due to the customer experience. More

Hendrick Honda is the best! !! Everyone you work with here is top notch. Shout out to Austin in service this time. Thanks again. I would never think of going anywhere else for !! Everyone you work with here is top notch. Shout out to Austin in service this time. Thanks again. I would never think of going anywhere else for service, sales, or collision work. From top to bottom these guys are a cut above. More

Marcus did a great job and made it very easy and helped closed the deal and we took home our new car closed the deal and we took home our new car More

I had a very nice experience at Hendrick Honda on South Blvd in Charlotte, NC. Mitha Hall was my Sales Person; she was very professional and knowledgeable all of which really enhanced my experience. Brad Blvd in Charlotte, NC. Mitha Hall was my Sales Person; she was very professional and knowledgeable all of which really enhanced my experience. Brad Thompson in Finance was also a well seasoned veteran. When my car was ready, Mitha gave me a very thorough demonstration of the great features my new car has. I love my 2025 Honda Accord EX-L Hybrid! More