Hendrick Honda Pompano Beach

The best car buying experience. Ever. Yesterday, my wife and I bought a 2014 Honda Civic EX-L from Hendrick Honda in Pompano Beach. I want to say from the outset that I usually don’t gush Yesterday, my wife and I bought a 2014 Honda Civic EX-L from Hendrick Honda in Pompano Beach. I want to say from the outset that I usually don’t gush about a car-buying experience, as I think most people would agree that it is about as desirable as a colonoscopy preparation. You’ve got to do it, but it isn’t something to which you look forward. That said, here is my very honest description of our car-buying experience at Hendrick in Pompano Beach. When we first went there, we were greeted by a very friendly, amiable man named Preston Van Williams. He immediately inquired how he might be of service. We told him what we were looking for, and he said he had one in stock. He invited us to have a seat, and a few minutes later he brings the car around. He explains the features of the car in a very efficient and thorough manner. We take a test drive with Preston sitting in the back. The car “fits” us perfectly. The build quality is obvious and the features are impressive. We get back to the dealership. He looks at his computer screen, enters some information and in few seconds, gives us a price. He tells us to visit truecar.com to verify the price. Zero pressure – he did not ask for our drivers’ licenses, address, or insurance cards. A blessing. He gave us a brochure on the car, and took our phone numbers only. We told Preston we would get back to him in a day. We decided to buy the Civic. Through some phone conversations, he told us to take our trade to CarMax for appraisal and that Hendrick would match the price. We did that and they matched the price. The buying experience was the best I’ve had in over 50 years of buying cars. Preston was, hands-down the best sales consultant I’ve ever encountered. He has the perfect mix of knowledge, empathy, and sensitivity for the buyer. That is unusual. There was no “hard-sell” at all. They did not have the car we wanted in stock, but it didn’t take very long for them to find one in north Florida, and we are expecting delivery in a day or so. At Hendrick, we were treated respectfully, got a very good price, were not pressured at all and left satisfied we had made the right choice. Preston made it the best experience ever. He is a gem that is so very rare these days. More

Car purchase I have returned to Hendrick Honda to update my CR-V. I was introduced to Carlos Brasil and found him to be pleasant, knowledgeable and friendly to wor I have returned to Hendrick Honda to update my CR-V. I was introduced to Carlos Brasil and found him to be pleasant, knowledgeable and friendly to work with. We drove the new CR-V and he pointed out the improvements in technology. He also pointed out the updates in the interior and exterior. We did a comparison on the difference of my old CR-V versus the new one. The best part for me was when we talked about trade value. This is why Honda is a great vehicle, I was impressed with the value of my old Cr-V. I highly recommend this dealership as I have bought here before because of 2 things, customer satisfaction in awesome both in sales and service. Even the closing experience was done professionally which included Chuck Siman and Rene Gomez. Keep up the good work! Thanks, Doug More

Best Professional Car Buying Experience Ever My wife and I usually dread the car buying routine, NOT ANYMORE! We received truly the greatest customer service ever. Starting off with our first co My wife and I usually dread the car buying routine, NOT ANYMORE! We received truly the greatest customer service ever. Starting off with our first contact "Leslie" who followed up, was friendly and professional. Then "Victor" made purchase of our car a true pleasure. Not to forget the Manager "Clint" who spent a lot of time with us to make sure we were happy with everything. I feel we received a very fair price and absolutely the BEST CUSTOMER SERVICE EVER!!!!!!!!!! Our finish was with Arshad the Finance manager and he was also great to work with. THANKS TO EVERY ONE. More

Hendrick Honda Pompano They had the right car at the right price for me. Honda are the best and Hendrick Honda in Pompano Beach is the place to go! They had the right car at the right price for me. Honda are the best and Hendrick Honda in Pompano Beach is the place to go! More

Very professional Great experience and very professional sales person and financing manager ! Mansur was awesome as a sales person, and I totally recommend him and the Great experience and very professional sales person and financing manager ! Mansur was awesome as a sales person, and I totally recommend him and the dealership . More

buying a car Experience Carlos Brasil was wonderful....He was knowledgeable, understanding and he knows the product he sells,,,Most of all he has a great personality and he l Carlos Brasil was wonderful....He was knowledgeable, understanding and he knows the product he sells,,,Most of all he has a great personality and he listens to your needs....Carlos explained everything about the vehicle I purchased and how they worked,,He was truly excellent in all phases,,,Arthur Fuchs More

Two at a Time My name is Roy. During the past three days, my wife and I leased two new Honda Accords. I picked up my new car on Wednesday and my wife, Ginny, on F My name is Roy. During the past three days, my wife and I leased two new Honda Accords. I picked up my new car on Wednesday and my wife, Ginny, on Friday. This is our second time purchasing two cars, with Carlos Brasil as our saleman. We have been Honda owners for many years. On the finance side, we have always been taken care of by Chuck Siman, a real gentlemen to deal with. It's always been a pleasure buying from Hendrick, formerly Pompano Honda. There has never been a moment of "doubt" that we are being properly taken care of, from the moment we walk in the door till we drive out with our new vehicle---everything done with a smile and in a professional manner. My wife is edgy when it comes to spending money but Carlos put her at ease with his gift for being an excellent salesman, explaining everything from A to Z, including setting up and explaining to Ginny the use of the Bluetooth mechanism associated with her I-phone. We have 5 sons, unfortunately living all over the country, or they would form a purchase line at Hendrick, as they all own Hondas. If this is being read by prospective buyers, it's a great experience, folks. No fuss, no bother, just friendly people who care! More

Leased car upgrade I found Victor to be very personable and friendly. He helped me move everything from my former vehicle to my new one. He also showed me the many new f I found Victor to be very personable and friendly. He helped me move everything from my former vehicle to my new one. He also showed me the many new features in the 2014 Honda Accord and set up Blue Ray and showed me the way to navigate the radio and air conditioning. He also handled all the necessary paper work very well. I would rate my experience with him higher than a 5 if that were possible. More

Anthony Beckner is the best! Very good experience with Anthony, No pressure sale, knowledgable and super friendly! Was very happy with the purchase. Pricing was right, speed of th Very good experience with Anthony, No pressure sale, knowledgable and super friendly! Was very happy with the purchase. Pricing was right, speed of the transaction was right and the whole experience was really really good! Thanks a lot! More

Review Excellent costumer service provided, rated five(5) on scale, Mr khawaja took his time to listen to us , found the color & features we want , deliver Excellent costumer service provided, rated five(5) on scale, Mr khawaja took his time to listen to us , found the color & features we want , deliver the car on time , Anser all our questions & very professional . More