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Hendrick Honda Pompano Beach
Pompano Beach, FL
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,028 Reviews of Hendrick Honda Pompano Beach
October 03, 2013
Unfortunate circumstances put me in the market for a vehicle. I had visited a couple of dealerships prior to going to Hendrick Honda as well as contacted (via phone/computer) many others. I wasn't terri vehicle. I had visited a couple of dealerships prior to going to Hendrick Honda as well as contacted (via phone/computer) many others. I wasn't terribly impressed with the other dealerships or staff I encountered. I called Hendrick Honda to inquire about a vehicle that I saw online. I was told that the vehicle was available and invited (not coerced) to come take a look at it. The gentleman I spoke to, David Emmer, was friendly and put no pressure on me. Upon getting to the dealership I was immediately greeted by Elie Hage. In addition, a manager, Chuck, came out to "welcome me". Elie and I went on a test drive. During the drive Elie and I had a nice conversation (about random stuff). There was no pressure whatsoever. We got back to the dealership and sat down to briefly talk. Again, there was no pressure. I was informed of my options and the rest was up to me to decide what if anything I wanted to do. I decided to "think about it" and thanked Elie for his time. Before I left, another manager, Clint, came out to thank me for coming in and said that if there was anything he could do to assist, just let him know. I left the dealership (I was on my lunch break, took maybe 35 minutes top). I returned to work and went about my day. Over the course of the next couple hours, I was contacted by other dealerships. However, the approach that these other salespeople used was very...harsh...for lack of a better word. I decided that I was going to get the vehicle from Elie Hage at Hendrick Honda. I left a voicemail for Elie, and he called me back within a reasonable time. We spoke briefly, and Elie said he would call me back with some information. I told Elie that I had a 1 hour window to take his call. Well, Elie called within that window to give me the information and we arranged for me to come to the dealership that evening. Upon returning to the dealership Elie was great at getting all of the paperwork out of the way. Once that was finished I worked with the finance guy, Ronnie. Ronnie was also very pleasant, friendly and efficient. I arranged with Elie to come pick the car up the following evening, which was Elie's day off. Elie was very accommodating and said he would meet me at the dealership. We communicated a couple of times the next day to confirm my arrival time. I picked my car up the next evening, and Elie went out of his way to meet my family (they were waiting in the parking lot). Elie and I spent some more time talking, and then I was on my way. In the days following the purchase Elie followed up with me a few times to thank me for my business and make sure everything was going well. Overall, this has been a great car buying experience. I didn't feel pressured at all. Elie Hage was wonderful to work with and I would recommend him to anyone. Everyone I encountered was very nice and made me feel comfortable. If you are in the market for a vehicle, Hendrick Honda is the place to go. More
by lasertaser
Employees Worked With
Elie Hage
September 29, 2013
Because I received excellent service and Erica always makes it a point to explain repairs in detail. Would definitely recommend again. Even though some repairs have been a bit pricey, I've been very sat makes it a point to explain repairs in detail. Would definitely recommend again. Even though some repairs have been a bit pricey, I've been very satisfied. More
by jbmaxson
Employees Worked With
Erica Harper
September 25, 2013
I always have a great experience at this dealership. The staff members (especially Taryn) are friendly, knowledgeable and very helpful staff. I would definitely recommend this dealership for a new purchase staff members (especially Taryn) are friendly, knowledgeable and very helpful staff. I would definitely recommend this dealership for a new purchase and for servicing your car. More
by krnwtsn
September 24, 2013
Carlos was beyond spectacular! From the very first greeting and through-out the entire sales process, he was knowledgeable, kind, informative, helpful...all around excellent. If I hear of anyone searc greeting and through-out the entire sales process, he was knowledgeable, kind, informative, helpful...all around excellent. If I hear of anyone searching for a vehicle, I will certainly send them to see Carlos. More
by teriemchale41
Employees Worked With
Caslos P. Brasil
September 24, 2013
I recently signed a lease for a 2013 Honda Civic LX. My car dealer was Elie Hage. I couldn't ask for a more personable, informative, and helpful source in my first car leasing experience. Elie explained an car dealer was Elie Hage. I couldn't ask for a more personable, informative, and helpful source in my first car leasing experience. Elie explained and demonstrated all the features of the car I decided on and explained the financing options. I had to leave the dealership early to go to work, but Elie kept me abreast of the paperwork being finalized via text. By the end of the day Elie brought over my finalized paperwork to my job in my new car:-) Very grateful for his time and work. More
by Nelly99
Employees Worked With
Elie Hage, Ned Brown
September 22, 2013
My daughter and I both went to Hendrick to buy a car.We both purchased a car and was very pleased with the customerservice ..Thank you Preston Williams for a great experience. both purchased a car and was very pleased with the customerservice ..Thank you Preston Williams for a great experience. More
by purple1963
Employees Worked With
Preston Williams, Preston Williams
September 19, 2013
I had a wonderful experience. Ned is very open honest and I had a wonderful experience. Ned is very open honest and friendly and everything I would hope for in a salesperson. He as quick to respond to any an I had a wonderful experience. Ned is very open honest and friendly and everything I would hope for in a salesperson. He as quick to respond to any and all issues and even called me from home on his day off to be sure I was taken care of. I appreciate everything he did for me and I will return in a year or so to by my next car. Thanks again for all of your help... Marie More
by marieturenne
Employees Worked With
Ned Brown
September 17, 2013
I bought my very first car from Carlos Brasil yesterday at Hendrick Honda Pompano Beach and I can say that my experience was spectacular. Carlos showed me when buying a car I shouldn't be nervous, but i sh at Hendrick Honda Pompano Beach and I can say that my experience was spectacular. Carlos showed me when buying a car I shouldn't be nervous, but i should be excited! Carlos and the team at Hendrick Honda made what I believed impossible the possible, I drove off the lot with a brand new Honda Civic! I only have to thank the Carlos and his friends at Honda because it couldn't have been done without them! I'm am more than satisfied with the service that I received at Hendrick Honda! A+ dealership! Thank you from the bottom of my heart! More
by Jschroth1
Employees Worked With
Carlos Brasil, Darryl Garib
September 15, 2013
Peter has assisted me in making service decisions I can afford with the ultimate goal of keeping my 2004 Honda pilot on the road for many years to come. Often there are choices to be made and his guidance afford with the ultimate goal of keeping my 2004 Honda pilot on the road for many years to come. Often there are choices to be made and his guidance and support are appreciated. I value and appreciate his efforts. More
by Kiojmnh423
Employees Worked With
Peter Gamez
