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Hendrick Honda

Charlotte, NC

4.9
3,463 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,463 reviews

March 15, 2025

My appointment was scheduled when I was able to bring it in to the dealership. Friendly workers and they keep you inforned More

by tomegan328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lavasseur
Mar 19, 2025 -

Hendrick Honda responded

Tomegan328, we're glad to hear that your appointment was scheduled at a convenient time and that our team made sure to keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

Steve in Parts always provides excellent service with a smile. He is very knowledgeable about all things Honda. Clarissa in service goes the extra mile for customers. She uses videos that help customers More

by ckbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fairlie, Clarissa Parks
Mar 19, 2025 -

Hendrick Honda responded

Ckbrown, we’re so glad to hear that both Steve and Clarissa provided you with excellent service. It's great to know that their knowledge and efforts helped make your experience a positive one. We truly appreciate your feedback and look forward to continuing to serve you with the best customer service at Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

March 15, 2025

had an amazing experience at Honda dealership ]! From the moment I walked in, the staff was friendly, professional, and truly committed to helping me find the perfect vehicle. Marcus went above and More

by chelliereid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Mar 19, 2025 -

Hendrick Honda responded

Chelliereid, we’re thrilled to hear that Marcus and our team were able to make your experience smooth and stress-free. It's great to know you found the perfect vehicle, and we truly appreciate your kind words. We look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 14, 2025

Everyone we spoke to were very friendly. A suggestion. When a customer has to wait for paperwork to be completed offer a beverage and snac More

by Ginnyjohnston20myhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McLane, Sutton Hicks
Mar 18, 2025 -

Hendrick Honda responded

Ginnyjohnston20myhonda, thank you for your feedback! We appreciate your suggestion and are happy to hear you had a positive experience with our team. We offer complimentary water and coffee, the canteen with snacks and to-go lunches is available for purchase. We’ll work on better communicating these services during future visits. Please don't hesitate to reach out if there's anything additional we can do for you. Caroline McLane Customer Relations | Hendrick Honda

March 14, 2025

Glen Barker was so wonderful to work with. Always goes above and beyond to make sure that I am well taken care of. Thank you Glen More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Mar 18, 2025 -

Hendrick Honda responded

Kendall, thank you for the kind words! We’re thrilled to hear that Glen provided you with such great service. He truly goes above and beyond for our customers, and we’re glad he was able to take care of you. We look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 13, 2025

I just purchased a 2013 Honda Odyssey for my daughter. Colby Colson is excellent to work with. She really knows her car stuff. She answered all our questions and took us on simple test drive. Awesome!! More

by triplettpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Nast, Colby Colson, Jay Trivison
Mar 18, 2025 -

Hendrick Honda responded

Triplettpm, we’re so glad to hear that Colby was able to help you find the perfect Honda Odyssey for your daughter. It’s great to know she was able to answer all your questions and make the process smooth. We truly appreciate your feedback and look forward to assisting you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 12, 2025

I had a very good experience with Marcus He was very helpful and patient with me and my husband. He made this a very good experience on our purchase. More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Mar 14, 2025 -

Hendrick Honda responded

Sonia, we're so glad to hear that Marcus made your car-buying experience smooth and enjoyable. We truly appreciate your kind words and are happy to know he was able to assist you and your husband. If you need anything else, don't hesitate to reach out. We hope to see you again soon! Caroline McLane Customer Relations | Hendrick Honda

March 12, 2025

Excellent experience with the service department at Hendrick Honda on South Blvd. Charlotte. Glenn Barker explained the issues to be addressed on my Civic and the work was completed 45 minutes quicke More

by nanmayer222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Mar 16, 2025 -

Hendrick Honda responded

Nanmayer222, thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service department. Glen and the team always strive to provide clear communication and efficient service, so it's great to know we exceeded your expectations. We look forward to serving you again in the future. Safe travels! Caroline McLane Customer Relations | Hendrick Honda

March 12, 2025

Very happy with the service I received. The service manger was very knowable and revied all work done. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Mar 16, 2025 -

Hendrick Honda responded

Jim, thank you for your 5-star review! We're so glad to hear that you were happy with your service experience. We appreciate your business and look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

March 10, 2025

Great folks worked quickly and professionally this was our fourth car and the sales staff are top notch! More

by Gilchristnina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Thompson, Malachi Smith, Tom Robinson, Chris Banks
Mar 11, 2025 -

Hendrick Honda responded

Gilchristnina, thank you for the great review! We're thrilled to hear your experience was positive and that our team made your fourth car purchase a breeze. We appreciate your trust and look forward to helping you again in the future! Enjoy your new car! Caroline McLane Customer Relations | Hendrick Honda

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