Hendrick Honda Bradenton

Let me tell you a story about a guy with poor credit. I Let me tell you a story about a guy with poor credit. I called Honda Cars of Bradenton, returning a call I recieved from them earlier that day and ha Let me tell you a story about a guy with poor credit. I called Honda Cars of Bradenton, returning a call I recieved from them earlier that day and had the pleasure of speaking with Mark Russell, the General Sales Manager at the dealership. I was in the market for a new vehicle and hadn't really considered Honda, despite the fact that my brother had just gotten a new Civic the past week. Mark asked me to come down and see him and I told him that I didn't want to waste the gas. Mark told me he would reimburse me for the gas and, after telling him what I was looking for, I headed to the dealership. Upon arriving I went and looked for Mark and after meeting him he introduced me to Rolf Visser, a sales and leasing consultant. I told Rolf what I was looking for, and after he had collected some info from me we headed out into the lot. After I had selected a car I went back in and started working out the details. Later when I got home I found out that one of the features that I wanted on the car wasn't included, despite the fact that Rolf had said it was. I called Rolf and he apologized for misinforming me and told me that they would have the feature added to the car at no cost to me. Wow, that was unexpected! The next day I went down and signed the paperwork. I was thrilled with the service I had recieved thus far and also with the way Rolf had handled his mistake. Imagine my surprise when Rolf called me the next day and asked me to come down and resign the paperwork because they had gotten me a better interest rate! I was shocked, they had yet again exceeded my expectations. Everyone at this dealership is friendly and respectful, whether they were dealing with me directly or not! This has been the BEST CAR BUYING EXPERIENCE I have ever had! If you are reading this and are looking for a car, you owe it to yourself to go see my friends at Honda Cars of Bradenton. You will not be disappointed. Trust me, I went to other dealerships and no one treated me as well as they did, not even close. And considering the fact that my credit wasn't that good (every other dealership reminded me of that) they treated me with respect and really went above and beyond to earn my business. Thank you Rolf and Mark! Honda Cars of Bradenton was the right FIT for me! More

Used consumer reports build a car tool. Bradenton Honda internet sales department contacted me with a price below any offer I had received at any dealership and then promised to get exactly the vehicle and internet sales department contacted me with a price below any offer I had received at any dealership and then promised to get exactly the vehicle and options I wanted within a week. They gave me a more than fair trade-in deal for my 13 year old Acura and the deal was a breeze. I can't say enough good things about Adam Lazar, Brittany Aiscowitz and Brian (Finance Mgr). I would definitely recommend this dealership and sales crew to anyone. More

I had been searching for a new Honda Odyssey for quite some time, and every dealer I called said they would get me a van, I even went as far as putting a deposit down at my local dealer, on the hopes we c some time, and every dealer I called said they would get me a van, I even went as far as putting a deposit down at my local dealer, on the hopes we could get my first choice color, with no guarantee of getting it. When I called Bradenton I was assured that I would get my van in less than a week, and they said they would get me my first choice color. I was a little weary at first, but decided it was worth a chance. 4 days later they called me and said my van had arrived, and was ready to be picked up. I was completely shocked. When I went to pick up my van, I was waiting for a surprise (of something to go wrong- after driving a long distance), but it was exactly as promised. Thank you Honda Cars of Bradenton, you made buying my new van easy and got me what we wanted! More

My car buying experience could not have been better, that is the reason why I keep comming back to Honda Cars of Bradenton. I have bought 3 cars from this dealership and I refer my friends to go to Honda Ca is the reason why I keep comming back to Honda Cars of Bradenton. I have bought 3 cars from this dealership and I refer my friends to go to Honda Cars of Bradenton as well. Victor Tirado is a superior salesman who goes the extra mile for his customers and his dedication and the level of service he provides is superior. When it came to the finance department I had the pleasure of working with Steve Morris for the 2nd time and the finance process was smooth sailing due to the work of Steve. My overall car buying experience was positive, hassle free and I couldn't be happier. A special thank you also to Matt Woods the General Manager. The Hendrick Automotive Group should be proud of Honda Cars of Bradenton from the minute I was greeted to the minute I drove away in my new Civic your entire staff made this a great experience for me. Thank You All, Paul L. Bennett More

My experience with Honda Cars of Bradenton was excellent! Saad and Chris were such a great help in finding me the perfect car. I was completely satisfied with the customer service and sales experience. Th Saad and Chris were such a great help in finding me the perfect car. I was completely satisfied with the customer service and sales experience. Thank you to everyone that took part in making it such a pleasant experience. More

My first contact with Honda Cars of Bradenton was through there internet Sales dept. I worked with Mike King and he was very knowledgable and friendly through internet chat. I slept on the deal and the nex there internet Sales dept. I worked with Mike King and he was very knowledgable and friendly through internet chat. I slept on the deal and the next morning I had a few more questions and Mr. King was not in yet. I spoke with the internet Manager, Ryan Piddington and he was very clear and precise with the online pricing and procedures. I set an appointment and came in later that day and drove home with my new Accord. I hate to wait on paperwork, but setting up the appointment made the process so much quicker. More

