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Hendrick Honda
Charlotte, NC
3,340 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,340 reviews
February 22, 2025
The experience as always, is a warm and friendly welcome! Clarissa, consistently delivers service excellence in automotive knowledge, customer focused engagement, and accurate and timely communication at all Clarissa, consistently delivers service excellence in automotive knowledge, customer focused engagement, and accurate and timely communication at all times. She is the reason we have remained a Hendrick family and she our service advisor! We wanted to ensure a quality product was backed by quality service excellence! More
by christopherbutts71@gmail.com
Employees Worked With
Clarissa Parks
February 21, 2025
We bought our new car from this dealership and had a smooth experience. Marcus was a great help and would definitely buy from here and him again. smooth experience. Marcus was a great help and would definitely buy from here and him again. More
by Mrshahnc
Employees Worked With
Marcus Covington
February 21, 2025
This is my second car from Hendrick Honda. They are always thorough and extremely helpful. This time Aaron Brown was especially dedicated to answering all my questions and solving all problems They are always thorough and extremely helpful. This time Aaron Brown was especially dedicated to answering all my questions and solving all problems. Great job! More
by JTF
Employees Worked With
Aaron Brown
February 21, 2025
Chris Robinson was a very patient salesman! I purchased a Honda prologue and he got me my charger! And he made sure he kept me updated. I also purchased a pilot from him and Nate. This is now m I purchased a Honda prologue and he got me my charger! And he made sure he kept me updated. I also purchased a pilot from him and Nate. This is now my 9th vehicle from them. More
by gerri.miller
Employees Worked With
Nate Pearson, Christopher Robinson
February 19, 2025
I purchased my 2017 at Hendrick Honda and went back for my new vehicle in 2025. Chris Robinson was my sales representative and did a fabulous job! All the issues I had with my new car and working to get th my new vehicle in 2025. Chris Robinson was my sales representative and did a fabulous job! All the issues I had with my new car and working to get them resolved he went above and beyond!! More
by Marysteveley
Employees Worked With
Christopher Robinson, Brad Thompson, Mark Hinds
February 19, 2025
Very organized and efficient place to get your car service. Their culture is very customer centric and I have always felt they work in the customer's best interest. Glen Baker has been the rep I have service. Their culture is very customer centric and I have always felt they work in the customer's best interest. Glen Baker has been the rep I have been working with for a while now and he has done a fantastic job !! More
by thepratikbhagat
Employees Worked With
Glen Barker
February 19, 2025
Scheduling service for a parts safety recall was easy and timely. Glen Barker, Service Advisor, was quite pleasant at the very early morning appointment. He knew about the safety recall and processed the p timely. Glen Barker, Service Advisor, was quite pleasant at the very early morning appointment. He knew about the safety recall and processed the paperwork efficiently. The time for the fix was also quicker than expected. Mr. Barker was most professional and courteous in all aspects of my interaction at Hendrick Honda that morning. More
by Lou
Employees Worked With
Glen Barker
February 19, 2025
Knowledgeable, helpful, flexible. Excellent purchase process. Excellent service through the life of my vehicle, which is why I returned 15 years later for the next one. Excellent purchase process. Excellent service through the life of my vehicle, which is why I returned 15 years later for the next one. More
by rebecka.nelli
Employees Worked With
William McDowell
February 18, 2025
Carter just helped me with financing my new car. I can't say enough good things about him. I was a little anxious about meeting with a finance manager after listening to all the Youtube videos war I can't say enough good things about him. I was a little anxious about meeting with a finance manager after listening to all the Youtube videos warning that I would be pressured into buying a ton of expensive products. BUT, Carter explained all of my options thoroughly and clearly, helped me understand what I needed to protect my new car, answered all my questions, gave me all the time I needed to read through all the contracts and to make decisions (even putting up with me changing my mind several times). And there was NO pressure whatsoever. He went to bat for me to get the lowest possible finance rate (significantly lower than my own bank) and honestly made the whole process so easy, I thought I must be missing something. He knows the products inside and out and is an extremely friendly and honest person. I would highly recommend him and Hendrick Honda. Thank you Carter! Meagin Wright was AMAZING! She was so incredibly and genuinely friendly and personable, and extremely knowledgeable about the CRV Hybrid Sport L that I was interested in buying. Meagin was a huge part of why I decided to buy my new car at Hendrick Honda rather than at another Honda agency, of which there are many in the area. She was happy to take me on an extended test drive so I would understand how the car handled under several different road conditions. She always made me feel that I had all the time in the world to do the test drive, ask as many questions as I wanted, and try out tons of features of the car-- down to the mister and wipers, and all the buttons on the infotainment system. She was very knowledgeable about all the features of the car, and went out of her way to help me register the car on Honda Link and set up Apple CarPlay-- which probably would have taken me at least an hour to figure out on my own. As a first time new car buyer, up until meeting Meagin, the process of car shopping had been a chore, and extremely stressful to me. Especially after watching lots of Youtube videos warning new buyers to Beware of sales tricks to make you spend more than you wanted. There were NO TRICKS at any time with Meagin and Carter (the finance manager). Just sheer friendliness, honesty, and genuine efforts to get me the best possible deal. Meagin made the car buying process FUN-- which I never thought it could be, but which it SHOULD be! Both Meagin and Carter separately told me how close knit the entire team is, and both used the words "we're like a family". That is something you rarely hear in a car dealership, which by nature of the business, fosters competition among colleagues. I can't say enough good things about Meagin, Carter, and my entire experience at Hendrick Honda in South Charlotte. I would, without question, recommend them and this dealership to everyone in search of a car. More
by E Reiss
Employees Worked With
Carter Nast, Meagin Wright
