
Hendrick Honda
Charlotte, NC
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Melissa Evans lived up to the outstanding rating my friend said she was and who referred me to her. She listened to my needs in a vehicle, she was very knowledgeable and was able to answer all my ques friend said she was and who referred me to her. She listened to my needs in a vehicle, she was very knowledgeable and was able to answer all my questions. She was not pushy and offered my more than one option to fill my needs. I will certainly go to her in the future and also refer my friends to her. Garrett Vaughn impressed me with not only his efficiency and knowledge but he was also fun to work with in terms of friendliness and clarity of explanations. More
Brought car in for oil/filter change. I had an appointment. The service took a reasonable amount of time. Clear information along with photos of car issues were provided. I had an appointment. The service took a reasonable amount of time. Clear information along with photos of car issues were provided. More
Chris Robinson and the team at Hendrick have been very helpful in my car purchases. Two cars in and I couldn’t be more happier with the service from purchase to finance to upkeep. helpful in my car purchases. Two cars in and I couldn’t be more happier with the service from purchase to finance to upkeep. More
I have consistently gone to this Hendrick Honda for a decade. I am confident they will do an excellent job with my car and trust their recommendations when additional services are needed. Don Gunn is the decade. I am confident they will do an excellent job with my car and trust their recommendations when additional services are needed. Don Gunn is the best! More
This was the fifth time I've purchased or leased a car from Hendrick. The customer service provided by people like Ken and Lorenzo are the reason I keep coming back. And the vehicles, of course. from Hendrick. The customer service provided by people like Ken and Lorenzo are the reason I keep coming back. And the vehicles, of course. More
Tanner was fantastic. Knowledgeable. Relaxed. Dorian was great and put us in contact with Tanner. Joe was helpful in financing. Overall an amazing experience. Knowledgeable. Relaxed. Dorian was great and put us in contact with Tanner. Joe was helpful in financing. Overall an amazing experience. More
I purchased a used car on 12/29/22. The car buying process at Hendrick Honda/S.Blvd was pretty good. The salesperson (Ms. Melissa Evans) was very accommodating. The financing process wa The car buying process at Hendrick Honda/S.Blvd was pretty good. The salesperson (Ms. Melissa Evans) was very accommodating. The financing process was stressful for me, but the person I worked with Mr. Vaughn was very professional and straightforward in explaining the terms of my purchase. I am starting to experience several problems with the car in the past two weeks which is a little disappointing. But I would rate the actual buying process as good!! More
I like using this dealership which I have for the past 10 years. Everyone is very helpful and works to make sure you are a happy customer. years. Everyone is very helpful and works to make sure you are a happy customer. More
Once again, I had great service at Hendrick Honda. I got in a nail in a tire and it developed a slow leak. My first inclination was to take it to a local tire shop that was half the distance away. But I got in a nail in a tire and it developed a slow leak. My first inclination was to take it to a local tire shop that was half the distance away. But I have had such great service at Hendrick Honda and especially from my service advisor Don Gunn, that I decided to take it to the dealer. They didn't disappoint. They were able to repair the tire while at the same time, looking over the entire car, providing me a list of suggested service items. There was no pressure whatsoever to complete the suggested service. I have complete faith that these items are needed - normal maintenance items, like brakes and battery, and I will schedule a service visit to get them completed as soon as possible. I plan to purchase my next vehicle from Hendrick Honda. Their customer service overrides brand differences in my opinion. More
Since the first day I new was my best decision. The team is the best and service team also. Thanks to all of you for to make me fill like a family of HENDRICK company The team is the best and service team also. Thanks to all of you for to make me fill like a family of HENDRICK company More