Hendrick Honda Bradenton

Tammy Hines put me at ease in her inimitable way. I had a very flat tire and the thought of driving on a "donut" sent me into a bit of a panic. She immediately put me at ease and had a work order drawn wi a very flat tire and the thought of driving on a "donut" sent me into a bit of a panic. She immediately put me at ease and had a work order drawn within minutes. My car was then taken away to the service area. To our surprise, the cause of my flat turned out to be a "spade drill" with the point of the drill showing outside of the tire and the remainder inside the tire. It was not your routine flat caused by a nail so it took a bit longer. Everyone was courteous, as usual, asking if I needed anything and was I taken care of. I have never in all the years we have purchased Hondas from this dealership been disappointed in Tammy Hines' work ethics, her kindness, professional way she handles each event when John and I have our car serviced. Keep up the good work Tammy and don't even think of leaving because we will hunt you down and drag you back. Joyce L. Slezak More

Jim Knoerzer of Hendrick Honda's service department in Bradenton has twice helped me with issues with my Honda Civic, including a visit today. I appreciate how Jim thoroughly explains what work will b in Bradenton has twice helped me with issues with my Honda Civic, including a visit today. I appreciate how Jim thoroughly explains what work will be done for me and also how he lets me know how the work is progressing as the car is serviced. When I left a message on Jim's phone yesterday to schedule an appointment, he called me back within five minutes. I appreciate Jim's efforts and won't hesitate to call him and Hendrick Honda for future service. More

Tammy is a pleasure to work with and I always ask for her when I call for service. She is very knowledgeable takes time to explain the service needed for my car, and is always pleasent and professional. when I call for service. She is very knowledgeable takes time to explain the service needed for my car, and is always pleasent and professional. I have driven Hondas for years and highly recommend this service center and Tammy. More

This is my second car from Hendrick Honda in Bradenton and I will return for the next one because of the friendly service and treatment of customers. I especially like the service and expertise of Tammy H and I will return for the next one because of the friendly service and treatment of customers. I especially like the service and expertise of Tammy Hines who has been my service advisor on both Hondas. The few problems I have had have been resolved promptly and I find the service excellent. This is the best service from a car dealer I have ever had, both in the new car purchase and in vehicle service. More

RC Flint is a terrific service associate. He is top of the line. Always helpful and polite. He is an asset to the company.RC is the reason we keep coming back. the line. Always helpful and polite. He is an asset to the company.RC is the reason we keep coming back. More

I can't say enough good things about Carey Paige and Hendrick Honda. Fantastic service and great people to guide you along the way. Thank you Carey! Hendrick Honda. Fantastic service and great people to guide you along the way. Thank you Carey! More

