
Hendrick Honda
Charlotte, NC
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Honda S. Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my car was still fairly new. Honda took me and got me checked in as an emergency walk in. They replaced the battery at no charge because it was still under warranty. I was out in a timely manner and I am so appreciative. Job well done! Thank you so much. More
I needed repair of my front left tire which had a large screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment. screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment. More
Andrea in particular, who usually is my contact when I go here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving like new! More
Everything was going ok after I waited over a month for the car to arrive - until I went to pick up vehicle and salesman Marcus and manager Maliki lied to my face !! Wasted approximately 2 hrs of my time the car to arrive - until I went to pick up vehicle and salesman Marcus and manager Maliki lied to my face !! Wasted approximately 2 hrs of my time - was ready to leave without the car when financial guy came over and took charge of the sale- had I not been vigilant with the paperwork I would have been charged more for items that I had already been quoted a price on ! Pay attention to the paperwork and numbers!! More
My advisor was Andrea what more can I say but I trust her with my car her advice she always tells me how it is no BS she’s a real straight shooter which I respect and admire however I am torn about returning with my car her advice she always tells me how it is no BS she’s a real straight shooter which I respect and admire however I am torn about returning as all my prepaid services with Hendrick have been consumed in terms of oil changes however I am strongly considering driving an hour to continue to work with Andrea if I have engine issues need I say more thank you so much Andrea for being who you are respectfully Daniel Roman More