
Hendrick Honda
Charlotte, NC
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As always, they did an outstanding job - they were so very pleasant, provided a great work space for me to use while I waited, and they were super fast! I wasn't ready to go because they were so quick - very pleasant, provided a great work space for me to use while I waited, and they were super fast! I wasn't ready to go because they were so quick - so they said just stay as long as I needed. It is always a great pleasure to have a service done by Hendrick Honda - thank you for your great service - especially in a time when customer service does not seem like it is a priority with most companies - I see that it is a TOP priority with Hendrick Honda! Thank you!!!!! More
Highly recommend working with Kenny, and Caroline for outstanding customer service. Kenny was very professional, and informative during the car-buying process and it was a great experience with him. Caro outstanding customer service. Kenny was very professional, and informative during the car-buying process and it was a great experience with him. Caroline was extremely helpful and took her time to follow up with me after my purchase. I had a wonderful experience. Highly recommend! More
They handled the body of repair of my mercedes GLE350 with great craftsmanship and professionalism. Quick turnaround and great communication throughout the process. with great craftsmanship and professionalism. Quick turnaround and great communication throughout the process. More
Courteous informative service advisor. Recommended additional work and told price up front but no pressure. Clean waiting area. Since it was raining gave a car wash code for another day. Recommended additional work and told price up front but no pressure. Clean waiting area. Since it was raining gave a car wash code for another day. More
I am always pleased with the outcome when I take my car in for service. The staff is courteous and helpful. The waiting area is clean and comfortable. in for service. The staff is courteous and helpful. The waiting area is clean and comfortable. More
Ben was never too pushy, but provided just the right amount of encouragement! Very happy with the whole experience and my car. Wouldn't go anywhere else! amount of encouragement! Very happy with the whole experience and my car. Wouldn't go anywhere else! More
Their sales, service and collision centers are all exceptional. My latest visit was with the service dept. Don Gunn was fantastic. Timely and professional. Big help with a couple of issues that I exceptional. My latest visit was with the service dept. Don Gunn was fantastic. Timely and professional. Big help with a couple of issues that I was having. Love this place!!! More
I can't enough about the five-star treatment I received from this dealership. My salesman Lorenzo Sanchez is very knowledgeable about the cars and how they operate. He is very personable and polite. I fe from this dealership. My salesman Lorenzo Sanchez is very knowledgeable about the cars and how they operate. He is very personable and polite. I felt very comfortable with the whole process. I will always deal with him and Sam Calman in the finance department. These guys made my whole experience a pleasant one. They even go so far as to call you days and weeks later to see how you are doing and if you need anything. The dealership and staff are a ten plus in my book. Would recommend them over and over. More
Once again, Tanner Fisher has proved himself as the best, and only person I will go to when looking to purchase a vehicle. I admit, I tried to go the private purchase/sale route - but when I realized I coul and only person I will go to when looking to purchase a vehicle. I admit, I tried to go the private purchase/sale route - but when I realized I could not be SURE I was getting a good vehicle, I ran back to Tanner. He is honest, dependable, looks out for my best interest, and never fails to show me options that work for ME. Once he know I am confident and comfortable with my decision to purchase, we proceed. I cannot say enough good things about my experience at Hendrick Honda. And I will ALWAYS recommend friends and family to Tanner Fisher when seeking to buy a car. Thank you Hendrick Honda for having such an invaluable team member in Tanner. More
Recently in for oil change service and slow tire leak. Service person said they could not fix Tire because nail was in sidewall but the would sell me a new tire for over $225 installed. Elected to get sec Service person said they could not fix Tire because nail was in sidewall but the would sell me a new tire for over $225 installed. Elected to get second opinion. Took to Tire Discount nail was in center of tire and easily repaired. Businesses only have their reputation, this is the second time I have been mislead by this service department. You make the call on where you want to take your vehicle. More