I searched the Internet for a Honda truck and found one on the price range I wanted. Drove down to Hendrick Honda in Bradenton (just under an hour and arrived at about 12:00 noon) to talk about the vehicl on the price range I wanted. Drove down to Hendrick Honda in Bradenton (just under an hour and arrived at about 12:00 noon) to talk about the vehicle. I had called as well as email to set up an appointment as I had been in communication with and had received a call from them regarding setting up an appointment since this was my day off but never received a call back to verify I was driving down. (first red flag). When I arrived I happen to get there just as Mike King got in to work which happen to be whom I was looking for. He is an asset to Hendricks and if it wasn't for him this review would be much worse. They have several dealerships throughout the U.S. And a couple of the trucks I found were not on the lot. We did drive on but it lacked the 4 doors I needed so we proceeded to the Internet where I found a couple of Ridgelines that would work. Of course now I was handed over to another (Scott) who does the second portion of the dealing and checking so after another hour or so we were agreeing on a deal then I was handed over to another guy (can't remember his name at this point) and as well as the 3rd person being involved we also had to get the vehicle here from KS. That's another situation. All the while Mike was very professional and kept me there and comfortable while I was being passed from one to another. Finally after 3 hours I was sent with Luis to do the paperwork. This was after the credit check and the usual information was given of work and banking. I at that moment told Mike that this is the place I dreaded due to the pressure to BUY in to the expensive protection plans. I wasn't wrong. As soon as Luis got the paperwork started and had once again gotten my info.. The "dance" started. I stopped him and told him that I wasn't interested in any of the plans but he continued. You see you work very hard to get a good payment which is affordable and you are comfortable with and then you get with these guys and they put the screws to you to increase your payments another $30-50 a month which increase the package thusands of dollars. So then he kept on with the pressure of all the options of Gap and the long list of plans and once again I said I wasn't interested and he continued to the other less expensive plans.... I told him I had a plan with someone that would give me a discount on the work I would have done and then he wanted to know who it was and I refused so he kept asking and then sai he'd be interested to knowwho. Finally after the pressure I added gap insurance which added only $5.to my payment. Finally I signed and was "released". 4 hours later I was free to go and exhausted and rove back up to St Pete. I was told by Scott that he would keep in touch with me about the transfer of the truck to them and it could take up to a week. Well 5 or so days I hadn't heard a word from Scott so i called Mike and he jumped right on it (Wed) and tried to find out something. He couldnt find anyone who could help so I just had to wait. 9 days out Mike called and said the car was in and would be ready for me Friday. I drove down and arrived @ 11a.m. The truck looked very nice and was in good condition. Upon examining. I noticed the truck hadn't had a total clean so Mike had to take it to the back and vacuum it out. He said they had changed the time he had requested for the detailing. So I got in to drive the car and the gas gas was near empty. I said "really Mike?". This dealership is so cheap they don't even give a tank of gas and you know I live about an hour away and I'll have to make my first stop to a gas station??? He put 6 gallons in the tank!!! I drove off disappointed in the experience... 2 weeks later, I get a call from Luis telling me I have to go join some "School Credit union" which I have never heard of. I said I don't know what you are talking about nor do I want to run around to find this place 2 weeks out. We had a discussion about it and he said he was told I was a member. I said by who??? By one of the guys... Clearly they knew what credit union I was a member of due to my work. He is sending some paperwork that I now have to fill out. What a fiasco . Except for Mike King......... I am surely questioning my decision to work with these people. Sometimes they get too big and miss the customer SERVICE aspect of thei company. Oh and I was sent a (probably computer generated) email from a manager asking about the experience which I used to also complain about a lack of communication and never did hear from anyone except to verify the vehicle arrived"..... More

I purchased the vehicle that I wanted for the price I wanted. That says it all. The process was quick and easy. Robert found me the most beautiful car and Luis processed the paperwork quickly and easil wanted. That says it all. The process was quick and easy. Robert found me the most beautiful car and Luis processed the paperwork quickly and easily. I had a trade. No problem! They work with what you have. I couldn't be happier...JAA More

Mike is awesome! A sales associate that is helpful, friendly and not pushy, qualities that I find quite appealing. This is not the first time I have done business with him and will not be the last. H friendly and not pushy, qualities that I find quite appealing. This is not the first time I have done business with him and will not be the last. He is an immense asset to your business, and I hope he is well appreciated. He is knowledgeable of the product he sells and he is patient in explaining anything. He makes you feel comfortable without feeling pressured at any time. However, he knows how to work his job; he has sold me two vehicles as of recent! More

I was looking to buy a low priced car after a bad auto acciednt. I didnt have much time and wanted to just talk about car options that would work for my budget. It was a very hot day and i was greeted by acciednt. I didnt have much time and wanted to just talk about car options that would work for my budget. It was a very hot day and i was greeted by Saad Hanna with a cold bottle of water for me. I sat with Saad and told him i just wished to explore my options. His knowledge was great, he talked with me about needs, budgets, and the Hendrick way. After some discussion he came up with several great options. He was upfront about pricing and reliability and he walked the hot lot with me allowing me to test drive each vehicle. In no time Saad had provided me with every confidence in my choices. I fell in love with a beautiful low mileage 2010 Galant. The price was right and he found a payment schedule that fit my budget. Once the deal was struck Rodney miles walked me thorugh the lending process, origionally i was quoted 7.9% becuase of middle of the road credit, however Rodney fought to get it down to 5.9% I was ok with this amount and took the deal. I was leaving the dealership with keys in hand when Rodney stopped me and asked for a few more minutes of my time. I enjoyed meeting him and said ofcourse. He sat me down and printed up a new contract, he had found a bank for me that would make the loan at 3.5%. I never expected it. Both these gentlmen were friendly, knowladgable, kind, and helpful. All my questions were answered and i enjoyed meeting both of these great men. The rest of the staff was freindly and i felt unpressured and relaxed. I walked away happy and highly recommend you stop by and say hi to Saad. More