
Hendrick Honda
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 3,446 reviews
Recent service was good, however, there was a lot of confusion on when the work would be completed. This created some inconvenience for my son with his need for transportation and work schedule. He did confusion on when the work would be completed. This created some inconvenience for my son with his need for transportation and work schedule. He did finally receive a loaner vehicle which helped out. More
As in the past, I received great service from my advisor Don Gunn. He provided me with necessary information and kept me updated….much appreciated. Don Gunn. He provided me with necessary information and kept me updated….much appreciated. More
Service advisor was knowledgeable, professional, and did not try to oversell services. The department conducted the service in less time than their estimate and provided a complimentary car wash. not try to oversell services. The department conducted the service in less time than their estimate and provided a complimentary car wash. More
It was a pleasure dealing with Mr. Lopez and his associates. I found them to be very patient in answering my questions where they took the time to explain and at the same time being very courteous a associates. I found them to be very patient in answering my questions where they took the time to explain and at the same time being very courteous and professional. I would surely recommend anyone to Hendrick Honda if the ever the need arise. especially to Mr. Lopez. Thank You More
All matters related to the repair on my Honda were done with expedience and professionalism. Work was completed within the time frame discussed by the rep at Honda. I would recommend this service center to with expedience and professionalism. Work was completed within the time frame discussed by the rep at Honda. I would recommend this service center to anyone. More
Excellent job from the reception to the car delivery. Only disappointed that I bought the service plan when I bought the car and on the previous service was informed that I have one more as st delivery. Only disappointed that I bought the service plan when I bought the car and on the previous service was informed that I have one more as stated in the contract. After the service this time it was informed that I have no more services from the original contract. Or it was a wrong information on the previous service or the records didn't show this last service. More