
Hendrick Honda
Charlotte, NC
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I always experience excellent service at Hendrick Honda. Don Gunn always takes care of my cars needs and keeps me informed. I would recommend the dealership to everyone. Don Gunn always takes care of my cars needs and keeps me informed. I would recommend the dealership to everyone. More
The two gentlemen I dealt with at the agency Garett the salesperson and Joe in finance. These two individuals were superb, attentive, knowledgeable and professional. These two guys earned a 10. The buildin salesperson and Joe in finance. These two individuals were superb, attentive, knowledgeable and professional. These two guys earned a 10. The building was clean and other staff members acknowledged you. The dealership has various offers and a large selection of new and used vehicles. All and all the customer service was THE BEST. I would recommend Hendrick Honda to anyone looking for a vehicle. More
Most horrid car buying experience ever! Salesperson (Ronny Lopez) was very good, but beyond that, everything extremely bad. One week after I bought the car, the transmission broke--comple Salesperson (Ronny Lopez) was very good, but beyond that, everything extremely bad. One week after I bought the car, the transmission broke--completely. I had to deal with manager Dorian to try to work out a fair solution. I'd had driven from Greenville NC to Charlotte to buy a car I saw online after the local Barbour Hendricks told me it was sold: It wasn't. The website indicated cars sold had a warrantee, and delivery--they wouldn't on this one even if I paid $500 for it. They quoted me repair for the transmission and a faulty shock strut at $10,000 (I eventually got it done at AAMCO for $6000.) Dorian ghosted me not answering my calls for 10 days in a row. I will never buy a Nissan again, or from this dealership for ANY reason! More
Outstanding Customer Service from the time you roll in the Service Department until you checkout. KUDOS to Dan Cannon and mechanic Jason Pressley for the great job these gentlemen do! Always on their "A" the Service Department until you checkout. KUDOS to Dan Cannon and mechanic Jason Pressley for the great job these gentlemen do! Always on their "A" Game and it is appreciated when my wife and I are constantly on the go with grandkids in either car. Thank you again! More
Ashley S. was a great salesperson. She was knowledgeable and willing work with us. She knew a lot about the technology in the car, and was helpful that when sh was a great salesperson. She was knowledgeable and willing work with us. She knew a lot about the technology in the car, and was helpful that when she didn’t know some things about the mechanics under the hood, she brought in a technician who understood that well to help. She was easy-going and good to work with! More