Hendrick Honda Woodbridge

Definitely recommend this shop, I always get great service from William Gonzalez, very grateful for his help! service from William Gonzalez, very grateful for his help! More

Philip was excellent and helpful. It’s nice meeting him. Thank you very much. Frank It’s nice meeting him. Thank you very much. Frank More

Great quality service got my maintenance done at this dealership with friendly people helping me every step of the way. Updated along the way to know the status and picked up as soon as it was done.W dealership with friendly people helping me every step of the way. Updated along the way to know the status and picked up as soon as it was done.W More

When I first brought my car in for service I thought I would be there a long time but they were able to get me out pretty quickly Wwith my oil change and tire rotation. would be there a long time but they were able to get me out pretty quickly Wwith my oil change and tire rotation. More

Tesla model 3 long range. Bought it here and everything is working perfectly plus it has new tires. Brought it in because I thought I needed an oil change but it’s an electric Bought it here and everything is working perfectly plus it has new tires. Brought it in because I thought I needed an oil change but it’s an electric car. G More

Had to get my compressor replaced because it stopped working out of nowhere. Somehow had a leak. But they were able to get parts and work done all in a day. working out of nowhere. Somehow had a leak. But they were able to get parts and work done all in a day. More

2019 Honda odyssey elite. Had recall for several components. For gps for screen and other things I dropped off and picked up and William G had everything done by the time prom Had recall for several components. For gps for screen and other things I dropped off and picked up and William G had everything done by the time promised. More

2016 Jeep Rubicon my third brake light would not come on. What seemed like an easy fix was not. Apparently somebody tried to do some wiring. But they got it fixed. Repaired open wires. What seemed like an easy fix was not. Apparently somebody tried to do some wiring. But they got it fixed. Repaired open wires. More

Brigitte in Service department is amazing! Very knowledgeable and helpful. Always have a great service when I come in. Thank you guys so much! Very knowledgeable and helpful. Always have a great service when I come in. Thank you guys so much! More

In summary. Drove 1 hour. Both wife and myself took off work and had our infant with us. Passed off to 3 different people, unprofessional. Received a joke of a o Drove 1 hour. Both wife and myself took off work and had our infant with us. Passed off to 3 different people, unprofessional. Received a joke of a offer with a abysmal excuse by the lowest kind. They didn't know I've been in the same business as them for almost 20 years. So i have a pretty good idea of how things should run and do run. I know no dealer is perfect either. I know what Adesa, Manheim, KBB, NADA etc further making it a joke and insult. The offer was so low and insulting that talking about it wasnt or even on the table. I give them a suv with clean carfax clean interior tires over 9/32 brakes over 12/32 and under 80k miles and get almost half of its value. Why because the AC wasnt operating to capacity. Which could have been explained and talked about if they would communicate. But the being passed of thing 3 times that wasnt surprising. Then the 2019 van they are selling just by a quick glance in the parking lot needed to be decent atleast 2 tires (4-5/32nds) and should be 3 so they all have safe tread to match the 1 new tire. I swear the brakes werent even honda parts but were new. The hats on the rotors were corroded. I looked at new honda on the lot and those rotors appear coated and not corroded? I could be wrong , id have to see the repair order from when they installed them or go to pats and see one. But if im not selling a cpo car like that would be inexcusable to use aftermarket parts. Again i could be wrong and never had the chance even ask a question. And we never even drove it so who knows what else was done on the cheap. A rear wiper is torn and the rear window trim is peeling and cracked. BUT AC not performing, pump the brakes because thats inexcusable slash the offer and insult people right? Whos selling who a inferior product? Not me. I went to another dealer in Maryland received a offer for $8K more pretty much for my suv. You treat people right and communicate and things work out in this business and if thats what you want dont go here. Side note Ahmad Hassan the "manager" made eye contact with me and i did a proverbial head nod and asked hows it going as he walked to my car to do his "inspection." He ignored it and gave me a blank stare pretty much. Said nothing or smiled etc. Unprofessional and also a sign of what was coming. Almost this entire experience was embarrassing for this place. Bobby was very good though working with him over the phone. More