
Hendrick Honda
Charlotte, NC
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I have been dealing with Melissa Evans in sales for years. Always a great experience. Such attention to detail and customer satisfaction. I recommend my family and friends to Melissa because I know years. Always a great experience. Such attention to detail and customer satisfaction. I recommend my family and friends to Melissa because I know she will make sure they have a great experience through the entire process. More
If you're thinking about purchasing a car, ask for Dakota! He is diligent and honest. He will also make sure that you leave the dealership with exactly what you asked for. 10/10 would recommend him an Dakota! He is diligent and honest. He will also make sure that you leave the dealership with exactly what you asked for. 10/10 would recommend him and this dealership More
The service advisor was excellent, Andrea was professional and pointed out the issue being my starter and she was right. Got it fixed right and the air conditioning now is ice cold. Great work on professional and pointed out the issue being my starter and she was right. Got it fixed right and the air conditioning now is ice cold. Great work on advising and great job by the mechanics who worked on my car. More
I deal with the service department once a year and they are fine. This time it was a battery and not on my usual schedule. Still worked out fine. If, by any chance, they do a bad job that I find, you w are fine. This time it was a battery and not on my usual schedule. Still worked out fine. If, by any chance, they do a bad job that I find, you will certainly hear about it! Your note to ask if I was real? I am real, just ask Dan Cannon More
EXCELLENT and EXTREMELY easy to work with! Have worked with Ronnie Lopez on several deals! EXTREMELY knowledgeable, courteous and genuinely cares about his customers! All of the support sta Have worked with Ronnie Lopez on several deals! EXTREMELY knowledgeable, courteous and genuinely cares about his customers! All of the support staff were determined to make our vehicle experience seamless!!! More
Dan provided me with excellent service! Andrea also provided me with excellent customer service. Jeff also provided me with excellent customer service. Andrea also provided me with excellent customer service. Jeff also provided me with excellent customer service. More
Communication from Service Department was poor. However, after the Service Manager got involved, the process got better. Because of the poor initial contact, I paid nearly $1000.00 in rental car However, after the Service Manager got involved, the process got better. Because of the poor initial contact, I paid nearly $1000.00 in rental car costs, as the insurance only covered the first 30 days. More