Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Honda
Charlotte, NC
3,140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,140 reviews
November 03, 2024
I recently visited Hendrick Honda on October 31st to explore leasing options, and I am thrilled to share my wonderful experience with Sales and Leasing Consultant, Mitha Hall. From start to finish, Mith explore leasing options, and I am thrilled to share my wonderful experience with Sales and Leasing Consultant, Mitha Hall. From start to finish, Mitha provided exceptional customer service, making my decision to lease the new 2025 Honda Hybrid CR-V an easy one. Mitha’s expertise and professionalism stood out from the moment we met. She took the time to understand my needs, thoroughly explained all the features of the CR-V, and was incredibly knowledgeable about Honda’s latest technology and hybrid benefits. She answered every question I had with patience and clarity, helping me feel confident in my choice. The leasing process was a breeze, thanks to Mitha’s guidance. She handled everything with great efficiency, kept me informed of each step, and went above and beyond to ensure I understood all the terms and options available. I felt well taken care of, with absolutely no pressure, which is rare in a car dealership experience. Mitha’s dedication to customer satisfaction is truly commendable. If you’re in the market for a Honda and want an experience that’s smooth, enjoyable, and professional, I highly recommend visiting Hendrick Honda located on South Boulevard (Charlotte, NC) and asking for Mitha Hall. I couldn’t be happier with my new CR-V Hybrid, and I owe that satisfaction to her outstanding service. Thank you, Mitha, for making my car leasing journey so positive! More
by ramonaclark
Employees Worked With
Malachi Smith, Michelle Munavalli, Mitha Hall
November 02, 2024
Just traded in our 2017 Honda CR-V for the 2025 model. Great new features and style. Mitha Hall took great care of us throughout the process, making it easy to get the car we wanted. Brad Thompson led Great new features and style. Mitha Hall took great care of us throughout the process, making it easy to get the car we wanted. Brad Thompson led us through the financials with clear explanations and great care for the details. All-in-all a smooth experience, similar to the way the service department works. All great reasons to stay with Hendrick Honda the past nineteen and a half years! More
by Jack
Employees Worked With
Brad Thompson, Mitha Hall
October 31, 2024
Always a 5 Star- A+ experience when dealing with the service department and Glen Barker . I wouldn't trust anyone else with my Honda service needs. service department and Glen Barker . I wouldn't trust anyone else with my Honda service needs. More
by cherylsherman64
Employees Worked With
Glen Barker
October 30, 2024
I am absolutely disappointed I came to Hendrick Honda to buy a car. As a result, I spent 10 hours there, of which there were only 2 test drives of 15 minutes each. The rest of the time, they constantly chan buy a car. As a result, I spent 10 hours there, of which there were only 2 test drives of 15 minutes each. The rest of the time, they constantly changed their offers to supposedly better ones. As soon as I suspected some kind of catch, the offer was immediately changed to another, supposedly more advantageous one. As a result, they slipped me a contract in which I did not notice how I was losing my own Honda Accord, which they themselves valued at 6,500 and which they accepted as a trade-in. I was not prepared for the fact that I would take a new car on lease, and give my personal one as a trade-in, and the car dealership would include it in the redemption price. The lease amount did not change in any way! And I did not expect that at the end of the lease, if I did not buy this car, I would simply lose my Accord! They thus took my car away from me! In the contract, they indicated 17 miles of mileage, and the odometer showed 85, despite the fact that for each extra mile, I would have to pay extra and this is, in fact, not a new car with such mileage. As a result, they tried to lease me a broken car, which I was not able to pick up from the car dealership. It has been three weeks since I was without my Accord and without a new car. The car dealership refuses to resolve this situation, but I am not satisfied with giving them my car in this way, that I do not receive any money in return! More
by Vitaliy S
Employees Worked With
Matthew Ricks, Shane Bowles, Meagin Wright, Sergey Romanenko, Bryan Nichols
October 30, 2024
I was looking for a good, low mileage car as a daily driver to commute to work. While surfing the web for Honda cars, Colby Colson reached out and videoed a car they had just received in and sent it to driver to commute to work. While surfing the web for Honda cars, Colby Colson reached out and videoed a car they had just received in and sent it to me that night. After further communication with Colby, she found me a car that fit my needs and worked to get a few minor items corrected and me in the car. Colby and all the Honda associates at the South Blvd. location were great to work with and made buying experience enjoyable. More
by cyclingdarrell
Employees Worked With
Tony Howsare, Colby Colson