My son had rear new rear brake pads installed (approx. $200) by Honda Cars of Bradenton on his out-of-warranty Accord. They wore out in fewer than 5,000 miles and he was then forced to have them re-insta $200) by Honda Cars of Bradenton on his out-of-warranty Accord. They wore out in fewer than 5,000 miles and he was then forced to have them re-installed with new calipers for an additional $700 at another Honda dealer that was out of state. That’s $900 for rear brakes in less than 5,000 miles! YIKES! I never heard of brakes wearing out so fast before. If one caliper had gone bad, I could say it was a coincidence that it failed shortly after being worked on by Bradenton Honda. But, to have both calipers fail is no coincidence, and leads me to believe something was either done incorrectly or over-looked by Bradenton. When my son questioned the service management as to why the brakes needed replacing so soon…..he was asked questions like “do you drive through a lot of puddles”. I really do not know what the correct answer to that question would be, after all Bradenton is in Florida and it has been known to shower there occasionally! The service management accepted absolutely no responsibility, hinting they always do perfect work and have never made a mistake. I wrote letters to American Honda Motors three times (November, February, and March) and have never received the courtesy of a reply. I have written to Matt Woods, General Manager at Bradenton Honda and have not received the professionalism or courtesy of a reply. I asked for an explanation as to what could have caused the brakes to fail, besides the deadly sin of driving through puddles. No reply! I asked for my son to be reimbursed (the original $200) since the brake pads had to be done twice. No reply! I know a few Honda service managers, since I have purchased 6 new Honda vehicles over the years, and they all told me what would cause the premature failure of the brake pads and the cause ALWAYS goes back to Bradenton Honda. These same service managers told me they would “do the right thing” and refund the cost of the job, since it had to be done again out of state. I was also told that American Honda Motors never gets involved with out of warranty repairs, which is not entirely true…..so my advice to everyone is to never bring your out-of-warranty car back to the Bradenton dealership for service and avoid their exorbitant labor rates and total lack of responsibility! American Honda can apply pressure to a dealer to “do the right thing” or reimburse the customer, but they chose not to in this case. To repeat one last time…..NO REPLY FROM AMERICAN HONDA MOTORS! NO REPLY FROM MATT WOODS, GM AT BRADENTON HONDA! Is this the customer service and support you would expect? I can only imagine the support given by Matt Woods and his staff after a new car purchase. This total lack of customer sensitivity and support starts at the corporate level and extends to Bradenton Honda management. This incident has turned me sour on Honda products. After purchasing 6 new Honda automobiles, I have had enough. American Honda corporate management needs to wake up. There are too many other good choices out there! BUYER BEWARE!! More

Best new car buying experience I've had to date. They have a very good internet quote system. They still have a gimmick: quote a low price, and then add a bunch of dealer-installed options at list, but o have a very good internet quote system. They still have a gimmick: quote a low price, and then add a bunch of dealer-installed options at list, but overall the price was good; they were very straightforward and easy to negotiate and deal with; and they made sure I knew everything about the vehicle before I drove it off the lot. I'd recommend them and do business with them again. More

This is the BEST dealership I have ever dealt with in all my car buying history (which is long). Adam Lazar, our internet salesman, is the most personable, knowledgeable, service oriented salesman I ever ha my car buying history (which is long). Adam Lazar, our internet salesman, is the most personable, knowledgeable, service oriented salesman I ever had the pleasure of dealing with. He made buying our new Honda an exceptional experience. Mark Russell the sales manager worked hard to give us a great deal within our financial boundaries and did not do the old pressure tactic routine that most of us are used to when buying a car. Both Adam and Mark gave us what we asked for in a timely manner. They really listened to us! The finanace department, where we dealt with Brian and Darren, also wowed us. Brian talked to us about our options upfront so there were no surprises when it came time to do our final finance paperwork. They both wrapped things up in record time and were very helpful with our questions. The service department was outstanding in the way they got our new car ready for delivery. Scott covered everything that our CRV had done prior to Adam delivering it to me. I know it will be a pleasure when it comes time to have it serviced and not a hassle. Every single employee that we came in contact with made us feel welcome and happy to be there. I can't say enough good things about our incredible experience. Do yourself a big favor the next time you go to buy a car and go to Honda Cars of Bradenton and ask for Adam Lazar. More

I would highly recommend Honda Cars of Bradenton for not only the purchase of a vehicle but also service. All of the staff, from my salesman, Ryan Piddington, to the managers and all in the service departme only the purchase of a vehicle but also service. All of the staff, from my salesman, Ryan Piddington, to the managers and all in the service department have always been courteous and efficient. Pat Bradenton, FL More