
Hendrick Honda
Charlotte, NC
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Hendricks did a good job on the labor but failed to notify me that certain work I requested was not completed causing me to take my car somewhere else to finish the work. notify me that certain work I requested was not completed causing me to take my car somewhere else to finish the work. More
I had a very good experience with Advisor C Parks. She explained everything that was done and what they will look at during my next service. She explained everything that was done and what they will look at during my next service. More
I have been going to Hendricks Honda for over 20 years for all my car needs and they continue providing me excellent service consistently. I wouldn't go anywhere else for all my car needs and they continue providing me excellent service consistently. I wouldn't go anywhere else More
They always take care of me when I come into their store. Adair Griffin greeted me today and made sure I stayed cool in the hot weather and even pulled up cars right to the door for me to look at ! I will be Adair Griffin greeted me today and made sure I stayed cool in the hot weather and even pulled up cars right to the door for me to look at ! I will be coming back soon. More
Like many other people, myself included. .. I have purchased many new and used vehicles over the last 45 years or so and always dreaded the process of walking into a dealership like yours and .. I have purchased many new and used vehicles over the last 45 years or so and always dreaded the process of walking into a dealership like yours and ending up many hours later wondering what the xxxx did I just do? I was in need of replacing the wife's car and found a beautiful 2019 Honda Accord online at your place of business. I made the inquiry for a test drive and showed up the next afternoon. It was a Sunday, just a few weeks ago. I arrived early before you opened at one, so I could take a look at the vehicle without being pounced on as soon as I got there. I liked it and took a seat out front waiting for my contact. Just a few minutes later, a gentleman walked up and asked if he could help me. Said his name was Tanner Fisher. I knew right away we had something in common. To make a long story short, I felt no pressure whatsoever which was a relief. He fetched the keys, we got in it, and he explained every single feature during the trip around the block and we came back and made the deal. Then it was time to go into the finance office. Oh boy, this is where the fun ends I thought. I was already prepared to answer no, no, no and no. That didn't happen, Joe Gamati was one cool dude. He actually listened to me and took his time going over everything. No wham bam thank you mam with him. I actually walked out of there considering him a friend. Wow. That never happened before. The wife loved the car. Tanner even put a big, red bow on top and made our picture and went over everything again with her and set up the cell phone for use. So, I got to thinking. I went back in there the following week and bought a 2017 CRV. This time I dealt with a young dude with huge muscular arms that I didn't want to tick off. Garrett Hodgson was the name, and he managed to impress me again with the no pressure, what would I like to happen attitude. He was just as cool as Tanner and Joe. Bottom line is, I've had a couple of weeks to absorb everything and felt compelled to do something else I've never done before, take the time to really compliment a car dealer for their honesty and call out several folks in your organization who need to be mentioned for an outstanding experience! More
A huge thank you to Hendrick Honda and Carter Nast for the best experience! The dealership is state-of-the-art and eveyone is friendly and helpful. Carter is very knowledgeable of the industry and commun the best experience! The dealership is state-of-the-art and eveyone is friendly and helpful. Carter is very knowledgeable of the industry and communicated with me every step of the way until my awesome Civic Sport arrived, earlier than expected! I highly recommend Hendrick and Carter for your next purchase! More
Just went in for my annual state inspection. It was taken care of in 30 minutes and then I was on my way. Great service as always - thanks Clarissa Parks. It was taken care of in 30 minutes and then I was on my way. Great service as always - thanks Clarissa Parks. More