
Hendrick Honda
Charlotte, NC
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Excellent service visit, advisor Dennis Sanford is Professional, friendly and very attentive. Great follow up, keeping me informed on the repairs and time frame. Special ordered a part for next day de Professional, friendly and very attentive. Great follow up, keeping me informed on the repairs and time frame. Special ordered a part for next day delivery. Notifications made when part arrived and appointment set immediately to have it installed. Could not have ask for better Sevice and care of my vehicle. Thank you for the Great service!!! More
We love the Hendtick’ Honda dealership and have purchased many cars from you over the last 30 or so years. Our most favorite person at Hendrick is Glen Barker in the service department. We trust him like no many cars from you over the last 30 or so years. Our most favorite person at Hendrick is Glen Barker in the service department. We trust him like no other. He is so knowledgeable and can diagnose a problem In Minutes. He is very thorough in his work. In addition, he treats the customer with respect and is always courteous. My thoughts are that since you always look for ways to improve your service dept, you might consider putting someone of his caliber in charge of training new employees, nit only as relates to actually servicing the autos but training others as relates to customer service in general. Thank you. Kay More
I have been using Hendrick's for 10 yrs. and enjoy every minute I am there for service. I have used Clarrisa Parks as my service person for almost 7 yrs. and she is the tops. Great person and enjoy every minute I am there for service. I have used Clarrisa Parks as my service person for almost 7 yrs. and she is the tops. Great personality and knows what she is doing. More
Honda S. Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my car was still fairly new. Honda took me and got me checked in as an emergency walk in. They replaced the battery at no charge because it was still under warranty. I was out in a timely manner and I am so appreciative. Job well done! Thank you so much. More
I needed repair of my front left tire which had a large screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment. screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment. More
Andrea in particular, who usually is my contact when I go here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving like new! More