
Hendrick Honda
Charlotte, NC
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Great service, great staff. I felt very confident in purchasing a new car from them. Would highly recommend to anyone who is interested in purchasing a car! I felt very confident in purchasing a new car from them. Would highly recommend to anyone who is interested in purchasing a car! More
I bought a 2022 Accord here. I was greeted by Raj & immediately was taken down “Benz lover’s lane”. (What I pulled up in & traded) He commenced to show me the accord speaking on I was greeted by Raj & immediately was taken down “Benz lover’s lane”. (What I pulled up in & traded) He commenced to show me the accord speaking on the extras that made the car 5k more than online price. Raj made me feel comfortable. I gave him the green light to proceed with financing. He went in, came back out & said I would need to put 1000$ down to hold it for you (had to get a loan from my bank which didn’t open till Monday because all the numbers were completely different than what Raj “guesstimated” before my credit was ran) Cool. We talked while waiting, I opened up discussing personal stuff. (I.e. single father, struggles) I went out to smoke. Minutes later Raj comes out & says, we can do it but you’re gonna have put down 3k instead of 1k. I said , “will I have any problems getting my money back for whatever reason?” He said, “no , why do you think your bank won’t get the loan?” I said , “I know they will, I’m just asking “ again ge said , “no”. Well in that case I said, “ok”.Eventually I was taken to the guy who was putting in the work with the bank(forgot his name) While speaking with this guy I asked why did I have to do 2 extra thousand. He said, “honestly, Raj told me you had 3 & I said well whatever you want to do”. (Told Raj how much I had during opening up talk) But you can use 1k if you want. This is the first sign of Raj’s devious character. I specifically talked about raising my son alone & how life was hard but I believed in God & that’s the only way I’m making it out here. How can one go for ALL your money after hearing this? Illegitimate enemy? Before this stage Raj, called me outside with a 2017 accord running saying, “take this home & if you like it, you can get this one” (we were waiting maybe 45mins on the info on the ‘22) I said, “what?”, “I’m not taking that home, what’s going on with the ‘22) Back the the guy: I asked him the same question about having a problem getting my 3k back, he said same EXACT thing as Raj- “no, why?, do think you won’t be able to get the loan?” Me: just making sure. Now it’s paper signing time. (After electronically paying the 3k) the very LAST paper to sign which was the “on hold for 3k paper “ in very bold print says, no refund. I said, I’m not signing this, but I gad to because they already gad my my 3k. He said, “you will get your money back if the bank won’t give you the loan”. He hurt my heart with that one & I told him, “I asked you if I would have ANY problems for ANY reason getting my money back & you said no, you both did!” I need to speak with whoever’s over you. He spoke on the phone,said the guy above him would give me free accessories & gift cards to make up for the instant transfer fees accrued through cash app beacon Raj’s greediness & wrote on paper that I would be able to be refunded if needed. Monday I come get the car & find out the screen protector which was one of the extras that heightened the total price wasn’t on there & was in stock. So Raj was telling me about the extras but omitting that some aren’t present, meanwhile plotting on getting my last 2k. I went in to ask him & he said, “oh yeah, it’s out of stock, call me in a week & see if we have it”. I said, “I’m not calling you, you call me when it’s here” week & a half go by & no call so I called Honda & guess what was there waiting to be picked up. I went to get a front license play & found out they’re weren’t holes for one. Was talking to my brother about how’d he get his on & he said, “ your sales person should’ve had that put on, I told you you should’ve went to the one on independence “ Raj actually asked me to give him a good review when I was leaving. Texted me 2 different times asking me to go give him a good review. Second time I decided I would leave him a review but I didn’t know where to do it & I texted him, “I never received a review “form “, where is it? Guess what? Raj never replied & hadn’t heard from him since. But!!! Today I was looking through my email for something different & bam! Here’s your review Raj from south blvd Hendrick Honda More
I bought a 2023 new Honda HRV through sales associate Will. Will did a very thorough job explaining the details of the car to my daughter and answered all questions that were asked. He made the process Will. Will did a very thorough job explaining the details of the car to my daughter and answered all questions that were asked. He made the process very easy. More
The folks at Hendrick have always been helpful, communicative, and straightforward whenever I come in for purchases or services. I'll never go anywhere else. communicative, and straightforward whenever I come in for purchases or services. I'll never go anywhere else. More